CVS

Julissa Contreras

2023-12

Pharmacy rarely answers their phones or the call volume is extremely high... Maybe both, but be prepared to be on hold through the automated system for 30 min to talk to a real person. And no the music isn't good 🤣🤣🤣

Shawn Carman

2023-11

There are about six people working there and you'd think it would be smoother and faster... nope. Closing for lunch and turning people away instead. Why don't they rotate lunches...?I don't know why I still try and go to this one....

sonia young-mitchell

2024-01

I love going to the pharmacy because I love to talk are look for Mike the pharmacist. He make sure I get all my vaccines

Eli Zaturanski

2024-01

Didn’t let me in at 7:55pm although it’s closing at 8pm. Otherwise In general old and poorly maintained. Could be better for such a central location.

Hans

2023-07

Ive always had problems with my prescriptions ever since I moved in the area, half of the time they hang up my call when I am on hold. When I finally do go in, I rarely get to follow up with the same person, and end up having the explain the problem from the start and go through why all of the obvious answers don't work over and over and over. Have been to many CVS, this is the worst

Kevin Jim

2023-05

Not my default CVS but had to come here for a hard to find prescription that wasn’t available in other CVS stores. The pharmacy staff were very professional and friendly. Handled my calls well also. Store staff were courteous. Totally different experience from the other reviews.

Mallory Barrentine

2023-05

Employees will actively lie to you or say as little as possible to get out of work. Went to pick up my prescription at 4:30. They man working the counter said it’s almost ready so to just hang around. An hour and a half later of constantly checking in with and finally they just close the pharmacy. When I asked why the man said “you should’ve come sooner” . After reminding him that’d I’d been there for over an hour and a half he just scoffs and tells me “you’re not special, I’m not going to reopen the entire pharmacy just for you”

Erma Tucker

2023-05

Pharmacist are really nice and I’ve never really had any problems picking up my medication is there. There is plenty of parking also a drive through available. Has almost everything you need.

Patricia Merino

2023-12

Great place to obtain passport photos quick and easily. Staff was friendly and helpful.

Mocha Mocha

2022-05

From front staff to the pharmacy I really enjoy coming here. Thankful for helpful staff.Reason I gave a four and not a five because security is the only one never doing there job. Some on the phone others flirting with customer I thought they were suppose to observe and report or deter others from stealing but maybe the field has changed since I was in security

Chrissy “XheatdeathX” Lynn

2020-05

The few times I’ve gone to this location, I had multiple employees following me around the store. They didn’t even try to be discreet about it. I felt like a criminal even though I have never stolen from any store in my life. I felt like I was being judged because I have tattoos, which just seems incredibly odd to me when probably around 1/10th of the entire planet has tattoos from head to toe. (Not an actual statistic, but it’s got to be close). They were also never fully stocked. The last time I went in there, there were 2 isles at the front of the store that were completely empty, and a couple more just had random stuff thrown around in no particular order. The entire store was a complete mess and incredibly dirty. When you go inside that CVS, it’s confusing because it looks nothing like a CVS. You feel like you accidentally walked through the wrong door. I’d rather walk 20 miles to a different CVS than ever go to this one again. Gross!

RockSmash Ronin

2023-05

I signed up online a week ago just wanting to get a PCR test so I can travel. I live not too far, so I bussed to this location. They made me wait outside in their parking lot in the car drive-thru pharmacy standing in line with all the cars. Guy at the window had to ask me multiple times for my confirmation code which I clearly enunciated and told him the first time. Slow as hell. Incompetent. Frustrating!

Peter Turner

2022-05

I took a prescription for my dog, written by his vet, to this pharmacy. They couldn't handle it. Something about it being for a dog, together with an incompetent staff, threw them a curve. Bottom line, they repeatedly leave phone messages to pick up the prescription, but when I go in they can't fill it. The vet said reports back were that the Redwood Road pharmacy had the same problem. CVS apparently has processes that malfunction routinely. They won't get my business in the future.

Bill Fong

2023-05

The store was fine for my needs while in the area. Location was fine while in the general area. More or a convenience store and pharmacy. It does serve an important role in the community serving the patients of the medical clinic located upstairs and the neighboring community.

Ana Hønefoss

2022-05

Zero stars, how come the pharmacy is only open till 6-7pm? Why do I have to spend my lunch on standing in line to pick up medicine?? horrible selection, dont even have Ranitidine available ?? And only 1 pharmacist serving 2 windows? And the store looks like a homeless shelter inside? Do you not respect your customers whatsoever? COME ON

Dana West

2022-05

My son just had surgery when he went to pick up his meds at your pharmacy they treated him like a dope fiend didn’t give him his meds using the excuse the doc signature was scribble this happened on Nov 2nd (white lady and african dude) about 10:00 am he had to go to another pharmacy and they filled it without a problem.I know your location but don’t assume treat my son or anyone else like they are trash dopefiends just because they need pain meds after surgery.!You made him suffer longer than he had to.

Chris G

2021-05

ZERO STARS. Unprofessional. I am on hold for 14mins waiting to speak to someone in pharmacy. Once pharmacy picked up, I spoke to them and they immediately put me back on hold and they never picked up the phone again. I wasn't rude so I didn't expect this to happen. Never going to this store again. 0 stars if I could. MANAGEMENT needs to update the team's customer service skills.

Venero Ramos

2023-10

There was a female employee her name tag said Sabrina, I asked her a question and under her breath she said she isn't there to help gay senior citizens, I mean how crazy is that!!

Nathaniel Davis

2017-05

Pharmacy is extremely slow but the staff is really friendly. They always seem to have what I want. Just need more help in the pharmacy

Dr. Arletha Lands

2023-05

Cvs is a caring place to shop. I will refer more people if they like good customer service

Luke Cheseldine

2022-05

Went for a PCR test. Sat in line for an hour past my appointment time waiting to get the test. They are understaffed and slow. Don’t get your test here!

Young Age

2022-05

The customer service is terrible there... Very unprofessional and they are slow. Very bad management and it seems like all the employees are either sad or had a bad day because they always have attitude

Bhawani

2019-05

There is pharmacy, photo and MoneyGram inside. They have decent selection.The parking lot and street is not clean.

Melanie Chavez Chun

2022-05

This is the second time the security has asked me if I want head im literally a minor, this is so disgusting I could even buy what I wanted because I felt so uncomfortable!

Lee Warden

2021-05

I appreciate this place for helping ME EXTEND MY LIFE & supplying my medication

Eileen t (Eileen Dervisevic)

2018-05

Terrible pharmacy staffing and wait times!

cali vids

2020-05

I feel like sum of them r stuck up

Heidi Speaker

2015-05

This place is closed. It doesn't exist. It is just a McDonald's

Rochean Eastland

2020-05

Pharmacy never open on Sundays

kwame stamp

2018-05

Brings more options to the neighborhood.