4.7 (34)
518 Palisades Dr, Pacific Palisades, CA 90272
(310) 573-6262
collarandleashpalisades.com
From the business
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Nina Cohen
2024-02
Collar & Leash is the best! Jose and his staff are warm, personable, and always generous with treats! The store offers a well-rounded variety of food and pet accessories and I always look forward to buying the different holiday toys throughout the year. I highly recommend Collar & Leash. It's a great neighborhood store.
DArcy Demianoff-Thompson
2023-07
Really nice little location in the Highlands. I was there a week earlier and discovered as I was going over my receipt the team member did not charge me for the dog collar I got to match a dog lead. I was mortified and went back as soon as I could to pay for it.I was saddened by the reaction of the team member (a different one) that he was surprised that I did this. And thanked me for my honesty. It is a sad world we live in when someone is surprised by honesty.Retail shrinkage is what drives prices higher. In the final analysis we all pay for shop lifters transgressions. The stores that suffer from the loss are not always covered by insurance. The employees that have to play store prevention loss instead of being free to actually help their customers. And, of course, the cost of goods due to ever increasing insurance rates.
D'Arcy Demianoff-Thompson
2023-07
Imagine my surprise coming across this sweet little pet shop in the Palisades. And how cool it was to have such a wonderful experience with a very nice sales person. Very helpful with exceptional customer service. I will definitely be visiting here again when I am in the area.
Lili N
2018-05
I absolutely love this pet store. They have almost all of the high quality brands my cats love (they get all the fancy food while I microwave a lot of mine, hehe).The people I met who worked there really knew the brands and seemed to be well-versed in animal nutrition.Big plus: the prices were considerably reasonable compared to other pet food places I've been.
Roberta Kerr
2020-05
It is such a joy to walk into Collar and Leash!It is uplifting colorful well stocked and well organized.The staff is so friendly and willing to help with what ever is needed for your pet. If something needs to be ordered it’s done and you get a call right away.There are so many interesting kinds of foods for cats and dogs, fun toys, treats doggy sweaters,costumes colorful greeting cards, dog and cat ceramic dishes,. Everything and anything that is needed or just something whimsical!Roberta Reece Kerr
Ashley Hovde
2020-05
Daniel was a sweetheart and super knowledgeable and excited to help us get everything we needed for our new rescue doggy 🐶 The products were mostly earth friendly and the food selection had many healthy options. Highly recommend.
Jill Prives
2018-05
Worst customer service ever!!! I must spend over $1,000 a month there buying food for 5 dogs and 1 bird. I wanted to exchange 2 bags of digs treats and there label was on the bag and they would not exchange them. Healthy Spot or Pet Express even though its a little further away will get my business. They have great customer service, they are friendly and stand behind the products they sell. Good-bye Collar and Leash you are the worst pet store!!!!’
Frances Berman
2018-05
We used to have the best experiences with Collar & Leash. They used to be more like our local pet store. Today, the customer service is atrocious & the inventory is minimal. I drive the extra mile to Petco. It's worth it!
Jordan Diaz Gold
2020-05
Outstanding staff as always, even more helpful now in the quarantine!This is by far the best pet supply store I’ve found in L.A.Huge selection and great prices.Love this store!!
lindsey ladd
2020-05
We love collar and leash!! Everyone is sweet welcoming and always offers to help carry my bags of food to the car.Our two dogs thank you as well ❤️
Dan Brown
2021-05
Called ahead to see if they had my brand dog food in stock. They did, and brought it up to the front for me before I got there. Was really nice.
Tracy Williams
2021-05
We love the staff and the store! They are always helpful and nice. We try to only shop here for our pets.
Malisa Bickers
2022-05
Cute store, the tall guy that helped me was amazing. If I lived on that side of town, it would totally be my spot for my fur babies.
Julia Spencer
2019-05
I had avoided this store because I heard they were overpriced and snooty.....could NOT have been further from my experience and my dogfood was 3 $ less than at Petco.
Alexia Hernandez
2019-05
All i can say they have a good enough stocks of pet items..
MORGAN SIMONDS
2021-05
Our dog loves everything he gets from this place especially the chicken patties
Chris Cahan
2020-05
Friendly staff. Helpful. Wide selection of products albeit wildly overpriced.
HCJ
2019-05
Great pet store had everything I needed
EllyLA Simone
2021-05
These guys are sooooo nice here!!! God bless you!
Luz Paez
2020-05
Good attention, feel comfortable at the store
Martha Mash
2020-05
People are so nice and now where everything is 👍
Jodie Carn
2021-05
Buy all my dog food there.
Martin Mendez
2021-05
Nice place to shop for your pets
Michael Cohen
2019-05
Good store
| Monday | 9 AM-7 PM |
|---|---|
| Tuesday | 9 AM-7 PM |
| Wednesday | 9 AM-7 PM |
| Thursday | 9 AM-7 PM |
| Friday | 9 AM-7 PM |
| Saturday | 9 AM-6 PM |
| Sunday | 10 AM-6 PM |
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