Ace Hardware

4.6 (416)

1845-1965 Mitchell Ave, Oroville, CA 95966
(530) 533-5600
acehardware.com

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Hardware store
Hardware store stocking household tools, garden supplies, home decor & more.

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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serevi

2023-12

Great customer service. There is always someone helpfull around to give detail advised on what you are looking for. Highly recommend this place for DIY projects.

G.Allen Taylor

2024-04

The employees are the best, always friendly and helpful.

Eric Van Cleave

2023-12

Great selection and service. Really nice people

sindafella408

2024-02

Almost always have what I need and very convenient too

Leslie Carey

2024-04

Small town, a little of everything, with "May I help you?" staff on every isle kind of hardware store.

Sharon St.George

2023-09

Called to find a propane mounted heater and they informed me that they have them and was very nice on the phone and very helpful. I give them a 5 star just for their customer service.Update: they have a really nice selection of everything! Super friendly and very helpful. Would recommend this as the go to place. A great place to go and but hose end replacement parts great selection and a great selection and the hose washers. You can buy the good ones without it being a variety pack. Awesome place they have a lot of everything it seems!

Dee Chadd

2023-05

I love this store. The staff here are so friendly and helpful. It may be small but they always have everything I’m looking for and their prices are good.

Katherine Hunt

2023-11

Hometown store, friendly, helpful employees. You would be surprised at how much they have in this small hardware store, check it out

Keith Hendrickson

2024-01

They have all of the hard to find items here

Daniel Pejsa

2022-05

I usually go here for items that I need help with because they have excellent service with knowledgeable staff usually someone will greet you and take you right to what you are looking for they are friendly and community minded and who wouldn't appreciate that in a fast paced world. This is a place that is keeping service alive and well. I always show gratitude before leaving so they know that they did a good job.

Mike Berichon

2024-02

Helpful and knowledgeable employees, great service

Jackie Gorham

2023-05

Loved it, everyone was very professional yet friendly, fixed my car key, programmed it, would of cost $300 or more at car dealership, but only cost me $100. Great store.

Sheri Baker

2023-05

Everyone should visit this place just to see the space they have and how they use it. I can't think of a project they couldn't help with. You can be inspired and have a bit of an adventure at the same time:) people helping are well trained and prices are good, too. They can take care of your home and garden projects, but also your gift list and your sweet tooth! Its pretty amazing.

Ski Ogawa

2022-05

This has got to be one of the few businesses that goes above and beyond in providing the professional service, product knowledge, suggestive advice, and the full complete end to end service tailored to each customer. It's This touch of old-fashioned value-added customer service that you'll rarely see or get from those "big conglomerate, low-priced" stores. Sure some prices may be better at those "big" stores, but there's a longer wait in line, can't find what you're looking for, and can never seem to find an employee that works at those stores when you need it the most. And they're probably not going to know much more about the product you're seeking, other than, "I think it's in aisle 13".And you have to be ready with your walking shoes,, to walk all over the warehouse then that long haul back out to your vehicle in that massive parking lot.It's nice to get that personable service, where a human can interact with another human, to get what one needs. A professional representative,, with product knowledge, professional advice, and proper customer service. That is a touch of good old fashioned store service.

Michelle Wood

2023-06

This place has been consistently superior to big box stores for YEARS. They are always quick to assist with a smile on their face.

Nancy Tatola

2023-05

It may be a good store, but there advertising is horrible. They say: "LOOKING FOR A JOB... GET IN HERE" but they really don't call anyone. That's only bad thing about small/family own stores 👎

Chris Ross

2023-09

This place is to expenssive everytime i go in there the prices have gone up im going to wal mart. From now on .even thought its a pain.

Laurrie Weslowski

2023-05

This place sucks.Staff is so unfriendly. Especially one of the ladies there. She is so rude. I will never shop there again. My family and friends will never go there again either.They need to hire new staff members.

Teanea Bartley

2022-05

They don't honor there products so beware !! The 90 day return or refund policy only applies to certain items... I'm out over 1200.00 for a used generator that won't stay running, an was sold as new when its used!!!thought we would keep the money local an love the sweet commercials but I'm recovering from loosing everything in the bear fire an well ace hardware sure wasn't helpful an I'm out the cash.. anybody need an non working generator..

Brian S

2021-05

I realize the big box stores are cheaper but better deal is locally owned and operated. I even use to work there. You can't beat the good ole ma and pop ran store with the awesome old school customer service..I recommend it 10/10 every day of the week.

Eddie

2022-05

Just got to town for a job about30 minutes away. Was needing help with some fittings,employee by the name of DEAN, was awesome!!! He listened to what I was needing , they didn't have exactly what I needed,but he came up with and idea.and it worked. What a great place .. Thank you..

John Wesley Chancellor, Jr.

2021-05

Even though this is a small business, they seem to have just about anything you need for anything around the home. The staff are super friendly and very helpful. And for items I have purchased in the past, their prices have beaten those of the larger stores such as Walmart and Home Depot. I highly recommend shopping here as an alternative to those big hardware stores.

jamie katz

2020-05

Best customer service in town. I was referred her by home depot for something they didn't carry. Well ACE actually didn't have exactly what I needed either but they went above and beyond to find a solution. I'll definitely be returning her for future needs.

Brian Fain

2022-05

Truly a hardware store with old time value's. Customer service is #1. Also have those hard to find parts and pieces the big box stores don't carry. My go to when I know I don't want to search for something all over town. I know they usually have it.

Garth McChesney

2021-05

Great for hardware and simple home repairs. They don't carry lumber and the service can be downright rude from some of the older guys working in there. Great for a quick stop which isn't as easy at a home depot or lowes type store.

Paula Ingram

2018-05

Very competent and friendly manager and staff members. The best service in town! They have everything you need. You will be greeted as you enter and walked to the aisle to find your purchase. No wandering around looking for help or something you need, EVER!

Michael DaRe

2021-05

Was my FAVORITE hardware & paint store, loved the service, advice and overall customer service. Today I was very disappointed to find all employees without face masks. Such disregard for customers health and wellness. And disregard for the rules established by the Governor. I’ll buy my hardware someplace else ... where I feel safer and where the rules are respected.

KA YANG THAO

2021-05

They have what the big box stores don't have. Thats the reason I shop here. Friendly staffs once a conversation is started and nice old fashioned service. Price could be cheaper than some big stores and some items could have ridiculously higher price. Store walk way is more narrow, but is free of clusters. Everything is very well organized. Only cons about this location is that inside is too dim. Not many lights to shine on all the products. I also don't usually feel welcomed as the staff only welcome and greet white people. I'm asian, and I do notice the colored skins don't get greeted as much as white skins here. But hey, that doesn't really bother me because they are the only ones in town that have some things that walmart or home depot don't carry. So I put that on the side and ignored it.

Rhonda Sue Cato -Roberts

2021-05

Every time I need something for home repair the other stores big box stores have wrong part or not at all. So I end up going to Ace hardware and they know what I am talking about and have couple of choices . I will start going to Ace first to ave time. Knowledge, friendly , helpful all employees. Thanks

Jeffrey Short

2023-10

Called them 15 minutes before they closed and I was put on hold til after they closed. I'll just go to home depot. Thanks Ace

Opening Hours

Monday 7:30 AM-6 PM
Tuesday 7:30 AM-6 PM
Wednesday 7:30 AM-6 PM
Thursday 7:30 AM-6 PM
Friday 7:30 AM-6 PM
Saturday 8 AM-5 PM
Sunday 9 AM-4 PM

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