PetSmart

Bella S

2024-05

Our snail that we purchased had parasites. A big one and a small one (as seen in the video), very much alive and going in and out of the snails shell. We returned the snail, and I made both employees aware of the parasites to which one responded with "Put him in the go backs" instead of isolation like one other employee had recommended. The fact that the employee was aware and saw the parasites and still put it back with other animals to be sold to another person is horrible not only for the purchaser who might buy the animal next but also the snail who was obviously sick. The whole store is unclean, and the employees just disregard the animals' well-being as well as the purchasers who come in to buy animals.

Shelly Jefferies

2024-04

Love Petsmart they have blood parrot fish for 9.99 were Petco has it for 19.99 I understand bigger fish cost more, but the ones at Petco were not bigger. They're, also one, of the few, stores that carry the food for my African Grey and Macaw

Kimbely Campbell

2021-05

Adopting a puppy in the morning, went to PetSmart to get supplies.The store is well stocked, clean and organized. The staff was pleasant and helpful even to the horrible customer ahead of me in line.My dog bed was 50% off and Christmas themed dog toys start at $1.49. Great trip to PetSmart.Please note Banfield veterinary is no longer in the building.

Jennifer Ramirez

2022-05

We have moved to this area recently. This pet smart is amazing everything is clean and organized. The employees are very kind and respectful, especially to the animals.If you want any supplies for your pet here in pet-smart they will help you as much as they can.Not only do they sell food and supplies they also have other services such as grooming dogs, adoption for cats.This Pet-smart will shock you and leave you with less stress.

Julie S

2023-05

I try to avoid this place as much as I can but when you have 6 pets it’s a little hard. Where do I start? Let’s go with the outside of the store, it’s disgusting, so much urine all over the place that you can’t even get close to the trash can, and if you do your feet might just stick to the ground. Most of the time there is only one cashier even with a line of people going down the main aisle. I wish they would get rid of the reserved “item pickup” parking because no one uses it.Update!! I am done with this store, it’s a waste of time going in here because they never have anything. Shelf’s are empty one person on the register and NEVER anyone to help you!

Aguinaldo Campos

2024-05

Terrible service, I went to the store to pick up an order, the attendant was arrogant and stupid, I just didn't get hit because I didn't want a few years in jail.

Mark Burns

2018-05

Well stocked store. Staff was very nice and helpful. Appears to be a real full service pet store. They even had a Santa Claus! Very clean as well. Traffic in the area can be crazy though.

Mellissa Monteforte Jimenez

2021-05

Grooming service great. Nice friendly and loving to our furbabies. My pup first bath she came out smelling great and wagging her tail.

Daniel Olsen

2024-02

Young guy sitting cross legged stocking the canned food tonight Thursday 2/22 at 7:45 denied the use of a restroom to my buddy with a colostomy.Yikes

Stephen

2024-05

Just adopted a cat from here !! Thanks for making the process so easy for us.

Anthony DeBlase (Tony Hollywood)

2023-07

Something I just found out to the best of business like manor this is something the lady manager lacks surely . I made a purchase of packets for my cat yesterday and my cat didn't agree with it so I brought the 4 of 5 gravies back with the receipt . I forgot to mention I the packets were priced wrong so the girl the day of purchase charged me the way it should have been priced 10c less on 3 packs .. it was but it wasnt on the receipt that way . So the manager didn't want to refund me in cash and hassled me over a 3$ refund ... Real petty bull . The atmosphere would be a lot nicer if they got rid of the old and hired the new....That's my professional advice.!

Shaun Steele

2020-05

Maddie the groomer was awesome WALKED me thru the first time getting my brand new rescue Crylo his top dog groom. Thank you so much so nice friendly and he really loves his new fresh look!

sweetwaterspice

2024-01

You can find a great selection of food and necessities for your pets! Friendly staff!

Kallin Iwasaki

2023-12

Terrible service! A one of the managers Kristen is one of the rudest individuals that I have ever dealt with. She singlehandedly makes this store terrible and I will be taking my business elsewhere.

Laura Madamba

2023-11

Organized, easy to find things, staff is helpful and nice, great basic wash and dry grooming experiences on my short hair dogs

Chelsea Walker

2023-11

Kirsten was my groomer and my dogs have never been groomed better! I will definitely be going back regularly!!

Christine Dolan

2021-05

Crystal V takes such good care of my pets. Harley, in particular is very scared of grooming visits, but at the end of the visit yesterday, Harley walked back to give Crystal a hug. She has never done that with anyone outside me and my kids. She knows Crystal genuinely cares about her. If I could give 10 stars I would!

toni Casity

2024-05

Great selection & friendly & helpful service!

Edward Rutz

2024-02

The store off Marion road is always clean and is easily accessible with my chair. They have very helpful staff. So far they have always had what I needed and at a reasonable price.

Patricia Bishop

2019-05

Had my 4 lb. Yorkie groomed. Brian did a nice job. Lexie (my dog) really liked him. Glad I went in to see them. Nice store too.

Tim Escher

2024-02

Nice place, good selection, lots of parking spaces.

Michael W

2023-05

Grooming at the Marron Rd location needs a better manager. About a year ago the grooming service was great. Since then, the groomers keep leaving, and we get calls on the day of the scheduled appointments asking if it can be changed. Since there are always different groomers, the cut is always different. The value of the changing and resulting cut, is expensive. We'll stop using this location until they can keep their groomers and manage the place like a business.

Stefan Rudolph (Coach Stefan Rudolph)

2019-05

Got a new kitten in my life here at PetSmart's kitten drive to help cats find a new home. It was great and very professional and helpful with all the knowledge the adoption team had and also the great staff at PetSmart! Thank You!

Julie Allen

2018-05

Had a very good experience at PetSmart! I adopted my two guinea pigs not that long ago and they are healthy and happy (:. At Petsmart they actually have some cages that fit the requirements for small animals. I got my cage for 50 dollars.

Gina Castro

2020-05

We were looking for our Lexi's special food, Royal Canin Ultamino, and we found it here! It was a simple process. We took the food's prescription to the back, to the Banfiel Pet Hospital located inside. They added Lexi to their system and provide a 'MedCard,' this card allows us to buy the food without providing the prescription in the future. They also have a home delivery option!

MJ Springer

2022-05

The grooming staff were welcoming, kind and great with our dog.They did however seem a little short staffed, which seems the case across all of PetSmart.Well stocked, clean and welcoming store with everything I needed and a little more. Friendly welcome and plenty of parking available.

Julie Jacobs

2022-05

They had a Santa so ur pet could have its picture taken. I took my dog and my sisters dog.

Presumably Feline

2022-05

I walked in with an objective; cheap, decent dog and cat food to last me for a weekend trip. I was in and out in probably about 15 minutes. There was NO line to get to check out, I was able to sign up for their rewards card in less than a minute, and someone offered to carry my bags. I declined cos I gotta get my exercise in when I can lol but all in all good experience, well stocked, good selection.

John Shea

2023-05

👍 That's my Dukester Store he likes the attention.

Ceratek Gun Coating

2020-05

I’ve been to the store about five times in the last week. The first time we were helped the lady was very nice and helpful. And then there was a guy that helped us a few days was very cool and helpful. But twice I got this chick that was very rude. She had a bad attitude. I stood there for like two minutes waiting for her to say can I help you while she continued to just shovel stuff into a tank. And this time she should be grateful for a job. I own three businesses and if I had an employee like her I would fire her. She was very rude to my two-year-old two-year-old don’t understand language because he kept opening the cricket thing that I kept closing but she almost like snapped at him. It’s like three Quarters of that store the people should work there and they’re nice and helpful in the other quarter should be fired