Vons Pharmacy

Not My Real Name

2020-05

Horrible experience!!! They couldn't figure out how to use Cal-Viva insurance and left me without very important medicine for nine days. They just kept sending me out on fool's errands just to get rid of me. It was always that they needed this paperwork or that ID card or I needed to call my insurance company. The truth is they just didn't know how to use their own insurance system. CVS had no problem running my Cal-Viva insurance. It took them less than five minutes to get approval for me. Vons also never answers their phones or returns voice mails. One day I called 32 times and never once spoke to a human. The rep from Cal-Viva also called six times and never got through. The truth is that Vons is a food store and they treat their pharmacy as an afterthought. Avoid at all costs!

Brandi Hale

2020-05

While standing in line to pick up my prescription, a woman called in to see if she could pick up her prescription, the rude lady that was working there laughed and told the customer that it's to early to pick it up, the customer must have asked specifically for her gabapentin because the employee made such a scene that everyone within earshot could hear the employee yell at the customer that she was going to have to deal with it, as it couldn't be picked up yet. The phone interaction was awful, but the loud conversation between the employee and the pharmacist that happened after the phone interaction was next level rude. The two of them were making fun of the customer, and mentioned her diagnosis several times as well as a made fun of some of her prescriptions. These people are less then professional and should not be working with the public.

sheryl heflin

2022-05

I have been going to vons for years and I have to say there have been many times I tell myself go some else. Thelma is great b and so is the one pharmacist but the rest are very rude and flat will ignore you.i waited in line for a good 10 minutes just watching her as she acted like she was busy finially I said can I drop this off then she comes to the counter fills out the prescription and ok il ask the pharmacist if he can fill it...b.... I've had the same scrip for years.she never smiles andd looks like she needs to retire she definitely doesnt need to b in the hospitality business.

Darla Dean

2020-05

I truly love everyone that works here! They work so hard, something some people tend to take for granted. Remember: You get back what you give out in this world and I know that they appreciate a smile every now and then💗 I wouldn’t go anywhere else, no matter what the wait may be.

Shaughnassy Bradley

2019-05

Called in medication 3 days in advance. Did not fill even when i came in im person. Ended up going 4 or 5 days withput my anxiety and depression medication. Incompetent workers. Can't even work the computer. Don't bother going here.

Barry Gibson Jr.

2019-05

Terrible first time experience all the way around. Will not come here again. They asked I wait an hour, then asked I wait another hour, and another. The prescription was called in the the doctor over 7 hours ago. Do yourself a favor don't come here.

Peggy Paramo (LiLBird)

2023-05

Love it Bruce loves it my dog gets spoiled here too by the butcher and the deli people

Jonathan “Waxer” Huston

2016-05

The pharmacy is the worst. Not sure who the asian lady is with short hair and mean disposition, but she is the reason why I and a few others I know refuse to go there.

Z K

2020-05

thelma!!! is amazing! Deal with her! Always gets stuff done never had the run around with her!

james thornton

2019-05

Soooo slooooo 5 people working and have been in line for 20 minutes

Elizabeth Lecat

2022-05

Great pharmacy; GREAT STAFF!

mia Brown

2018-05

Friendly service thankyou

Bryan Huggins

2019-05

Great team.