4.5 (129)
11056 Rosecrans Ave, Norwalk, CA 90650
(562) 864-0912
stores.truevalue.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Wk fun
2024-05
I recently was thinking about my favorite experiences with my dad growing up, and I remembered this local hardware store that my dad would take me to when he was doing home repairs or building something. I now live in a different state and wondered if it was still there. It's been 40 years, and I am shocked and thrilled to find out that a place that helped shape my future and built so many memories still exists. Thanks for some of the best memories.
Silvestre Gutierrez
2024-01
Lady that helps us out, to me and my wife, she was pretty helpful, but the cahier she was really mean and maybe to only me .I asked my wife a question and she had the audacity of answer to me. See make me feel like an ignorant infront of my wife I am a AC contractor and I have been doing my job for the past 25 years I think I know my stuff but of course I couldn't say anything she seemed more worried about the part that bought, that anything POOR COSTUMER SERVICE FROM THE CASHIER.
Greg Haycock
2024-02
This place is so good to find some of the odd unusual items you need, even the guy from Home Depot recommended this place to me. The staff is always friendly and nice and always ready to help.
Andy Chavez
2024-01
I love going there to purchase all hardware because they seem to have everything I need that I can't find anywhere else. I will continue to provide them with my business since Joel is great with customer service.
Mar Par
2024-02
Great friendly stuff. Pricess are a bit higher than the orange giant. In some items.
AA Medrano
2023-12
Great fast service love there customer service
Lee Mireles
2023-05
I was given courteous and professional assistance here. I came in looking for a specific screw. They quickly helped me find what I needed that I hadn’t been able to find elsewhere. Thanks everyone!
Stanley Bingham
2023-05
Unlike the Home Depot and Lowes of the world it's the one place that I can go and feel like the young kid I was going to the Hardware Store with my mom in the 70's and the people are just as friendly and helpful here as they were back then, love shopping here. 😊
Pat Anderson
2021-05
This is the best hardware store in the whole area. They are always focused on customer service. Everyone is very helpful and for a small or mid-sized store their selection is surprisingly complete. The lady who works there is a expert at fasteners, either Metric or SAE. I highly recommend this store. So much better than the big box stores! Good parking and a rear entrance around the back and the on street parking on Rosecrans is safe and easy.
daryl howard
2022-05
The lady at the front, very smart. Extremely helpful! They always seem to know their inventory. Great staff. Prices good. They carry some items home depot and lowes don't have.
Byron Rosa
2021-05
The go to spot for tools! Their website is super helpful to navigate the products but the staff at this location is the epitome of customer service. I was lost inside the store for about 5 second before a worker came up to me and asked if he could help. I was looking for a specific item and he took me to the isle and found it easily. Quick transaction and super friendly service. Also knowledgeable regarding soldering equipment in case you were interested in what I was looking for and pellets used a litter for the cats. Nothing like cats and soldering equipment to sooth the soul lol
Hans D.
2021-05
Yesterday y went to Home Depot to try to find some parts to connect my washer, they couldn't help me o they were so lazy and never helped me.I went to TRUE VALUE today in the morning and they solved my problem in 5 min. Thanks guys you are amazing and customer service is the best...
carlos martinez
2021-05
Terrible do not purchase here, this is what happens when you try to shop and support small businesses. Purchase a dolly which is considered a tool apperantly and those are non refundable. I would have found it extremely helpful if the employee would have mentioned that prior to the sale. The owner was extremely rude and disrespectful along with younger people working there.
Claudio De La Garza
2023-07
Really great place, knowledgeable, friendly. Hard to find items available.
Rick Rojas
2023-05
Best hardware store usually carries the hard to find hardware people know their stuff customer service is excellent one of the last true American hardware stores left
helloimclaudio
2021-05
There’s an elderly woman who works here that is very rude, whole time while ringing me up she’s busy talking to some other lady that just walked in, too busy to notice that I’m trying to hand her a $20 bill, when she finally sees it she sais oh wow usually people pay with their card and acts bothered by it. On top of that, prices are more expensive than Home Depot and customer service is worse, I wanted to support small business but I won’t come back.
Turtle S
2021-05
Great lil dive-in hardware shop. Went all around town looking for a place that made copies of car keys and was lucky to find TRUE VALUE HARDWARE. Great customer service and cool place to find stuff that you really can't find anywhere else! Thanks again TRUE VALUE.
Jay Risner
2023-05
One of my favorite hardware stores. Personnel very helpful and knowledgeable
Focken Focker
2018-05
This place is great! if you have questions on a project they'll go out of their way to give you instructions on how to do it, they're very attentive! great service!!
Buick Mackane
2014-05
I went in for some hard to find metric bolts. I was helped immediately upon entering the store and the clerk helped me find the bolts I needed. A much better experience than what you get at the big stores.
Gill Mays
2023-05
They fixed my sliding screen door, looks good reasonable price
Alyssa Stafford
2023-05
Great service. Use them for my place of business.
Jess Paxton
2018-05
Joel and team have almost everything you will need, and they have the knowledge and experience to tell you how to fix darned near everything. Never disappointed with them.
Live Fire Qüe
2019-05
Joel is extremely knowledgeable and can help you tackle any home project or repair, great prices and can always get what you need if they don’t have it
Edward Valdivia
2021-05
This is my go to place when it come to plumbing or other essentials.Always get great service here.
benjamin granda
2018-05
GREAT CUSTOMER SERVICE!!!!! Took his time and tested my circuit breaker so i wouldnt spend my money in vain where the big store would have sold it to me irregardless.
Shane Dyer
2018-05
Great customer care. Prices a little more but they have items other's don't
Fernando chavez
2017-05
they are pricey just go down to the home depot which is down the street for a good mile and a half much better prices, i only went to get my screens repaired
john williams
2022-05
True Value will not take a $15 flipper back because it was wet the woman was very rude so I ate the money
Charlene Ocampo
2021-05
I LOVE IT! I LOVE IT! Everyone Is SOOO Helpful And Kind. And Let Me Say....The Women There KNOW THEIR STUFF!
| Monday | 8 AM-6 PM |
|---|---|
| Tuesday | 8 AM-6 PM |
| Wednesday | 8 AM-6 PM |
| Thursday | 8 AM-6 PM |
| Friday | 8 AM-6 PM |
| Saturday | 9 AM-6 PM |
| Sunday | 10 AM-4 PM |
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