Safeway

Justin Henderson

2024-03

Store is too small and isles are cramped. Due to small size selection is limited.

MikeB

2023-05

A great place to shop if your looking for the essentials.Small store so the selection is pretty basic.Depending on the time you go you'll have to store to yourself.Staff is mostly friendly aside from a couple of people.But they are well informed.Pretty clean store.Should be a decent shopping experience.

Alori

2024-03

Food quality is cheap but prices are expensive, explain to me how that works

Andrew B

2023-05

Lived in Montclair for over a decade. This Safeway used to be great, however the quality of this Safeway has tanked starting some years back. The employees are often rude as can be, stand around talking usually, putting their jobs second (slowing down efficiency), and today some cashier named Erica copped the biggest attitude I’ve ever seen out of no where because I asked if they could split my payment method so I could get rid of some cash on hand first.She looked at me as if she’s never heard of doing that before and adamantly refused saying stores can’t do that while continuously laughing it off to other employees and gossiping.Moral of the story, all stores CAN and do split payments into cash/card payment, and this store truly unfortunately needs an almost full restaffing.

Kieran Turan

2023-09

Friendly staff and more personal than other supermarkets in area. Reasonably priced. Plenty of parking on the roof garage.

Lauren Dobias

2023-05

CHECK YOUR RECEIPTS. I have caught many instances of them overcharging for items, charging more than the shelf said, not including sticker discounts. Usually it’s a few dollars so I don’t bother going back, but I’m sure they are making millions off people doing that.They move too fast for me to watch as items are scanned, so I notice this when I get back home unfortunately.This most recent time they charged $25 when they should have charged $16 for an item, so I will be returning for that.Wish I could just trust the company to charge me the correct amount.

D

2023-05

I actually avoid this grocery station like a plague and tell all my friends and family visiting to not come here. I came one night after I threw my back out and my fiance had to drive to come get me from work. I gingerly walked in, looked for a heat pad while he looked for food. Heat pads were hard to find as the area was too over packed, and then walking by the deli was a STRONG RANCID ROTTEN meat smell. Definitely not the smell you want in a grocery store. It made the whole back part of the store reek! Absolutely hated it. And I couldn't walk fast to escape. It also took forever to find what we needed. I never come here. I drive further to go to Lucky.

Linda Xu

2023-05

This is for the DriveUp & Go service. I’ve used it 3 times (today being the 3rd time), and it’s been an awful experience each time. This will be my last time.The point of Drive & Go is to save myself time and from going into the store, for various reasons (need to get home for caretaking, COVID safety), and every time I’ve had to wait 15-20 minutes and I have to go into the store to get someone. Their phone also doesn’t work. Truly disappointing.

Stacy Stacy

2023-05

Store pick up is trash. These dummies substituted stuff that I did not request to be substituted. When ppl are spending their money it is not cool to substitute items without asking the customer. I also don’t appreciate the fact when I called to complain abt getting the wrong stuff the minimum wage worker tells me it’s because I made the substitution. I never made any substitutions to anything and if you don’t have what I asked for then it should have just been refunded as opposed to some dumb grocery store worker making food decisions for my household. Now I understand why they work at Safeway. They are too dumb to have a good paying job and will always be a bagger and a loader. My fault for having higher expectations for a low skilled worker.

Michael Roberts

2021-05

It's a small, older Safeway, but surprisingly well stocked. I have come here when the bigger stores were out and have gotten what I need. The line is shorter and moves fast, and the employees are nice and do a good job. One of my favorites.

Gary hayes

2022-05

I have been in this store twice. As a Safeway this store is small and does not have the widest selection of choices. The staff are really friendly and treat you with respect. When I go to Montclair it is for the other stores and restaurants in the area. This Safeway is more for the locals than it is for a grocery shopping spree.

Niko Top Notch

2020-05

This store gets three stars because it's like a tiny house. Very small and cramped inside. No bakery and the deli does not have a big selection. There can't be much more than 30 tight parking spaces in the parking lot. On the brightside.... store is always clean and well stocked with fresh basic necessities. Staff is always friendly and engaging. Also, you can sometimes catch a good deal.

A Raphael

2021-05

99% of the staff there is extremely friendly. Brendan in the meat counter always helpful very nice Mark extremely nice always helpful Patty always has a smile on her face the new assistant manager she's awesome. There is one heavy set blonde woman cashier there that has a serious attitude problem and is extremely rude not only to me but to my elderly family it's a shame we spend well over $1,000 a month and we will never go back. Everybody else is absolutely great except for her avoid her if you're there.

Deena Baker

2022-05

The primary location my family goes to for our weekly groceries. The staff is the best! This location doesn't have a bakery, but they sometimes carry a small batch of bakery items.

Wildcat

2021-05

The staff and clerks are friendly courteous. I see this store more like a "Safeway Mini Market" Price for certain foods are higher than most Safeway stores in Oakland because of the daily thievery from the homeless, youth and your typical crooks that live in the area. Therefore, big list grocery shopping should be done at their larger stores. Overall, management appears to try their very best to provide quality customer service. So I give this Fruitvale district store 5 stars 👏

Gordon Douglas

2022-05

Weird little Safeway! Pretty good, doesn't have some stuff you might expect, and the parking lot is bigger than the store, but it's cool. In a walkable neighborhood like this maybe they should have less parking and do something fun with that space?

Nikki F (Nikki6)

2022-05

They are open late. Until midnight. They have really great cashier's there,really fast checkers that can multi task and still have the strength to try to be pleasant to the next person. Thumbs up safeway

Bill Abbott

2019-05

Smallest Safeway I use, but the nicest clerks running the registers. Shopping here 22 years, it was my favorite, it is my favorite, it probably always will be my favorite. Clerks and stockers are nice to customers, nice to each other, questions are answered, stuff gets found if its there. Live yeast. Marsala wine for chicken. Non-fat cottage cheese. Ground buffalo. Rocky and Rosy chicken, and Bruce whats-his-name's sausages.The vegetables are fresher and better displayed than at the bigger stores. Reasonable organic/conventional mix. I haven't used the deli counter. Everything else is as good as any Safeway is ever going to be. And the people who work there make it the best.One change? They stock the local Everett & Jones "Medium" BBQ sauce. My family prefer "Mild" and I get it somewhere else.

Mychal Nitta

2022-05

Nice smaller store that usually has everything I need. The staff is friendly and efficient. Parking can get busy as a lot of the other businesses don’t have a parking lot.

Caitlin Chee

2023-07

Just moved back to the area and can confirm the reports that this store has gone downhill. Staff are rude and selection is limited.

Kenneth Ho

2021-05

The cashier was rude. She asked me if I have Safeway Club Card. I cannot hear her so I said sorry I'll give her my phone number. And when I looked up to her, she shocked her head and rolled her eyes. She is the Caucasian woman with shoulder length blonde hair. I was told by somebody that was a manager. Even my wife said he is rude. As I walk out of Safeway, couple of customers told me the same thing. If she is maybe you should fire her. How could she still a manager?

Kathy Jarrett

2022-05

I was looking for candied fruit to make a fruitcake and there was nothing in the store. Compared to many other Safeway stores this one is relatively small but has a large stock of almost anything else an average shopper might want.

Mirely Vasquez

2022-05

Clean and neat. I was able to find what I needed without help. One of the employees helped me shop as a had a broken foot and was on crutches, which I don't think is typical but super helpful given the situation.

Karen Watkins

2019-05

Small Safeway in an old building. It lacks a good variety of items. Organic fruit selection is limited. Organic vegetables were stuffed into a small area. Yogurt selection was small. Found a non-dairy cream cheese but there was only one brand, kind and size of non-dairy yogurt. Selection of whole bean Peet's coffee was limited to one decaf and two roasts. Deli area looked normal. Restroom was awful. Had to go into stocking area and step through water to access restroom near employee breakroom. Employees were nice. Considering that this store is located in a desirable area, it isn't a nice shopping experience.

Donna Okpala

2021-05

There was no one making sure that carts and baskets were sanitized.... During this time of Covid19 it is essential that ALL equipment is cleaned and sanitized properly... I did see one person that worked there put a dirty cart back with the clean carts...i know it was not cleaned because I just finished with it....

jo saia

2023-05

Found some vegetarian frozen meal options that I couldn't find at the other local grocery store. Good selection of produce.

Joyce Van Hook

2020-05

I placed an order on Friday morning for pick up, this afternoon at 2:45pm, when I arrived, the order was not ready, the person who took the order was the same one who didn't have it ready. She added some other pieces to make up the order, I appreciated the just but not the lie. I realized later that this wasn't a store that I have used in the past.I will be more selective in the future. J.V.H

Lori Miller

2021-05

I stopped in for a snack because I was about to sit in traffic for at least an hour. It had been a few years since I'd been in this store, as I now live in Pinole but used to live in Montclair. It was unclear at first how the lines worked, but a cashier pointed out that there was one line for all the registers. The line moved quickly and I got everything I needed, plus some potato egg salad to take home.

Kay Star

2022-05

They actually have black olives which I love! They don't have alot of chip options the day I went but the olives made up for it.she gave me great customer service

Anu Kirupananthan

2021-05

The female cashier there is a jerk. Intentionally unhelpful and makes you reach over and grab your own groceries. Save your breath and go to Lucky’s where they’re actually nice to people.