4.4 (66)
56 Moraga Way, Orinda, CA 94563
(925) 254-5429
stores.truevalue.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rebecca Bahr
2024-04
Fabio is amazing! Truly a wonderful place. So friendly and welcoming. Please shop local.
Yassodra Sudra
2024-04
It great having a Local community hardware store. Helpful & friendly staff.
Nicholas Smith
2023-05
This is a great local hardware spot to save yourself a trip to Lowe’s or Home Depot. The staff are always very knowledgeable and helpful for whatever you need. Double check the hours though, they close at 1830 in most days.
N James
2024-01
Excellent selection of goods. Very personable and knowledgable staff!
T Mon
2022-05
It was my first time visiting this store and walked away impressed. Just a couple of minutes after entering, I was greeted and offered assistance by an employee. Everything is clean, neatly organized, and easy to find. There is plenty variety of merchandise, some specific items a little more of variety can be found at big box stores. Prices may be slightly more on some products but not by much. Overall, I will definitely consider this store next time I need something.
Charles Olson
2024-01
Helpful, friendly staff, even for small projects.
Gary hayes
2021-05
I have spent a fair amount of money here. It is close to a couple of clients. Their staff, mostly young people know practically nothing about construction. They are also not the friendliest staff . The store engages in price gouging and has a mediocre selection of product. One person gave me the wrong price for a product and when I went to purchase and saw the difference I chose not to go through with the sale. Unfortunately it had already been rung up so they had to refund the amount. Of course the original sale was immediately taken from my account but the return takes more than 3 days. Other than convenience there is no reason to shop here.
Sheena Lakhotia
2023-05
They are well staffed, helpful and organized. They carry a lot of household basics. It is convenient because they are located in downtown Orinda.
Char
2024-01
Great employees and awesome stuff
W Chong
2020-05
I had a bad experience with a sales person called Liam at the Orinda store on Apr 6, 2020.I saw a watch battery on True Value's website for $3.99 and went down to pick it up. The store's price was $4.79 which puzzled me. I tried to reconcile the pricing with the cashier, Julianne and asked a few questions. An option was to order the product but wasn't arrive if I order online and pickup at the store. Liam was annoying and said I should just go buy from somewhere else if I didn't like the price. So much for supporting our local stores. Liam should not be on the front line if he has an attitude. Julianne, to her credit, was a little taken aback by his comments. She's nice but can't say the same for Liam. His comments was totally uncalled for...
Celeste Flores
2020-05
Great little hardware store. I was only purchasing a $4 item but had someone go well out of his way to make sure I had everything I needed to make it work. Great staff, excellent service.
Erik H
2019-05
They had exactly what I needed, found it fast and got out of there quickly! It's very nice to have a local hardware store that saves me time and money over driving to one of the big box stores for 6 small metal screws and washers!
Nikolas
2018-05
The people are really nice here. Especially the what seemed like daughter of the man running the store. There products are great and I would come back here. Check it out for yourself you won’t regret it
mista Ista
2023-05
Very convenient location that has most of what you may need if working in the area, don’t miss the downstairs area if there’s some specific hardware your looking for.
Jordan J
2022-05
I’m a contractor and use this store regularly. Great overall quality of materials — plus some really neat finds not offered elsewhere — at fair prices, with great customer service to boot.
Massiel Varel Pirtle
2022-05
Nice store very organized and it's very well stock . customer service was great a young man approach me before I was to ask for service assistance and he help me find what I was looking for.Very courteous and professional.
Thomas Bradley Kent
2018-05
I like local hardware stores, and this is certainly one, so it gets good marks. That said, another reviewer's criticism that the employees here tend to be high school or college-aged, and not be knowledgeable about what they're selling, is on target. I'd be sad if it closed, because going here has saved me a lot of longer, more frustrating rips to Home Depot - but this is absolutely NOT one of those old-timey hardware stores with a wise owner looking to dispense advise on tools.
Barney McComas
2014-05
I've had to return to items here, and have had a problem each time. The first time I was specifically told that I could return a tool I was purchasing if I didn't use it. When I tried to return it the manager gave me a hard time but in the end gave me credit. This last time I was sold an item that was incompatible with my intended use, based on an employees recommendation. We had had the packaging apart and when I returned apparently a part was missing. Since I had not opened the packaging between leaving the store and returning to the store it had to have been missing from the start, or fallen out while I was in the store. This time the manager refused to issue a refund. I will never shop here again.
Robert Diffin
2019-05
Yes! Owner is back in the place running things. Store looks great again, staff is on the ball. And I got a great deal on my Weber grill!
RobRobGaming Brock
2023-05
By far the best hardware store in the bay area hands down. Best managers as well.
Renalyn Henderson
2023-05
Good quality products and their staffs were approachable. Prices were fair and the place is clean.
emma reed
2018-05
I love this store so much, it’s such a great place and the employees are so nice. Definitely worth checking out. AND THE PENCILS ARE GREAT
Robert Smith
2021-05
IT'S A WHOLE NEW STORE! The presentation and staff are amazing! Service is above and beyond the call of duty! They will deliver anything!
R Sweiss
2019-05
Slightly overpriced. I am just too lazy to go to home depot, so instead of spending $70-80....I spent $220!!!! MAYBE not slightly....DEFINITELY seems more accurate
Robert Mi
2020-05
Nice customer service 👍 they have 2x4 wood and it's save my day.Highly recommend,
Hans Hiller
2023-05
They have a good small parts hardware in bins downstairs
Charles Porges
2018-05
They did not help me find a small strike plate . It's all self serve but they did suggest where I might find it at the cashier.
V Slavin
2022-05
Great local store, knowledgeable staff.
Chris Flum
2019-05
Easy, Friendly, helpful! They don't have it all but what they do have it is an easy in easy out..
Miguel Del Rio
2023-05
Nice new hardware store, in Moraga, CA.
Monday | 7:30 AM-6:30 PM |
---|---|
Tuesday | 7:30 AM-6:30 PM |
Wednesday | 7:30 AM-6:30 PM |
Thursday | 7:30 AM-6:30 PM |
Friday | 7:30 AM-6:30 PM |
Saturday | 9 AM-5 PM |
Sunday | 10 AM-5 PM |
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