Vons

Phillip

2024-04

I shopped here for over a decade. No more. In the last year:-There are never enough checkouts open.-The employees have been rude for no reason about the self-checkouts, and in other ways.-I've been passive-aggressively accused of stealing twice. Neither situation made sense.-The baggers put soft fruit at the bottom of the bag.

Deon

2024-04

Terrible customer service, awful workers! Workers are ignorant and rude and slow. I never left a review for a grocery before but this Vons is terribleTHAT SHORT LADY SUPER RUDE. AND YOUNG CASHIER, THERE IS 20-30 people need to check out AND THEY CLOSED THE REGISTER

gerry furth

2023-05

The staff during the pandemic and now, the staff remains friendly and helpful, even with new managers.The service, if anything, picked up during the pandemic. Brad, the non-manager seems to be able to handle ANYTHING, but the entire attitude is that THEY ARE HAPPY YOU ARE THERE and they can be of help!

Rosiry Lopez

2024-04

Good place to buy your groceries because have mostly everything and it is small. So, you don't have to walk to much to find your items.

alex

2024-03

Vons needs to do better about enforcing the drive up and go spots. Whenever I order to drive up and go, almost all of the spots are taken by somebody who is shopping inside the store. The spots are for people who have preordered. Management should have security ticket them or leave a note. An issue on pickup is that if the store had to substitute something, I have to approve it but the website won’t update once I approve it. I then have to call the store and hope that someone picks up. Whoever works in the IT department needs to fix this bug.Months later, they still haven’t solved the problem of shoppers parking in the drive up and go spots and shopping at the stores. They have security on site and they should start issuing tickets to people who use the drive up and go spots but not have a curb site pickup from Vons.

Jeff Tong

2023-05

Great local place for fresh bread and cheap produce. The app gives you some nice weekly deals as well. Fair pricing over all, even on alcohol! Not the widest selection of goods, but definitely everything you generally need. It's also a plus that they keep it clean

Christopher Haddock

2024-03

The Muslim lady at the flower department was really rude, Absolutely no customer service skills.Her attitude bothered me enough to write about itValentine's 2024

Allan Rutenberg

2018-05

Poor selection in many areas PLUS long/slow lines. Too bad they don't have "3's a crowd."Update: Some things never change - 3 cashiers open for about 20 customers & I haven't moved a foot in 5 minutes! For the record, I'm in line for #6 (while parked behind #3)...Conclusion: 14 total minutes waiting to start checking out... It would be one thing if this only happened once in a while, but it happens all the time - ridiculous!

Hi! :D

2024-04

Employees of this store are really bad in knowledge of their stocks

Michael Bernstein

2019-05

This Vons market is an easy stop for me on my way home from work, before work, or late at night when I am in the mood for some food. They have your typical variety of foods, brands, and drinks. I come here because of the convenience. Parking is usually pretty easy, I know they always have what I need, and the chicken tenders from the deli section are delicious. I would give this market five stars if the lines were quicker. There are some rush hours here when I might spend longer waiting to checkout then I do filling a cart. The cashiers are all incredibly kind and helpful - they also work as fast as they can. So, I do not know a solution to their line problem, but I hope the manager does. I recommend this Vons if you are in the area, but there is no need to travel across town to here.

Bryssa Torres

2024-03

Evelyn supervisor has a rude attitude I try using my benefit card and she said I had to swipe my other card first then it charged all and when she said if I wanted to do refund to fix it she rolled her eyes and gave us a nasty attitude

S Ramos

2018-05

Been coming to this cons for years , wouldn't recommend shopping here in the afternoon hours . Lines are ridiculous.store presentation seems sanitary ok bakery selection

Chris Hudnall

2023-05

I have been going to this Vons since July of 2021 when I moved to Beverlywood/Pico Central area. I've always had a great experience with check-out staff. They are professional, friendly, and work incredibly hard even when short staffed. The deli is a bit slow and hard to find assistance at night. Today I decided to write a review about my experience because I'm usually there two nights per week but will not be going back. I noted that this was the third time there were no handbaskets at the entrance. I don't need a cart for only 5-10 items. When I asked the manager with pinkish hair about it she said the baskets were all being used and out on the store floor. (During the day there is usually 2-3 stacks at either entrance.) So I decided to look down every aisle and at all checkouts--there was only one basket held by a customer in the entire grocery store.They were not on the floor being used but stored somewhere and not available to customers.She was also the manager that was working a Friday night 2 or 3 weeks ago and there were 27 people waiting (counted them) across 2 checkouts and a completely full self checkout line as well. She was standing at the self checkout register just looking busy and after 15 mintues decided to open up a checkout but only to 3 people she said. I can understand when a store is busy but when you are not helping out it borders on laziness, incompetence, lack of leadership and a 'don't care' attitude. It was a mess at the front of the store and the only reason she opened up was due to stares from customers. If it was one incident I would understand but it seems to be standard practice when she is on duty. I won't be going back and if I do it will be during the day.

Faraaz

2024-03

Cashier Jimmy doesn’t help with the bagging and goes to next customer before even bag the items

Mirna Acuna

2023-09

The store is wonderful the people there the employees are so great ESPECIALLY a employee name Zulily she had saved my phone for me when I had lost it at the self-checkout along with a book that I was really enjoying so many times I lost phones and never found them thanks to her she has saved my phone phone for me this lady definitely deserves a raise !

Filip B.

2022-05

Good products , Good price nice and clean shop

Shashidhar Desai

2019-05

It's my regular goto place for groceries ! very friendly staff. It would be even better if they had couple of self checkout lanes.

Víctor Javier de Andrés Martín-caro

2023-06

3rd time while bagging my items the person putting items on the bag steals my lidnt chocolate. It's so annoying. I'm sorry if you have to do that, but it's sooo annoying.Vons has very good online service though.

Cigal Shaham

2023-10

Pros: good selection of frozen foods and dairy products. Easy parking.Cons: I've found expired products on the shelves several times, so you really need to check dates on everything before you buy it. Long lines to check out. Not the cheapest supermarket.Update July 2023: They are much better about the dates of items and getting things clean now. Still long lines.Update Sept 2023: they usually only have 1 regular checkout counter with help open and expect everyone else to do self checkout. That's frustrating.

Steve W

2023-06

Prices were reasonable. Checkout was quick. Overall, this was a great place, near a gas station, so convenient all the way around.

michael30

2023-05

The best thing about this store is the location. It's really the only option in Cheviot/Beverlywood and that's too bad. Really poorly stocked and very limited meat/fish department offerings. Hopefully it will turn into a Pavillions and get better.

Daniel Rodriguez

2021-05

Didn't like the single file coronavirus line. The checkout line circles the store

Hagar Ali

2023-10

Tasha is an incredibly kind and helpful person. Great customer service and amazing individual in general!

Stylés Akira

2023-05

Good store well stocked. Atmosphere is kind of grungy but the store is large and has an extensive selection of products in each category.

Starla Quinn (Star)

2023-05

Gotta check the food quality before putting it in your cart. It's pretty much hit-and-miss. Expired and subpar choices. It's like they are buying the damaged and "Factory Mistake" foods to stock their store. And when you choose the pick-up option, the employees in charge of choosing your items will pretty much grab the first thing on the shelf. I ended up with molding bread, open and discolored meat, and expired items. I'll stick to Ralph's and Wholefoods.

Kris Kristy

2023-05

If this is the one on Centinela, the meat & seafood counter, it just ehh. Plus they were out of everything. I had to go to another one. Yup all the "just for U" deals.! Although i did find success at another Vons..! That Vons was fine and is very nice. Very helpful, I'll give that Vons five stars.!!

Daryl Hairston

2023-05

Smaller neighborhood store... carries most of what you need daily, I bought steak and ground beef on this visit... It's hard to believe these prices, everywhere now ...4 stars for offering my meats at their old regular price (on sale), update: shopped again today and spent double what I planned, good cuts of beef and member specials today... Whenever I shop here it is a good fresh experience and shopping experience...

Kerrari Barr

2020-05

Selection? excellent- Employees? Outstanding......Restrooms? Scariest thing you’ll ever have to go through. Camera surveillance. Carvings. Dampened toilet paper. Smells like dog. Just don’t go to the bathroom that’s particularly hidden and you’ll be fine.

Joshua O'Connor

2023-05

This is the real deal franchise Vons. This brand is real with fruits. You know fruits from the fruit department. LOL It is sort of on par with Ralph's 2020s quality in many ways. Though Vons claim Vons is value. The prices are not as competitive as they advertise. I know Vons value deserves five stars. I chose to go to lower prices so I believe I'm getting a deal. I think. LOL

Gerardo P

2020-05

Thornton's close to my work place so nice place and friendly stuff