VCA Cypress Animal Hospital

Rafael Capretz Abel

2023-05

VCA Cypress has the best customer service and best professionals. I have taken my dog and cats there for a while already and they always go above and beyond doing everything they can to help us. All the staff is excellent, very respectful, compassionate and knowledgeable not only dealing with us and our animals in the best way but also taking time to educate us and showing us how to do some of the procedures at home. They are constantly following up with us regarding the treatments, even in late hours when needed. The work they are doing is remarkable and impossible to describe in just a few words. We will be always glad to have wonderful people like them around us. Respectfully, I would like to say a special thank you to Linda, Debbra and Dr April Ervin as they are directly working with us. Their empathy makes VCA Cypress to be so unique. You guys rock! 🙏

U Catap

2022-05

I took my baby Stella for a follow up appointment on 09/02 after being seen by the ER team at the VCA Antioch location. My girl had a superficial corneal ulcer that required antibiotic ointment and wearing an e collar for over a week. Dr. Chiang did the necessary exam and I was informed her eye had healed without any complications.I was IMPRESSED by all the staff at this location! They were very friendly, warm, and professional! They were very sweet to Stella and even gave her a bow and goodie bag for visiting. They aren't my primary but with all the love my dog received I am planning on making future appointments for her vaccinations next year through them.Thank you for all the love and goodies you showed my baby!I've attached pics of her at the beach after the appointment with her bow on :)

Jill Spurlock

2024-04

I have been taking my dogs for years, and the vets and staff are absolutely the best!

Dana Love

2024-04

Things were so bad at first but after spending $3000 and not getting any clarity on my own pet’s health, enough is enough. Dr. April will order unnecessary tests, then not deliver results. Furthermore, she posts misleading and homophobic info on Facebook, for the public to see. I would not have ever taken my pet here had I known Dr. April was this kind of person, and that this business would not deliver on results that were already paid for.

Veronica Burall

2024-03

Used to use them. They never found answers to my pets' ailments. But always took my money. Never communicated within so vets would want to run the same tests. Took my cat here to be spayed and they messed that up. She showed signs of bring in heat. Turns out the Dr. that did the surgery just so happened to move to L.A. right after my cats botched surgery. She sutchered her up so horribly she still has issues at the site. When calling to have her fixed again, they wanted to do a $400 blood test to see if she was in heat. And then another exploration surgery to see if there were remnants left, and then a frikkin surgery to fix it. AND CHARGE ME FOR THEIR MISTAKE. Such a greedy malpractice untrained company.

Anne Threet

2019-05

This is a picture of Molly getting her third acupuncture treatment. She's like a new dog! We were told if this didn't work it was surgery and 10K which we can't afford. She is all better. In fact she's in better shape now than she's been in years. Thank you Cypress Veterinary!

Marcy Villarreal

2023-11

The people here are amazing! I had to put my dog down (my first experience), and the doctor and staff were so caring and sympathetic. Doc spoke to my pup through the entire process. 😭💔🌈

Lisa Stephenson

2024-04

It was sort of confusing. I was trying to figure out if it was the same vet I'd used a few years back but the pics of the place and staff weren't helpful.

sherri mcquade

2023-07

I have been going there for almost 20 years now. My dog angle always wanted to go visit so this would tell me they are good. I have not had an issues with themNow my 7 year old grace loves visiting them. She thinks its a treat to go visit.

Ms Booker

2023-05

They are so nice and really cared for my baby when I had no clue what’s was wrong with her. They made sure I felt comfortable with them caring for her.

Dawn bouillez-studhalter

2022-05

Cypress vet staff members are compassionate and dedicated individuals. They provided their expertise to my chocolate lab, Ollie, because of an eye injury. They provided him so much care you would think he was part of their own family. So careful about everything they needed to do with him during his visit. I definitely recommend checking them out. They are worth having by your side in time of need for all your pet care needs. Thank you Cypress Vet for providing such great care to my Ollie. He is my everything.

Elizabeth Jensen

2021-05

Very pleased with the quality of care my dogs have received at Cypress Animal Hospital. Dr. Dilley and staff are wonderful!

Eileen Brooks

2019-05

I started going to Cypress Veterinary when I moved to East County in 2004. I have been taking my cats to them for 10 years now. Everyone there shows a true love of their jobs; respect for you and your pets; and a understanding heart of how much your pet means to you. Even when they have been super busy they take the time to explain what may be going on with your pet. Dr. D is fantastic. I recommend them highly.

Elise Jones

2020-05

I can’t stress enough how pleased I am with Dr April and the vet technicians that cared for my dogs yesterday. Dr April genuinely showed love compassion and concern for my dogs and was very knowledgeable and professional. The technicians were also very informative and caring. Did I mention my dogs loved them? I m happy to share that both of my babies are doing better today thank you to Dr April❤️

Kathy Corrion

2023-05

Great veterinarian. Used for years. Taken great care of out fur babies. Only thing i don't love is they are still practicing full Covid lockdown. Doors are locked. Have to call when arriving for appointment. Cannot walk in without appointment. Mandatory mask required. Wanted opposed to this 2 years ago, just seems like to much now.

Jovani Cardenas

2020-05

First Star: Is the location neat? Yes. The rooms are always swept and straightened up between patients.Second Star: Is the staff friendly? Yes. The entire staff is always warm and welcoming .Third Star: Is the service prompt? Yes. We've never waited longer than about 5 minutes for our appointment.Fourth Star: Is the product/service satisfactory? Yes. We've had a few hiccups due to changes in staff, procedure, and systems, but the staff is always willing to work any kinks out. The dogs love coming back every time.Fifth star: Is the price acceptable? Yes. The service is reasonably priced.

hollie tavares

2022-05

I love this vet! They are so great with my pup! Dr. Dilley is wonderful with my pet and it puts me at ease since I’m always so nervous! Front office staff are super friendly and helpful as well. Highly recommend. Even though I don’t like going to the vet I love the people there and the care we receive!

Natalie Kerr

2023-05

I can't say enough good things about the dedicated, responsive, and kind staff—both the ones working with animals and the ones at the front answering phones, filling prescriptions, etc.Everyone we encountered was helpful and clearly willing to go the extra mile. Don't hesitate to bring your pups or cats to this clinic (:

Jessica Arango

2020-05

Dr. Dilley is amazing! She’s so kind and patient. She works really well with pets and was able to gain the trust of my dog well. She was very thorough. The technicians were kind and helpful as well. Highly recommend them!

Marji Finegan

2015-05

I am so grateful to Dr.DeCosta for all the times she has come to the rescue of my furry family. My pets mean the world to me. Her skill in diagnosis and remedies when there is one has never failed. It's great peace of mind having her as my veterinarian. I adore the staff at Cypress Vets as well. They are all professional and personable. Always patient with me and very helpful. Dr.Smith has proved that she too is a skilled veterinarian I can trust when Dr.D is away. The reason I've been going to Cypress Vets for nearly twenty years now is because I want the best for my babies....and they are!

anthony Albro

2018-05

on dec 20 2017 my wife had taken our foster dog to see dr lee for a large lump on her belly it has made very clear to the doctor that we had been fostering this dog for the alameda animal shelter and had the ok to get her fixed and remove the lump also remove the id chip that was put in her left arm and to have a new chip installed in the right location but dr lee felt it was ok the lie to my wife she had taken the dog to the back room to fix her toenails but that's not what happened instead she called the police on my wife claiming the dog was stolen when we gave the the animal shelters number to call they did not do so instead they called the owner and returned the dog back to a them after the dog was taken from them by the alameda animal control ive been at this vet for over 30 years and have never been tread so bad im pulling all my pets files from them and will never use them again

Lisa Miller

2020-05

Thank you again to the amazing staff and DR for taking my dog in to get seen the same day I called for an appt. Bella started bouncing back to herself about an hour after she was given the medications, I had tears of joy because I was so nervous about what was going on with her. The staff and the Dr took the time to answer all of my million questions that I had which is to be expected when our fur babies arent feeling well and I can tell they were very understanding. I never once felt like I was annoying them and I did not feel rushed. This is the kind of office that any pet owner should take their pet too. Again, thank you so much!!!

Della Sherbourne

2019-05

The Vet and staff are very kind caring knowledgable people . They have your pets best interest at heart. My 12 and 1 half year old kitty just had paw surgery and biopsy on growth done and he is Cancer free!! They knew what to do and how to execute it. Thank you.

Jacquelyn Classen

2019-05

Excellent animal treatment and care without pressure and hidden costs. Dr. Decosta has been taking care of my furry baby for over 7 years. She's genuine and kind. The staff is helpful and considerate.

Diana Woody

2023-05

Always fair prices and made my pup his own Eye treatment from his own blood!

Diana Tucker

2015-05

We have been coming to Cypress Veterinary Hospital since Dr. Munz was there. Dr. De Costa is our doctor now and I can't say enough good things about her. She has taken care of all our animals - our wrottweiller, our pit bull, and now our Frenchies. She is always so concerned about our pets and takes as much time as needed to answer our questions. She always calls the next day after our appointment to check on our fur babies and makes us feel very important. The rest of the staff is wonderful too. The other doctors are great and the office staff - in particular Linda, keeps everything running smoothly and makes sure our appointments are the best they can be. They are all very compassionate and understanding and do their best to work with us to get and keep our pets healthy. Thank you Cypress Veterinary Hospital! You're the best!

Dawn Holderman

2015-05

All the people at Cypress Veterinary Hospital are wonderful. I would have no hesitation to recommend them to my friends with animals. My dogs love Dr. D. and her associates. We all know that dogs are great judges of character!

A Lady

2021-05

I feel like I was pushed into getting a care plan for my cat,who they now say won't be around much longer and specialists aren't covered by the plan so he can't be seen as we don't have the extra money to do so. Also this great plan is locked in so even after my cat passes I'm stuck paying 78. a month for the remainderoftheyear! Office staff is sweet as can be though . Dr is thorough but had no answers, other than probably cancer or heart, and didn't really want to help but decided that we could wait on blood results and try a couple medications from there. Atleast those could help with discomfort. Hopefully

Serena Mayfield

2023-10

There is no other place I’d rather take my fur baby! They were quick with my appointment and easy to get my baby in to see a doctor!

Debbie Sode

2019-05

I have been going to this Vet for 20+ years. They have taken great care of our 4 dogs over the years. Dr Decosta is amazing! She has been so kind to our animal and ourselves!