Lucky

Darrell Stanaford

2024-04

Our main grocery store with high quality vegetables, meat and fish and bread baked at the store. Clean and well-organized, with a large selection of almost everything, including wine. Very friendly and helpful staff that have become pleasantly familiar to visit. Generally decent prices - taking advantage of the sales makes a big difference.

David K. Basta

2024-03

I’ve been shopping here for quite some time and the high prices blow my mind. If the cashiers were friendly with a “good morning” acknowledgement I would at least feel welcomed. There is one tall cashier who never acknowledges me although he will to the customers ahead of me. In closing I must say the egg prices are beyond ridiculous!, I just bought a dozen “large” eggs for $5.29 and when I checked the size with Walmart they weren’t even considered a medium.

Patricia

2024-03

I've been coming to this store for the last 10 years because I live in Marina, and I mainly come in for things that I didn't get when I do the bulk of my grocery shopping elsewhere. Their employees are not welcoming but a specific employee named Maria ( cashier and Self-checkout warden) is just plain rude. She should not have a customer service job. I have kept to myself about the other times she just plainly ignores the blinking light of the self- checkout because she is chit-chatting with someone or just trying to make herself look busy. Letting someone else go ahead of me in self checkout after I had been waiting, was the last straw and the reason I decided to leave a review. If you're going to be selective about who you are nice to- get another job or get the gist of your position and do your job properly.

Timothy Priddy

2024-03

I tried Grocery Outlet🎶 Bargain Market, Costco then Walmart before finding Ground Mustard at Lucky!Their spices aisle is most complete.

Oscar Ordonez

2024-02

I have had to go twice before work and both times the store was not open as advertised. MON, 22 JAN it opened at 6:10 AM, TUE, 23 JAN, I waited until 6:10 AM and finally left because it wasn't open. Not good business.

Ricardo Mendoza

2024-03

Change your hours online and the hours posted at the door if your not gonna honor the midnight closing time at 11:30pm, cause you are too busy on your cellphone.

Thomas Del Grosso

2022-05

Self checkout systems are past inadequate. 2 wouldnt ring up ice and 2 red bulls.Nobody comes to help with the machine. It really is self checkout.Now waiting in an open human checker line... But where is the checker? Not here.3 open human lanes. But only 1 has a human behind the counter.To be frank, im surprised this Lucky has managed to hold on for this long. You should be an Albertsons.

Debbie Hill

2023-08

There are only a few friendly employees at Luckys. Many of them are rude and shouldn’t be working with customers. I went to the service to cash in some winnings for my lotto tickets. I asked a male employee who works the desk. He said someone out there. I saw employees working the register. I asked him who ? Could he get a service desk person. He ignored me and was on his cell phone. Finally a woman came over and cashed me out. But she gave me a replay for a mega winning. I told her I didn’t want a replay and she said that’s the way the machine works. I told her no only fantasy 5’s give replays. Any other lotto ticket winning you get cash. She continued to argue with me so I demanded my cash. She got mad and told me I was rude. I told her I’m not rude I just want me cash. And she said yes you are. If she’s working the lotto service desk she should know there are no replays only for fantasy 5’s. I’m calling customer service and reporting this Luckys.

Justen Harper

2023-05

It's kinda expensive, and I swear that I've had more issues buying expired food here than across the street at Bargain Market. But it's open early and the workers are usually pretty nice. It's at least always clean & usually the line is nonexistent or short, which is super convenient - also parking is always easy. Haven't tried the deli yet, with both Marina Bagels and Coffee Mia right next door.

Cesar Pedraza

2024-02

It’s on the pricier side and the the cashiers bad stare doesn’t make the store very welcoming

B Brown

2023-05

Lucky's needs more then one handicap scooter. At times I walk in can't find a extra scooter and I have to walk back out in pain and go to the other Lucky's in Seaside. at least they have two brand-new handy scooters. At least threre's always one available

Jayden Vaughn

2023-05

I went to the Deli & was assisted by Mike. He had really great communication, & took the time to explain their specials along with different prices; very helpful. Thank you so much!Also, I was assisted by Erika, Addy, Stephanie, & Adrianna (on several different occasions). They were each very nice, helpful & discussed the different specials they were having, as well as the different prices. Thank you Erika, Addy, Stephanie & Adrianna for providing a wonderful shopping experience! I'm very grateful!The staff are very nice and helpful!! Also I've been assisted by Jesus, Maria, Ed, Kathryn, & Karen (Cashiers). They are all very nice, helpful, provided great assistance & communication! Thanks so much for all of their hard work and dedication! I really appreciate your great customer service!--Andrea

Lee Holbrook

2022-05

I've given up shopping here. The frozen items most of the time show signs that they melted at some point. There are almost never hand baskets available by the door. Inventory is lacking and things are consistently out of stock (same items are consistently in stock at other stores so its not a supply issue). No bags at self checkout the last two times I've been there.

Shannon Lewis

2022-05

First time coming here, I used the self checkout as the regular ones were full. The employee who was at the self checkout desk was super rude, she scolded me for not putting my items on the surface after scanning them. I brought my own bags and was trying to keep my food items from touching the dirty surface, then I hit skip bagging, as I was using my own bag. The employee came over and took the bag out of my hand and started accusing me of not scanning items in my bag!!!

Angel Chioino

2021-05

The night crew there is definitely has no customer service skills no body said hello three workers talking about personal business and do not even greet the guest the only one that should get a promotion is a young man by the name of Ben, that is the sweetest most helpful person there. If it wasn't, for him your company would be one of the worst places to shop at. Even the manager or the top clerk at night needs a customer service class she does not smile or even look like she cares only maybe getting her paycheck, since she stands at the customer service desk with not acknowledging you and not saying she will be right with you. Probably going to have to drive to Safeway because there a huge difference in customer service they at least look happy and say hello

Rachel Rede

2021-05

Love Luckys! My favorite local grocery store! There produce is always up to par, the prices are decent and they always carry items that you wouldn't normally find at just any old grocery store. The store overall is very clean and well kept. The staff is always friendly and helpful as well.

Esther Garcia

2023-07

I like it here but there is a big boy selling chocolates for $5 they coming from Sacramento and they also go to seaside and scam everyone who believes them. Just a heads up.

Ray Rede

2021-05

I always love shopping here. They have many food items that you can't find in a contemporary grocery store. The staff is friendly and helpful and the produce section is always immaculate! I think its the best in town! Their prices are affordable as well.

E R

2021-05

Something is seriously off with the morning staff. The overall morale must not be great. Their unhappiness is shown through how they interact with each other and customers. I understand working at a grocery store isn't great, but try and have a better attitude.

jane s.

2021-05

Have nothing bad to say about this store. Checkers & customer service always helpful. Bakery very accommodating when i need loaves of LaBrea Bakery Honey Sunflower bread baked. Good produce sales. If there's a stock person working in the aisles & I have a question, they will go out of their way to help. Only ding is deli chicken which is often overcooked, hard, tasteless. They can't compete with Safeway chicken tenders or wings. Otherwise great store with plenty of parking. MUCH better than Salinas store which is dated & small.

Homunculus Habiki

2020-05

The staff is very nice. That’s the extent of my praise for this store. They rarely have basic items in stock, prices seem to be set randomly(why is a small pack of Pocky $4 here when it’s $2 literally anywhere else?), they’ll suddenly stop carrying specific items(where ya at, Pesto veggie dogs!?). And most egregiously, as of this review-September 27th- they don’t even have the Halloween cereals in stock, despite having Halloween decorations out!

Christina O'Neall

2022-05

Higher prices than anywhere else in the area. Their self checkouts are totally unmanned, so if you have a problem you'll be waiting an eternity while the employees ignore you. The back of the store stinks strongly like fish. It's enough to make you gag.

Tray

2017-05

Decent store at all times. Keeps stocked, good cuts of meat, nice produce. Bakery is pretty nice but a bit pricey. Majority of the staff is great. Love Anne! But avoid cranky Karl. He is really unfriendly bordering on rude at all times. Even a friendly Hello Karl is met with a cutting retort.

Adam Helm

2020-05

Hard to find anything in this store as the items are not always paired with similar items. Got a banana cream pie here once and it tasted like chemicals and had to throw the whole thing out. Tried again thinking it was just that one and it happened again. The stickers are super friendly but the cashiers are smug rude and definitely show that they hate their jobs. Prices are very high here which is why we only go to get specific items that the other local store does not carry. Long waits as there is usually only one cashier and the self check line typically has broken machines so does not run effectively. Not large meat choices and does not always look that fresh

Mark Perez

2023-05

The store is very clean and well stocked. The only problem is , they put sale prices in front off the wrong items. This has been an ongoing problem at this store.

Andrew Cruz

2017-05

This location is pretty convenient. Some of the inside feels a little dated, but overall it's a nice grocery store. They seem to always have decent sales on their products. Plenty of parking and its well lit, so safety doesn't seem to be an issue. I'd recommend this location.

Craig C

2021-05

I split my weekly grocery shopping between this Lucky, the Marina Grocery Outlet, and less frequently the Safeway in Del Rey Oaks and Costco. The Marina Lucky is not necessarily GREAT, but it's not TERRIBLE either. Middle of the road, I guess. I like it better than the local Walmart, for sure. The Marina Lucky was built in the 80's, and it's smaller than more modern supermarkets (a lot smaller than the Lucky in Sand City, for example).You need to be mindful of expiration dates when shopping here. Sometimes I've found non-refrigerated items a few months past their 'use by' date, but that's not often not a huge deal. It doesn't mean the item has gone bad, but the quality/texture/freshness might have degraded some. However, if I find things like cold cuts that are even a few days past their date, I alert the staff about it so people don't get sick.If you see a great deal advertised for something in the meat department, don't wait until the last few days of the sale. Chances are they will run out before the sale is over, and getting a rain check isn't always possible.The staff is hit-or-miss in terms of friendliness, but I've never encountered anyone that was outright rude. Heck, if I had to work in a public place during a pandemic, I might not be Mr. Sunshine all the time either, so I'm cutting all grocery workers EVERYWHERE some slack during the stressful times we've endured.This Lucky was recently renovated, with updated flooring replacing worn-out scruffy vinyl. All the outdated and grungy freezer, meat and dairy storage was replaced with clean locker-style storage with glass doors that don't fog up. I imagine their energy bill went way down after that, and the food is definitely kept colder now. I use a copper hook on my keychain (bought at the Grocery Outlet) so I don't have to touch the locker handles with my hands, but recent research seems to indicate that's probably overkill on my part. Earlier in the pandemic this Lucky store didn't seem to take as many precautions as other places, but now they have separate nicely-marked sections for sanitized carts, and returned, un-sanitized ones. That was long overdue.EDIT: I forgot to mention that every time I go there are at most only 2 checkout lines running. While that might be due to Lucky wanting to reduce covid exposure for their staff, what about the long lines with people waiting? Everyone in the line ends up breathing the air of the people in front of them eventually, as you slowly advance forward. I try to use the self-checkout but some of the machines are twitchy and staff has to come over to clear the error out. The last time I went there 3 people (including myself) in the self-checkout simultaneously needed help. Because of the shortage of open checkout lines I'm knocking my review down from 4 stars previously, to 3 stars.

Tim Doreck

2019-05

My least favorite place to shop for groceries. Used only when I need something and it can't wait until I get to my favorite place to shop for groceries..Considering that we are in the salad bowel of the US and produce markets are almost on every corner in and around Monterey.. produced is not overpriced but simply OUT OF LINE . Staff is very nice and very helpful and for me that is never an issue.

Katie Foor

2021-05

Friendly, helpful staff. Able to quickly get in, pay & leave without hassle. If you want to avoid waiting lines during busier hours, check out the self-checkout: no customers ahead of you ever!

Nancy Taylor

2023-05

Nice selection of overall but prices seemed exceptionally higher than Walmart. Courteous workers and clean store.