4.3 (813)
38550 Sierra Hwy, Palmdale, CA 93550
(661) 575-2888
animalcare.lacounty.gov
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kaleen Davis
2024-02
I wasn't crazy about the people working there. The animals should be running the place & the people in cages.Noone adopt that white dog. She's mine.
Goliath's Garage
2024-01
I end up adopting a beautiful mastiff and they process was so smooth and they people were so friendly and helpfulHope more people get their best friends from this place
Mckenna Patton
2024-03
very friendly staff, made the adoption process super seamless! I just adopted my German Shepard puppy from here, she's the absolute best. For a shelter it is very well kept, dogs are in A.C unlike other shelters.
Maria Gomez
2024-01
Got off to a rough start while searching for our furbby but in the end we adopted the sweetest most loving doggie in the world. We named him Charlie "Buster" Brown.
Andre Hunter
2024-01
Staff here were so nice that I came back and volunteered. I didn't quite understand all the LA County law regarding pet adoption and the staff were quite patient with me as the gears in my head slowly turned. Overall a very positive experience. It is a pleasure to see staff/officers who truly care about the animals.
Keith Dimond
2024-04
The sensitivity I found here for my pet's demise in a fire is very much appreciated. They had collected his remains, and because I went very soon after, they had him at hand. They were very kind.
Robert
2023-12
Brought our dog to the mobile truck they have every few weeks, made an appointment to have him neutered, he was actually really well faster than anticipated. They were fast and and didn't try to charge me for un needed services. Will definitely recommend for sure.
KITTY KAT
2024-02
The lady at the front desk is very impatient rude no people skills. Even after letting her know that we have never been and we are new to the city her way of talking to us as if we are not welcomed or just plain rude. People like this shouldn't be at a front desk where everyone has to pass by and speak to.
Pat Shozo
2021-05
The best animal care county run facility I have ever seen.The staff are amazing they respond quickly professionally and show their genuine care for all the pets in their facility.We picked up a two-year-old lab mix and the experience was just the best ever.The staff were all very nice, kind hearted and genuinely care for every single dog cat rabbit horse etc.We bought the whole family over along with our county adopted multis poodle mix family dog.Everyone had time to meet and greet our newest addition to our family.
MK
2024-01
I got the most wonderful doggie at the Palmdale Shelter and she is so well mannered.I just don't think that the intake window is acting ethically because they zealously resist taking in stray animals or their own returns and there's the article in LA Times about the high kill rate here. I had to help a lady who couldn't get the intake to impound a puppy she had found on the street (A5599345). Also, there were a lot of feces in the kennels which was really sad to see/smell.
Jack Carvalho
2022-05
The facility is really well maintained and the employees are extremely professional and connected to the cause. It was such a great experience having our aunt adopt here while so many other families did too.
John Winter
2024-01
I'm only giving 3 stars because the shelter part is spot on. The care/medical portion is practically non existent. Tried to update the dogs paperwork and need to update the new adoptee's rabies vaccination. Their website for scheduling vaccinations seems to always break when it comes to Palmdale and Lancaster. Shame on you 😕
Delfina Cantero
2024-01
Clerical staff and Officers are cool and helpful. They are human beings that need to be treated with respect. Thank you for your service.
Jerry N.
2023-08
Just called to make an appointment to see if i can turn in a 9 months old kitten because i already have 2 cats and 3 dogs at home. The lady who answered the call was rude and said "well theyre ok in the streets theyre used to it" 😒 Ok im trying to find a better home than the dumpster and this lady is saying theres nothing they can do, while I went to the facility in person and was told to make an appointment if I wanted to bring a stray. Smh .wow thank god you "protect" animals while you have the resources to do so.
T Boop
2023-11
Best shelter ever. Employees are very nice, and I adopted a beautiful little mini pin.Please adopt!
Amazing Staff
2023-05
We adopted this sweet black lab mix who was a stray at the pound. Quick and easy. Please support this process.
M DeB
2023-12
Their policy is that they DO NOT ACCEPT "COMMUNITY ANIMALS" THAT ARE NOT SICK OR INJURED. Stray cats and dogs are all good on the streets if their not visible sick or injured. But they don't mined making you pay them to serender your pets that's all good; by appointment only mind you. Our property taxes pay for this nonsense.
Lonnie Jackson
2020-05
Clean and caring atmosphere. AWSOME staff.. if your getting your missing pet back there cleaned up and well cared for.. very caring staff.💖 The girls were SOoooo happy to have there Shelby back🎉
Oblivion Approaches
2020-05
I One of the cleanest animal shelter's in LA county. Newly available digs are kept in a place where you have to be escorted to see. Available ones are easily accessed I guess maybe to move them quicker
Debbie Fielding
2024-02
Very nice place and they are always so helpful and generous to help animals care and safety 😊
Eddie Garcia
2024-04
I was able to get all my dog license tags with no hassle.
Dorothy King
2024-04
The Guy behide the computer desk was great, new just how to help us.
Ari C. Lexington
2023-05
It was an amazing experience. Very, clean, organized, and the animals were well kept. Phenomenal service I loved the knowledgeable yet charismatic front desk clerk. I didn't catch her name, but I love her ear gauge and tattoos. You can tell she loves her job. Thanks for helping us!
Ken Haynie
2020-05
The facility was immaculate! The animals were well cared for, but still nervous at being in a foreign place and caged. The staff were very attentive to the needs of the animals. It's sad that pet owners are not more responsible and places like this need to be full of such loving animals. But at least there is a reasonable chance that they will find a loving home. That is the MOST important thing!
Freddy Fazbear
2023-12
Very friendly and professional , our dog got vaccinated went right in with the attending nurse with no fuss great experience. ❤️
Jeannette Benedetti
2023-09
Be careful, some dogs have been adopted prior to becoming available when they posted them. I arrived very early today because it was first come first serve, they said the puppies were not available until 11am today. All 3 puppies were adopted prior to their arrival at the animal center. Palmdale Animal Center you need to do your homework before posting a pet for available adoption. My kids were very excited about arriving home after school to find a puppy. All 3 puppies were adopted before they arrived to your facility. That’s not fare, I was there early at 10:20am waiting for 11am to be the first to pick the puppy and I was informed at that time that the puppies were already adopted 5 days prior. This is a bunch of bull, why put it up on your website for available adoption.People beware!!!!!
Olga Khanenko
2020-05
Such a clean, friendly environment! The animals seem happy and clean the volunteers are very helpful and knowledgeable! I got my baby diva from them! She's so loving and sweet
Rodger Curbelo
2019-05
Sanitary environment. Helpful staff. Variety of dogs and cats to choose from.Ask to visit the Lost and Found section, these are dogs that haven't been released for adoption yet but are coming soon.You'll love it here!
matteo farren
2018-05
Awesome shelter! Very clean. The staff is absolutely amazing, they truly care about animals. Employee by the name of brian is a God send ! He helped my friends get their cat an operation and made sure they didn't lose her!
Barbara Bobbie Walker
2019-05
We got the most wonderful little dog at the Palmdale Animal Shelter. Meet Daisy Fay! Everyone there is so helpful and friendly. They are really good with the care of all of the animals. So grateful to have our furever little girl in our forever home. ❤🐕❤🐕❤
| Monday | 11 AM-5 PM |
|---|---|
| Tuesday | 11 AM-5 PM |
| Wednesday | 11 AM-5 PM |
| Thursday | 11 AM-5 PM |
| Friday | 11 AM-5 PM |
| Saturday | 11 AM-5 PM |
| Sunday | Closed |
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