Burger King

3.6 (286)

5304 Old Redwood Hwy N, Petaluma, CA 94954
(707) 664-9385
burgerking.com

Claimed
Restaurant
Fast food restaurant
Well-known fast-food chain serving grilled burgers, fries & shakes.

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Jordan Bayles

2024-02

Not a good burger. Yuck. $20 for a Whopper Combo?!! Ridiculous!PRO:- Parking is easy. That's all I can think of.CON:- Expensive- They don't call out online orders.- No temperature- Not good foodSUMMARY:Whoppers used to be so special but now they are a greasy over mayonnaise hamburger

Cheater MF

2023-12

You know, I’m coming in bk for food only, not for a service employee said hi when I come and give me a smile :) it’s enough! and you know, sometimes I come in bad places, where whoppers are not tasty, as they could be. So about MY type of whoppers: they are good here. Fries was not so good as whopper, but it’s not matter, because two small whoppers was fresh and good and were cooked fast and without mistakes. I need bk only for them, that’s it =) thank you.

Sarah Heeter

2024-03

I'm leaving a review here because, once again, they didn't give me my receipt. Didn't even ask if I wanted it. Of course, when I went through the drive-thru and got to the window, he was too busy taking the next persons order to even look at me. Didn't even get a chance to ask for sauce before he shut the window.Was the food good? Yes, though I'm rather irritated that, even though I asked for extra pickles and was charged accordingly, apparently "extra" means 2 more slices. If I'm getting charged .20 for an extra topping, I would expect a decent amount to be on there.Overall, a bit of an underwhelming experience.

Rich

2024-04

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Nando Romero

2020-05

Dec 24th, 12:30 pm. They have no ice, no fanta, no Sprite, no root beer, no COKE! How do you manage a restaurant with no main sodas... What restaurant doesn't have ice? Or COKE!! Right at lunch time. Tried to submit the survey on the receipt to give my feedback, no code printed and when I asked for it, they just said it's not working. Spicy chicken sandwich was overfried and the wooper was gross. One of the worst Burguer Kings Ive visited.

Low Down

2024-02

Stayed across the street at Quality Inn ... only breakfast bar there.Walk over for a Burger King Whopper Meal for dinner .... you can loiter at the unlimited soda refill bar till you puke.

Thomas knibb

2023-05

The customer service is amazing. The workers are kind and friendly. The store is always clean. Smells clean and the food was cooked just right. I hope Burger King never gets rid of their french fries.

natasha parker

2023-05

Unfortunately, I end up at a fast food place more than I should it's not ideal never my first choice but still end up there! Many reasons for this but we won't get into all that right now.If choosing fast food I don't really have a preference they're all pretty much the same (menu wise) but when choosing fast food I consider my budget & course based on that.Burger King has GREAT coupons that are for sure BUDGET FRIENDLY! I know it's hard to remember then which is why I just keep them in my car. However, even without a coupon Burger King usually has some pretty good promotions going on that are budget friendly as well!Problem is there's only one all the way across the far side of town so I end up going to the next town over which has 2 that are 1-2 miles apart... Makes no sense to me just hurry up & finish "remodeling" Stony Point location it's been almost if not already a year that you've been "remodeling"!!

Don Holdenried

2024-03

Cashier was rude told my son and I that bbq sauce was not an option on his burger. When he clarified with her that he could not add bbq sauce. I told him when we got home I would show him in the burger King app for this location he could add bbq sauce just an additional 25 cent charge to the burger. The casjmhier quickly doubled back on what she was telling him asked him if he wanted bbq sauce added and finished processing our order. Passing me dirty looks the entire time and only addressing my son to the point she handed him my change while in the one who passed payment to her.

m v

2023-06

Waited at the counter for ten minutes. I then called out to the only woman near the counter. Asked if I could have the restroom key. She told me both restrooms were being used. Waited five more minutes and a woman walked out of the restroom. Still locked. Asked for the key again. "Its being cleaned". I told her another woman just walked out. "Wet floors." Blatantly lying to me. I left. No service for walk-ins.

John McCory

2023-10

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L G

2023-05

The crispy chicken sandwich is a total mediocre. five dollars and the thing is tiny the chicken was super thin a chicken nugget is thicker. And I ask for a sauce and they charge you for it twenty-five cents. Chic Fila is 100 times better and not cheap...

Liza Gino

2022-05

Will not let you use the bathroom! We ordered our food and Needed to use it but they closed it just before you can get in. She has not even started to clean it. My friend was a senior citizen and was not allowed to use the restroom. She said they have to clean it and it stayed closed even half an hour later saying the floor is wet. For half an hour?! SERIOUSLY! They just don’t won’t anyone even paying customers to use it!

Renata Ferreira

2022-05

OK everything is fine! we are in a pandemic, I understand, I work with deliveries and many times we don't have a fixed place to use the bathroom, I came to get an order and asked them to let me use the bathroom, I'm 8 months pregnant, and MARIA's response ( person who answered me) was no! the bathroom is closed! the bathroom is also closed to all customers!? or just for me? I was sad, not that I have priority! but I swear, it was very tight, and I just wanted to pee, today I came to BK as a worker, tomorrow I could come as a customer, but I won't!

Gyula Szentirmay

2023-05

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Clifford Sennello

2023-05

BK food is good as far as fast food goes. It's the service that gets 5🌟s. I had a BOGO Whopper coupon but the lady said, "It's $5.39 on the coupon, but we have a special 2/$5.00, would you like that instead?"I will return when the craving returns.😁

CT Kyle

2020-05

This was the worst experience I have ever had at ANY establishment! I asked for a burger with NO mayo and there was a ton of mayo on it so when I took it back the cashier said she did type in "no mayo". So I showed her the burger and she had them make another one. Well, the manager came up to me after I received the replacement and with an extended arm asked rudely, "We'll, where's the other burger?? Give the other burger back to me!" I was in shock at the way he assumed I still had the other burger and was trying to get a freebie out of the whole ordeal?? I told him I gave his cashier the burger! How else would they know it had mayo?? I will NEVER step foot in that establishment again. My friends and coworkers all agreed that is the rudest BK they've ever been to also.

Jen Beck

2021-05

Went online via laptop to get deal, and the code was supposed to be good for 15min. Got to BK 5min later and gave code, but manager would not honor it. Snapped a photo of laptop code before I left house and still would not honor it upon seeing photo. Eventually got the discount, but I guess this BK requires the physical newspaper code to give them (physical touch - during pandemic - not best idea, oh well) rather than honor the ones you get digitally. Be warned.

Jennifer Taylor

2020-05

if I could give this less than 1 * I would. We just waited over a half hour in the drive-through because the dining room is closed, mind you it is 4pm on a Tuesday. So we finally get our food. The order is wrong and all the food is cold. I can't even go back in to get the right food because the dining room is closed and there is a line again in the Drive-Thru. Never. Again. This place went through a renovation? Why even bother reopening.

Branden Pike

2022-05

There was a young woman working the front counter who was dismissive and treated me like I was slowing her down or irritated. Didn't give me my drinks and treated the next two customers the same way. Won't be back to this location. If your going to increase your prices, increase your level customer service.

Crystal Worden

2018-05

Worst burger king in the area! The food is always good (when you get what you order) BUT the customer service is HORRIBLE. No matter how many times we go there or what we order they ALWAYS get our order wrong. The drive thru is the worst, you can hardly understand what they are saying. They really need to put the more experienced English speakers at the window. Sometimes we get the completely wrong order. And when you try and tell them they gave you the wrong offer or mixed it up they get mad at you. And if you ask for management he won't talk to you or his favorite thing to say is "I don't have time" and he walks away. The ONLY reason I still go to this location is because it is the only one in town.

John Daly

2021-05

Submitted a mobile order for this promotion, but the free item didn’t show up on the order. Manager Maria refused to honor the promotion (false advertising), claiming that it wasn’t valid on mobile orders. App clearly says redeem in restaurant or mobile order. I then asked for a refund and she refused multiple times. I asked for the number of the owner and she gave me a phone for District Manager “Daisy” but the number rang through to a full cellphone mailbox that I’m guessing wasn’t legit. She eventually came to my car and gave me the refund after speaking with her boss. You’ve lost a customer for life. This was a ridiculous lack of customer service.

Genoveva Puga

2020-05

Employee at drive thru was very rude. Was scoffing when I had to change a couple of things on my order. They left out my 3 Hershey's pies and gave me an extra drink. I didnt notice my pies were missing until I got home (it was a large order and there was a line behind me). Had to drive back to get the pies and he asks how many I paid for twice, I had the receipt with me and showed it was the 3 that I was claiming. He did however give me a free one but giving a free dessert doesnt make you forget the service they give you.

Victoria Reyes

2022-05

When I tell you this Burger King is so good, omg, I would buy the whole menu if I could! Beautiful employees with kind hearts and great service. Best Burger King I’ve been to! If you have a problem with this Burger King, it’s not Burger King, it’s just you.

Rafael Nunn

2020-05

Ordered two crispy chicken sandwiches under the 2 for $6 promotion. The size is small but worst was the thin slice of chicken, dry, grease and over cooked. I should had returned it after the first bite. Little bit of lettuce and one slice of tomato. Will never order them again.

Lisa Lopez

2022-05

Omg omg guys this restaurant is the best of allI always come threw drive thru.it’s funny how this young lady daisy always knows my order right away when she hears me.Great customer service and I never have or hope to no have any complains.My food is always very fresh and done quickly go Burger King! Your the best thanks

Max Ryan

2023-05

I go there Burger King because they have senior discount military discounts and if they mess up your order they always make it right it's good good oh so good their burgers everything is salad yummy.max

Nokia n900

2020-05

Complements to the cooks here: this is the only BK I ever visit because the other ones around it don't cook their whoppers very good. I actually travel an extra 12 minutes just to eat here because my local BKs have untrained cashiers and their whoppers don't taste nearly as good.

Ela Palawena

2019-05

We've been eating here a lot,. and one day, we just did drive thru and ordered a meal with two 10piece chicken nuggets. While driving away, I suddenly felt the need to count the nuggets. Guess What? Each bag just have 6pieces nuggets.. WOW! not that I like chicken nuggets, it's the FACT THAT THEY WERE CHEATING!

Danny Lam

2019-05

I haven't been to Burger King in awhile, so I decided to give it a try again. I wasn't so impressed, but I didn't have the highest of hopes. It's a decent place when you want fast food, but there are other fast food choices.

Opening Hours

Monday 7 AM-12 AM
Tuesday 7 AM-12 AM
Wednesday 7 AM-12 AM
Thursday 7 AM-12 AM
Friday 7 AM-12 AM
Saturday 7 AM-12 AM
Sunday 7 AM-12 AM

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