Forest Hill Ace Hardware.

Russel Greene

2023-12

Really nice staff, made good recommendations. Fast and speedy checkout.

Rosemary Foster

2023-08

I ordered online last night, picked up my purchase curbside this morning. Great cheerful service, especially welcome for someone with limited mobility.

Mishkat Al Moumin

2022-05

Today, I stopped by the Ace Hardware Store located at 1136 Forest Ave to get a bar shortened. John helped me and he was amazing! Highly experienced with a friendly attitude. He even didn't charge me for the cut becasue it was a small. I also noticed that the store manager was very friendly and helpful. I highly recommend this store for anyone who needs help with Hardware.

John Miller

2022-05

We came from out of town and had an engine part come lose, so we desperately needed nuts to reattach it since it wasn't safe to drive (especially since we were driving back across state that afternoon). The two gentlemen working the registers (Francisco and Marcos) were very helpful, and Marcos was kind enough to come out to my car to help me figure out the right size since I couldn't detach the screws.The store made about $2 off the sale, but the world would be better off with people like these two and I'm grateful for their help.

J Novalis

2023-05

An employee ran around the store assisting other customers with various questions and needs, all while color matching and mixing three cans of paint for me—these people are awesome, hard working, and helpful. This store is probably a quarter of the size as the Ace I used to shop at in Morro Bay, yet always (mostly) have what I’m looking for.

John Burke

2021-05

I think what I expect from this store is far below what they achieve.I have come in a few times, because they had a few things I was interested in. I could not find anywhere in person. The teams are really nice folks, that have always taken their time to help me out with anything I am looking for.I went out of my way to spend some more money here because they really are a decent experience. Not too busy, but fairly flowing. a rugged team that at least makes me feel like they are talking to me. Not through me.I haven't had a bad experience in any way. I always seem to leave with a smile and the teams have done a wonderful job keeping the shop up to pace.I am not looking for super clean, super duper organized or even somewhere with all the new things. What they do have? An awesome selection of plumbing equipment without a hundred kids running around. They have an awesome bolt and nuts location with everything easily accessible not locked away. With fun little bags to keep tabs on what I'm picking out.I like being left alone too and just wondering and I found this place was fun to find some new projects to think about.Again, they do a wonderful job for me and I'm super happy when ever I stop by.Some of the younger guys have been really helpful and consistently see them helping others. Older guys do a wonderful job with the right knowledge. The ladies in the shop are wonderful and helpful as well.

joe someone

2023-05

Employee Summer has a very bad attiude. She never has my special ready. All of the prices are wrong or are missing prices. The store is very dirty and disorganized.

David K

2018-05

They have mostly friendly staff, and are pretty knowledgable. Was looking for a spacer/washer, and the bins just were not what I needed. Then he suggested making a washer/spacer out of some silicon pad-like stuff. Brilliant! I explained what I was red-necking, and the solution was better than what was previously there. Plus, it was cheaper, bigger, better, more. I ended up replacing all of my washer/spacer things for less than the price of one set of washers. Now they all match, spread the load better, and will literally last forever.They ALSO helped me today on a minor electrical project, getting me the correct fuse for the assembly I was putting together.I have had keys made here, only had trouble with one. Went back with it and the original, and it was remade fast and on the spot. They even had the color of key I wanted, both times.They are SLIGHTLY more expensive than some of the big box places, BUT there are no salesman throwing ads in my face, help is always right around the corner (literally, if not closer), and they are local (well, local enough for me).I have also returned a few items over time, never an issue.Overall, I rate them 5 stars, even with some things costing just a tad more. Come on, is $0.50 worth saving? Considering my personal drive to any big box store, it is well worth the walk for me to Ace. Ace is the place!

Lewis Rhames

2022-05

Weird location it never seems to have the same staff for more than a few weeks. Since they are requiring masks, when no one else in town is doing so, I'll be taking today's business down the street. I suppose they do have products, and you can buy them, so they get a couple stars. But this virus panic mask madness has gone far beyond anything resembling sanity. Require a mask, lose business. Sorry to be the bearer of bad news but this is how people are shopping regardless of my opinion. Happy holidays!

H Evans

2021-05

Don’t waste your time going into this store. Most of the time they are out of the exact thing I went in for, but the last straw was today. I waited in line for a bit to get a piece of glass cut. When it was my turn I asked for help and he chuckled and said there was no way he was cutting a piece of glass for me 10 minutes before they closed. There are other more polite ways he could have expressed the same thing.Never shopping there again. Rude.

Howard Crampton Jr

2019-05

It's a hardware store! They've got a good variety of tools which was the only section I really visited today. They're prices are reasonable and have brand name products.Their power tool selection was awesome too. Enough to catch my eye, stop and take a look at what they got.

Minister Gregg

2020-05

Jess the manager is keeping this place going quite well.The staff is friendly and helpful.The only thing that I had a problem is the return policy. I had ACE products and normal stock items. But for them to say they won't do returns after 30 days just is wrong. We spend thousands for our buildings and for them to give us grief for this was not good .

Lance Houseman

2023-07

Lot of material.I almost always find what I'm looking for at this site.Service sometimes on the slow side.One clerk was a bit rude and was playing terribly loud music.

Jordan Brown

2023-05

Super expensive and they were literally out of everything. The past 3 times I've been in this store they have never had what i needed and the staff might as well be shoe salesman, they don't have the slightest clue about the parts and fittings in the store they work at.

Kristen K

2022-05

*Edit* Stopped by again this week and had a much better experience. The staff were friendly though I still didn't end up with quite what I needed.~¤~¤~¤~The website lists products in stock that they don't have. There are no sales reps on the floor. If you wait in line at the register for help, they take offense and are rude. One star. Do not recommend

Todd Poile

2019-05

Long time customer. Tried to purchase various tools for my local business today, was told no checks over $50.00. Told the clerk I'll never return, he said ok. Home Depot gladly took my money.

Michael Gannon

2022-05

Great little Ace Hardware next to an awesome Bagel Shop. There is limited parking and that can be a bit of a hassle, but the store likely has everything you need and the staff there is happy to help you, answer any questions you have and make sure you get everything you need for your project the first trip to the store.

Christina Marie

2021-05

The staff I saw in person was really nice and helpful. I called first to confirm they had what I was looking for and Nope! 35 mile/ 1 hour drive and they didn't have the specific canning pot I was looking for in stock. Still a nice ACE location.

uriel chaleem

2024-01

I love this Ace, good people here, and helpful.

DJ Skorpiuz

2021-05

I pulled up to the store after google maps led the direction which was literally UP THE STREET. Upon entering i was greeted.Asked if i needed assistance. And been pointed towards what i wss looking for by the manager. (I was looking for a Straw hat). They had the exact one i needed .

Edward Harriger

2020-05

I've been shipping at this ACE hardware for years. The folks who work there are always helpful to locate that for which I may be looking. The astor is convenient to the Forest Hill area of PG and new Monterey. Their paint color matching service is very good. I've used it several times.

Ramsey ElKheshen

2018-05

On Monday Jan 15 2018 I went to this store to have a key made. I waited my turn, and when I got to the register I asked the lady named Shirley to make a key for me. she said OK, and she collected the price in advance, and asked me to move to the key section for a second. The second became minutes and more minutes and I am looking at her while she kept calling one customer after another. After waiting 5-8 minutes I got fed up with her carelessness and requested my money telling her that what she did was unacceptable and unfair, and I told her of my intentions. She asked me to sign in couple of places and I left the store irate, and told her that I will post on yelp and other social media. It is bad to have a neighborhood store that does not service the local community. My rating is 0

Lori Taylor

2019-05

They may not carry everything that the Big Box stores do, but you'll find fun things that you didn't even know you needed :-) The staff is knowledgeable and helpful, and will recommend you to the right store if necessary.

Michael Goble

2022-05

Super nice/friendly, helpful staff ... two different guys went out of their way to make sure I found very particular item I was looking for. Thank You!!

David Johnson

2023-06

I had a problem sizing something that had me perplexed and Dave stayed with and helped me until it was resolved.

David .Jones

2019-05

Ace does have the helpful staff as I went from Christmas lights needs to gate latch to a book for a wind chime. Well stocked as you would hope to expect in your local hardware store.

Patches! Lopez

2023-09

Had what I needed, it most definitely is a helpful place.

Richard Balcar

2023-05

Friendly workers who are knowledgeable in what products they offer. Has a small town local feel that is nice.

Irma Short

2024-01

They didn't have what I was looking for

video content

2019-05

As with all Ace Hardware stores, their assortment of nuts/bolts/hardware Is superior.Electrical section is definitely lacking though.Other stuff is good, but not superior.