CVS

Bethany Rhoads

2023-11

The pharmacist is the meanest, weirdest little psycho I’ve ever encountered. Multiple occasions over the last couple years she’s just mean and aggressive. Today takes the cake though, my doctor called in a script for Paxlovid and she tells me I can’t come pick it up, I have to send someone else because I have covid and she doesn’t want to be exposed…from behind my mask…and the plexiglass barriers they have up and behind her little counter she hides behind until she comes out to yell at someone. Well. I have no one to pick up my medications so I wore my mask and with very clean hands I walked in and asked for my “sister’s” prescriptions. I paid and left. Imagine having the audacity to use a person’s medical diagnosis to deny them access to the medication prescribed for said medical condition. That opens the door to “oh you can’t pick up your anti-psychotics because your diagnosis of schizophrenia makes you dangerous”…letter to corporate already written. As of today, transferring all of my prescriptions to another pharmacy so as not to deal with this weird little lunatic anymore. My condolences to her staff.

Linda S.

2023-10

The good: they call to let you know its time for vaccinations, etc.The bad: They called to let me know my flu shot was not stored properly and to come back in for another one. I don't know if it was their fault or sent to them that way? Also, after I had my co-vid vaccine, I asked for a receipt of some kind for my records and I had to stand in another line after I already waited 1/2 hour for my injection.

Alexander Shields

2023-05

This location is chronically under-staffed and under-stocked.I am glad the pharmacy employees get a lunch break. I just wish there was enough coverage so they didn't have to close the pharmacy. It would be really nice if I could pick up my prescription when I was on my lunch. It would also be nice to be able to come in before work but the pharmacy does not open until 9:00. Finally there is a good possibility the pharmacy will tell you they don't have your prescription because of how the tech spelled your name in their system, I understand that typos happen but I wish they would confirm the spelling of names before they try to send you away.

Adrienne Nicholson

2022-05

The pharmacy at this CVS is disorganized and filthy. We went to pick up a prescription for our disabled daughter. After waiting in a line of 20 people, we were told the medication wouldn't be ready until Monday. Today is Friday. We drove two hours to help her retrieve this prescription because she absolutely needed it. After loudly showing our thoughts on their disorganization they " found" her additional pills to complete the order. I highly recommend using the CVS pharmacy in the Target Store. Such an incredible difference

Stacey M

2023-05

This pharmacy has gone wayyyy downhill since I started with them in 2009. In the last few months it’s gotten extremely bad. The pharmacist is rude when and if he picks up the phone. Twice today I was on hold for 15 minutes only to be transferred to the Doctors line. I know from past experiences that leaving a message as a customer is useless.I finally had to call the front of the store to be transferred to the pharmacist who finally took my prescription request. Very very short on staff. Is the pharmacy getting so bad no one wants to work there? I’m now going to transfer to Walmart where I get noticed and helped right away when I go pick up my Mom’s prescriptions. They even know my name where CVS seems to have forgotten.

Lorin T

2023-05

On my break from work I went in to pick up my father’s prescription that was called in the previous day. I was told I’d have to wait 20 mins because it’s workmen’s comp and they need to call someone first. My father hasn’t worked in 20 years, this is not workman’s comp. She tells me “okay, then it’ll be ready in 20 mins”.. not having the time to wait I return an hour later on my lunch to be told it would be another 20 mins because the “computer didn’t put it in the queue”. I don’t have another 20 mins to wait as my lunch is only 30. She couldn’t care less and kept repeating “well as I said it will be 20 mins”. The pharmacist can hear what’s going on and has it ready in 2 mins for me. Awesome! But then I hear a rattle in the bag. While my father used to take pills the doctors switched him to liquid injections and that’s what I was trying to pick up. It was only then I was told they did not have it and wouldn’t have it ready until 3 o’clock. He needed it at 11:30!!! Never returning!! I’m a single mom of 2, taking care of a sick parent while working full time. I don’t need people playing games, most importantly with my fathers health!! Side note and more of a pet peev - the whole time I’m there the girl behind the counter would shout “I’ll be with you next” when she started helping someone. Like “yes, we all know how lines work. Please stop”

Jayden Vaughn

2023-05

I went to the store, as a walk-in appointment to receive my Covid-19 vaccine. I received the vaccine, & everything was great! Then I misplaced my white card. Samantha went above and beyond to retrieve my information, contacted me as she said she would. Thank you so much Samantha! You are truly a lifesaver!Also, on several occasions, I was greeted & assisted by Christina and David. They are both very polite, have great communication and feedback, extremely helpful, as well as friendly. Thanks so much for your time and help!! Also, the store is very clean & organized. Cynthia is also very nice & helpful!!--Andrea

Kristin

2022-05

There's something desperately wrong with this pharmacy and many of the pharmacists they hire. I was told by the main pharmacist, Gince, that I could go somewhere else to get my prescriptions filled and hung up on me. This, after a week of trying to get a prescription filled via walk in and phone calls. They don't answer. I only got through b/c I pressed the option for physicians.So, after 15+ years, I'll be taking my business to Kelly at WalMart, where I've always had great interactions, customer service, and they know me - this for occasionally picking up my mother's prescriptions over the years. (She's a former CVS pharmacy customer). It's also where I've had to go for my booster shot and testing b/c CVS on Reservation doesn't seem to be able to get it together to provide those services. Sadly (or deservedly for some of the pharmacy staff), I imagine we'll see them close down along with the other CVS closures.The 2nd star is for service I've received when they had consistently good pharmacy staff (@2006-2015).

Teresa DiazTufono

2022-05

I can’t believe after all this time that I have been giving CVS my business today the young tall brown haired lady in ponytails was disrespectful! I was trying to give her my information but because my husband started to talk first she just addressed him! I was offended because as I tried giving her my birth date she ignored me and waited for my husband to say it! I don’t appreciate being ignored when it was my information that I was trying to give her for my prescription! I have never had anyone from CVS treat me in this manner! Bad customer service from her! The other people always treat me with respect!

Monjiro

2023-05

Sales associates are friendly, helpful & professional. The manager has on several occassions, gone out if his way to help me out.Unfortunately, the same cant be said for the pharmacy dept. Rude & obnoxious. Their attitude make it obvious they care nothing for the customer. Worst service ever! I have never had a decent experience.

Robert Florang

2023-05

My dentist called in a script for toothpaste. It took CVS 2 days for 3 people to figure out where it went. The dentist had to call them multiple times. Waited like an hour when they finally figured it out. For freaking toothpaste.

Cynthia Gutierrez

2020-05

11/13/19 - Shocked at the utter lack of customer service. I was told by my doctor that this location had my prescription on hand and they suggested I use it. When I went in to pick it up I was inaccurately told they had no record of it. I then called in today for a status update (six days later) and was on hold for 23 min before being hung up on by the female pharmacy rep that answered the phone before I could even identify myself. A friend of mine called from his phone while I was on hold to the front store to see what was going on. Derek, who answered, was great and genuinely tried to help, but even he could not get the pharmacy to pick up and take a call. You cannot play with people's prescriptions as for some it can be a matter of life or death, this is just disgusting. I would never recommend this store ever.

catina smith

2020-05

Constant difficulties getting prescriptions from this location. My doctors (yes multiple doctors) contact them several times and they still say they don’t have the prescription. Very very frustrating. There is something very wrong with their processes. One of the more difficult interactions I had to come back 3 times to fill a prescription. In between I was getting texts or a phone call saying it was ready. Each time it was not. In the end another pharmacist gave me a discount for my troubles....but the problems are still there.

Courtney Throop

2017-05

I went in to get a flu shot and the pharmacist told me to come back tomorrow even though they weren't closing for another hour. She was rude and inconsiderate because I was lugging my baby around in his carseat. I went out of my way to go there and she didn't even take the time to come to the counter to talk to me, she yelled across the pharmacy to tell me to go away... I'm never going back even though we have always used that pharmacy before now.

Adam Wachtel

2021-05

Unprofessional, neglectful pharmacy and tried to override doctors decision. Pharmacy staff have been seen standing around slandering patients and not working. Not wearing their face masks properly either. Many of them don’t wear name tags.

Brittany os

2021-05

My doctor and my sons pediatrician never not fill out prescriptions properly. This place has a bad history or losing stuff before they even get it.. don't come here for your prescriptions. Go to Walgreens.

Larry Riendeau

2023-07

Clean, well laid out store. Professional and friendly staff. Very quick prescription service.

thelegend ofZatara

2021-05

The manager was pretty rude. All I ask was I wanted to get a flu shot. And she aggressively told me they were all out. Take it easy on your customers

Jane Vann-Bryan

2023-05

This pharmacy is very disorganized and extremely unhelpful. Prescriptions take days to fill and then you still have to wait.

mouhamadou diallo

2022-05

I dont recommend this store . Everytime I go to pick up my prescriptions there are issues. Just left store one pharmacist told me they are having ordering issues. So I have to call back to check again .

sal venti

2022-05

This is the worst pharmacy in the history of pharmacys. Dont even try to phone them. They never answer, never. The app for refills never works. There is nothing possible to say good about this pharmacy.

Jenni

2023-05

First time coming to this CVS and the sales associate at the front register Samantha was very helpful and patient when helping me out .

Kloo VT

2022-05

calls me to pick up my prescription but their only pharmacist is gone and they can't give me my medication? Waste of my time

Alexandria McGonigal

2020-05

All of there prenatal vitamins are expired!They never restock anything and the workers are never on the floor.

Jack Kelley

2023-07

Great

Fiaola Tufono

2022-05

Always clean. Spacious.