4.7 (1643)
901 Ames Ave, Milpitas, CA 95035
(408) 262-2133
hssv.org
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Geoffrey Haro
2024-03
I just adopted my little guy on Sunday, February 18th! I was not expecting to meet him, but after some encouragement from the helpful staff who thought he would be perfect for me to meet, I agreed to meet him! He was formally known as “Sizzle” at the HSSV, but I renamed him Charlie. It’s been 5 days now, and I’m just so happy with him. Waking up to him is such a joy. Within the last few days, we’ve gone on lots of walks, had a vet check-up, had lots of play time, and plan to have a visit to the groomers. He’s this bundle of energy that loves his toys! I just wanted to take a moment to say thank you. Thank you so much for providing me with my happy fur baby. My family and I love him so much! He has brought so much happiness to our home, and I’d like to think it’s the same for him too as we experienced his “zoomies” here!! Thank you Margaret for our meet & greet, and thank you Denise for helping process the adoption forms and answering any questions I had. Thank you to the staff who helped encourage me to meet him as well. Everyone was so patient and helpful. I’m truly so grateful! I have attached some updated photos here of our time together so far! Thank you!!!!
Lizzie Damian McLaughlin
2024-03
My husband and I adopted our first baby together on Thursday, Feb 16th 2024. Her name was sweet dee, she's so sweet so lovely she's loves her brother too, thank you! You guys are the best! We appreciate all you guys do there. Taking good care of those animals.
Jessica Vanlone
2024-01
Such nice people work there. Very clean. All the animals are attended to. They have extra support for after adoption. You can come and get food if you need it. Puppy training.We found our furever baby there he was spayed, microchipped, registered, first vaccinations, dewormed. We adopted a puppy named Stanley. Filled our families heart after the passing of our previous doggie.Since then our Stanley dog finished all his shots even his lepto. We do the 30mile dog walk for St JUDES children's hospital. We walk 1-2 miles or more a day. He is living his best life. Shout out to Milpitas animal shelter!
Joseph La Rosa
2023-06
We adopted our beautiful dog here. If your going to get a dog/cat/bunny, please adopt it. They give you so much in return for your adoption fees as well. Our dog came with puppy training, which that in itself is worth it.
Kent Burke
2024-01
What a great place to find a family pet. We adopted our first puppy from here today and all of the staff took great care of us. We were able to walk in and see what puppies they had available (didn’t have an appointment, so I’m glad it wasn’t busy at the time). We checked their website in advance but once we found a puppy we liked online, it seemed like they were listed as adopted afterwards. So we just decided to go have a look in person. We visited with 3 different puppies, and left with an adorable new family member. They even have a small pet store there, which came in handy because we didn’t think we’d leave with our puppy the same day (so we needed some basic supplies). If you’re looking to adopt a new pet then definitely consider going here.
Grace Lee
2024-02
A very clean and friendly shelter environment, with proper partitions and living supplies for cats/kittens, dogs/puppies and pocket pets (eg rabbit). It allows potential adopters to interact with animals with high flexibility and get to know them better. They have a well-established foster program and systematic management for these rescued animals. It is highly recommended for individuals with adoption or rescue needs to come here. It's definitely worth a visit if you are in the bay area.
Gina Gonzales
2024-03
It is a very nice facility!I like the “rooms” each animal has! They are SO MUCH NICER than the standard cages most places have.The wait seemed extra long this time, over an hour if I wanted to go into one of the personal rooms to meet one on one with a dog. Not sure if they were short staffed (on 2-18-24)?Would DEFINITELY recommend this location! Too bad all animal shelters aren’t this nice!
janet oates
2023-09
They took the time we needed to find a puppy that would be best for our familyWe are in love with Bella, she is always making us laugh with her sillyness. She is up for anything, a car ride, toy play, anything to do with water 💦 it was a slow start be she is ours now and she is happy about that.Thank you for your help and patience and guidance. It will be forever appreciated.
Sabina Grover
2024-03
It is literally a 5-star facility for animals is every respect. The infrastructure is par excellence and so is the staff and their services. I found a stray cat and brought him in when we couldn't find his owner. I worried about his well being and stopped by a few days later to check on him after he was neutered and put up for adoption. I was beyond impressed. The cat was visibly content in their care. His enclosure had everything he possibly needed and more, including large windows for natural light so he could look outside, cat tree, cat toys, etc. The volunteers I talked to genuinely cared. My mind is blown.
V33J S
2024-01
Absolutely amazingly caring staff! Lucky enough to be in the area for their spay/neuter program. I have also been there for their euthanasia service which in my emotional state at the time having to let go, they made me feel better because of how they treat people and their family (pets). Definitely recommended overall. Check them out.
Ana Guerreiro
2023-12
It has a great space for the animals and the people are fantastic!We adopted 2 cats, a female with 3 months and a male with 3 years, and they are the sweetest things.
Lin Zhu
2022-05
Adopted my first rabbit here a few months ago. The shelter is very clean, and they have big pens for rabbits instead of cages, so very nice. The people who work/volunteer here are friendly and helpful. The adoption process was easy. It was unfortunate hat three days after I adopted my rabbit, he got liver lobe torsion (I’m still not sure whether it’s it)that the vet I took him to said he was unlikely to survive. I was so overwhelmed because I had zero experience of taking care of rabbits at that time. The rabbit volunteer at the shelter followed up with me and offered to help when she knew the situation. She also provided information of the background of my rabbit (although limited because my rabbit was found by a good Samaritan at a park) to help the diagnosis and treatment. Fortunately my rabbit finally survived and he is very healthy and happy now. I hoped that they had vets that I can bring my rabbit to for a second opinion and hopefully cost a little less but unfortunately they don’t (probably because it’s rabbit?), so I had to stick with the only vet I could find available at that time, and I spent a few thousands in that month. So I would suggest anyone to have pet insurance ready before the adoption if you can afford it, also the condition is not related to the shelter, my rabbit was fine before I adopted him, it’s just that anything can happen so you’re better off with an insurance.
phillip kyriakakis
2023-05
How can you not love this place. So many cute animals. And today I got a new addition to my family. Big discount for older cats too 🐈😹.They have dogs, cats, and rabbits! I wish i could adopt them all!!!The staff there are very nice and professional. We thought the adoption would take a while, but it was about an hour, including waiting in line.What a deal, for a $75 fee, i got a cat, fully vaccinated, dental cleaned and chipped. And a sweet one! This is the place to adopt, look here first!I decided to add pics of the rabbits only because you all know about the cats and dogs.
YaFang Tao
2023-05
Came here for the first time. Nice building with kind staffs. Saw many lovely animals. Will come visit next time. 👍👍👍
Prashant Batra
2021-05
We just picked our little puppy and the whole experience has been absolutely wonderful! Great staff and delightful experience, as we bring a little girl into our family.
Michael Ganton
2024-05
Staff was very knowledgeable and professional. Acted in a manor that trans-ribed they care about you and your pet.
Garcia R (ARea)
2021-05
We were lucky enough to find Raazi through PetFinder. After some inquiry and meeting her, it was a match! She is perfect in every way. We are excited to see her and our other pups start to play and bond. Welcome to your forever home sweet girl! ❤😍
JT Talamantez
2024-04
This place is amazing! The people working here make's all the difference. Love you all! <3
Steven Cheng
2022-05
Two stray cats wondered into our backyard and the wife just can’t resist the temptation of feeding them! But we are worry they will produce kittens so we found this service for community cats.You need to make appointment before you can drop off the cat. And entrance from the “cat” door.They will deworm, vaccinate, de-fleas, spay and chip the cat for free if you are the resident of Santa Clara county! There will be a $50 charge if you from outside of the county!The people work there are very friendly, knowledgeable and well trained! And they do show the love to animals !We will pick up this cat this afternoon and try to enjoy this new backyard visitor!
Standing Bear
2024-01
My fiancee was just trying to get our cats checked, when this employee named Katie was rude and spoke to everyone there like were children. By the sound of it, she manipulated the line and how many people could get seen. So in short that caused my fiancee to not only waste gas going there, but wasting her time because she wasn't able to get our cats seen even though she was there at the right time! Whoever this Katie is, you owe my fiancee and everyone there an apology and I hope your supervisor finds out about this and disciplines you!!!
Allison L.
2023-11
I love this shelter a lot compared so some others that I visited. Volunteers and employees are friendly! They offer some discounts to adoption fees which are great as well. The dogs, cats, rabbits, guinea pigs are adorable!
Rosa Leon
2024-03
Personal is very helpful and nice. They always help us with a smile and patient with my language skills as English is my second language.
christina lanier
2023-06
Adopted my baby from here. They were so kind and let me adopt her 20 minutes before they closed. I love this place and the way they care for their animals.
Skye Monet
2023-05
I adopted my best friend from here and she’s almost two now. They made the experience so wonderful and I highly recommend this place for your little fur baby
C 408
2024-03
I love the humane society for all the help they have given me with providing food for my fur babies. Also the staff is really friendly I have nothing negative to say but thank you !
Tom Munson
2022-05
I recommend making an appointment. It made the process of kitten adoption easier and less stressful. I only visited the kitten/ cat side but it was very clean and the cats seemed happy and playful. I have had my fur babies (2 of them- Tia and Spencer) for about eight months now and they have both remained happy and healthy.
Yoon Yee Ren
2024-04
They provided incredible space for animals. Definitely go there to support them!
Paul Johnson
2024-04
Doesn’t serve Milpitas even though it is in Milpitas have to go to San Jose. Even for appointments very not helpful with anything either had to wait while they were on the phone and just got redirected.
Bill Wolfenbarger
2023-12
I so appreciate this wonderful organization. We rescued a small white kitten that was dumped in our neighborhood. Had an appointment to get her fixed. Ended up getting out and got pregs. Had 6 kittens. Able to rehome 2. Now the amazing part. Saw that the Humane Society of Silicon Valley was providing a mobile spay and neuter service. Took 5 cats in at 7am, picked them up at 3pm. Fixed, flea treatment, nails clipped and a tracking chip. Okay, sit down. FREE. FREE. FREE. FREE. FREE. We made a very small donation. And none of them had to be put down. Yay!!
Liza Russ
2024-04
Very beautiful clean facility. Pets look so happy here 😀 ... very nice store inside too!Got my baby here today, pure joy! Thank you so so so much! 😍
| Monday | 11 AM-5 PM |
|---|---|
| Tuesday | 11 AM-5 PM |
| Wednesday | 11 AM-5 PM |
| Thursday | 12-7 PM |
| Friday | 11 AM-5 PM |
| Saturday | 10 AM-5 PM |
| Sunday | 10 AM-5 PM |
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