poshpetcare

Cassandra Mgbakogu

2023-09

Okay! I get it now! I took my dog back because somehow she became sick with Parco. I was on vacation and had a pet sitter. I was like, whats all this blood? I took her in and said, what going on, you gave me a full bill of health. I notice that this was a different doctor. She said but did you know that they had to be de-wormed every month? I'm like, thats what I pay you for the $ 200 bucks a visit. Then shes like, well she might die, I need to put her in the hospital for $600.00. I'm like crying having a panic attack and all. I ask another clerk to bring me a glass of red wine. I couldn't drink it. I called my son crying and he said mom listen to me, leave and come home. When the clerk came back in she said; have you made a decision about, which care you want to go with? She told me that if I didn't want hospital care, they could give me supportive out-patient care for $125.00 a day. Also, that they would treat her today and gave me this bill enclosed. I said nope! I need to go home, the clerk then, started saying, then let us give her a Convenia, or we can give her a SC Fluid for $50 bucks today. I walked out paid my bill at the counter, finding that they had over billed my account. I said no , re-check your prices. Then the clerk said that he's sorry but they took the credit card machine and had to figure it out himself. Then the clerk told me that I need to pick my dog up so that she would not spread parvo in the clinic. I said, I will not pick her up, I walked her in here and I will walk her out. What a freaking nightmare.

Kazu Suzuki

2023-05

We love posh pet care. We started with their Robertson location (now closed down during the Covid lockdown) and followed them here at the Harper and Melrose location, as they do the best job for my doggies hands down. We’ve tried mobile wash, healthy spot and pet smart and others, but we keep coming back here although it’s a little bit of drive for us. See the pictures of our samoyeds and you will see all the great work they do. Highly recommended.

Kailin Chase

2022-05

I absolutely ADORE this place and the staff. I have 2 dogs - a cavalier and a cocker spaniel. Chleo, my cavalier is so sweet so I was always really nervous to have someone groom her cause I wanted her to have a positive experience and she 1) always comes out looking gorgeous!!! she's been multiple times and only came out "so-so" one time 2) it's so great because we live nearby and walk by the location and Chleo gets crazy excited when we walk by and she has to go in and say hi. I love that she has such positive experiences here that she literally asks and gets so happy when we walk by. The staff is amazing, Chleo is allergic to flees so I called and they didn't have any availability but they worked to get me in same day to help treat her and Ru, I didn't even have to ask - the staff is just so great and they care so much. Also the groomers give you the cutest little report cards - I love them cause I can see what was done and just request it by bringing the cards in. it's also just so cute to get those. Not only is the staff the best staff I've ever experienced in dog-care, the prices are SO great!! Cannot say enough amazing things about this place, the staff. They've definitely made a life long client out of us. We'll be doing boarding for the babes this weekend so I'll provide an update but getting them started so far has also been amazing! ☺️

Celeste Peterson

2019-05

This review is for grooming and our groomer Danelle. We love her and are happily loyal to her.She is profoundly kind to our animals and patiently listens to us when we have requests for their haircuts or care.Posh Pet Care is the best and we are lucky to have them in town.

Sir Lord Damme

2019-05

Love this place. My pup was returned to me all smiles. Whenever I ask for a behavior report upon pickup, it's given. A useful tool to have when training and the socializing needs to happen.

Paul Evmorfiadis

2023-05

Wow… our pup Frodo loves this place! Been coming here for years for doggy daycare. Jonathan is always happy and is so friendly, along with all the staff. Always greets us by name! Also, love the hours…. Best find in LA!

Laura Guzman

2022-05

As you walk in you are greeted with great customer service by Brian I love this facility I love the staff i have been coming to this location for 6 months now my cats pixie and Kelly Have been well taken care of by Sabina , and other staff they makes sure my babies are getting there shampoo ,nails , ears and all the works being done they are professional at what they do. Even though I can understand that my cats can be a bit hard to work with but I have never had any problems with any of the staff.The times that I had to go out of town they have taken care of my babies great I have no complaints but much appreciation for what they do!With all the COVID-19 they have stayed open to help us with our 🐶 🐈‍⬛ PetsI totally recommend this facility for your Pets !! If you do stop by ask for Sabina she’s an excellent pet groomer !

Sofia Jamora

2023-05

Took my dog here for the first time to board for 5 days and he came back with a fever, coughing, hacking, sneezing, discharge from eyes, 7 pounds under normal healthy weight, weak and distressed. Spent $400 today at the vet. He got influenza from staying here. Take your chances but the staff should do a better job monitoring incoming health of pets, the diet and energy. I will not being bringing my dog here again.

denisa willhite

2023-05

Posh pet is the go to Groomers for pets.The owner is Amazing and personable. I take all three dogs there ,small ,medium and large. They do a fantastic job every time.Complete with a doggie report card and little bow tie for the male pooches.They really care.Highly recommendPosh pet off Melrose.

Kimberly Habli

2023-05

I placed an order for one small dog bed and was shipped two dog beds for a large size animal. The manager would never return my emails or calls to straighten this transaction out. Now I had to pay for something I did not ask for. What a con . I am going to follow up with the better business bureau. I strongly advice not to buy anything from this company.

Nina Toor

2022-05

Our mini bernedoodle went in for his first grooming here today and we cannot believe how sweet everyone was! His groomer came out, met him and became friendly before taking him away, the owner was so lovely and when we kicked up Archie - we couldn’t believe it took 1.5 yrs for his best haircut to date! Can’t recommend this place enough!

Rita Blaik

2022-05

I came here when I was babysitting a friend's dog. The staff here are pretty nice in the space is cute. The dog we were watching over seems to really love this place, so there's not a lot to dislike. I would only subtract one star for the grooming, since we brought in a doodle and the groomer entirely blew out the dogs curls because they used a blow dryer. But still, it's a nice place overall. 👍

Carm BW

2016-05

I love taking my dog here, I feel like the employees are helpful and friendly! I definitely feel safe taking my little lady in for a wash and grooming. On occasion I let her stay for doggy daycare, and each time I pick her up I have good report and know she has been taken care of efficiently. I have referred Posh to every person I know who’s looking for a new groomer, my dog is always returned looking immaculate with clear eyes and her hair feeling wonderful. A little pricey for the grooming and daycare combo, but peace of mind is priceless.

Amy

2023-05

Called to have my golden retriever scheduled for a haircut to thin out his hair and cut his underbelly hair for heat and sanitary concerns. The scheduler said some of her people aren’t willing to cut golden retriever hair because “goldens are not supposed to have haircuts”. So bizarre and strange that the groomer would discriminate by breed. We decided against continuing because of the discriminatory factor and how difficult they seemed to be over a simple grooming.

Robert Shadpour (GAMA Central)

2018-05

Excellent location for dog sitting and grooming. They are not cheap, but they are well worth the price. When you leave your dog for grooming, they are open until 10:30pm for pick-ups (not necessarily drop offs). I don't know if they are OK with me saying that, because maybe they don't want to advertise that. But I know if I am not a customer, just knowing that they are so flexible will make me their customer for life. Amazing establishment and they sure care enough for the pets' comfort that they even up-keep their A/C regularly and immediately take care of any breakdowns or service issues, if any. Also a very clean atmosphere for the pets.

C K

2023-05

Look at the photos by Bill Grierson. And Alexandria Hughes. They are shocking. I’ve never seen cages like it. Like a pound in a developing country waiting for euthanasia . Tiny. Rusty. Temporary style Cages. Fully open on all sides. Zero comfort. Literally no reason for anything like that. I wouldn’t put my dog in something like that for 5 mins. No photos of where your dog stays by owners. Nothing of facilities. The conditions. Etc Website has nothing. Don’t. Leave. Your. Dog. Anywhere unless you can tour and see every part of an establishment. If they have nothing to hide, they will encourage it

Adrian Aslany

2023-05

Hello everyone, I was recorded at 11:30 in the morning, but for some reason two hours before my recording, I got a call saying that they were wrong to arrive at 1:30 p.m. in the end I had to agree because there were no other options. In principle, when you call this institution, it is already clear how they talk to you. It was the first haircut of my dog, I decided to do it there, it will be the last thing that I go anywhere, in principle, because after them my dogs were shaking very much and they cut their hair just disgusting, not the way I asked them, they cut it so sloppily that they even cut one eyelash just disfigured my dog, I do not advise anyone to go there

Dr Jill DeLeon

2020-05

This review is long over due ....I’ve been bringing both of my dogs for the last 4 years. Not only do I live 30 mins away but I do this because my dogs are happier here than anywhere I’ve ever taken them. They literally cry when we get to the corner because they know all their favorite people are inside and plenty of kisses and belly rubs are waiting for them. Literally they jump out of my car with excitement. Nothing makes me happier than to see my furbabies this happy. All worth the extra traffic.I rescued both but my last one came super shut down & broken spirit and I explained to everyone there and collectively the village made him feel safe and loved and he’s the favorite there now. Our sweet Romeo. ❤️ I also get grooming monthly and have nothing but a excellent experience with Danielle & Jenine. The owners Brian and Oliver have also opened their place to stray dogs I’ve picked up off the road. Both are total dog people. Their heart is so genuine when it comes to animals. Total dog people.Victor the manager who’s been with them since they opened says a lot and he personally gives the babies the extra love and care.If you’re considering trying PoshPet - do it for your for their happiness and wellbeing. They feed them on your desired schedule and when you pick them up they’re exhausted and happy balanced pups.Thank you everyone who works at poshpet. Your love for my babies are priceless.Xoxo Coco & Romeos mom ❤️

Jess Stertzer

2019-05

DO NOT TRUST THIS PLACE WITH YOUR PET.First of all, I never write Yelp reviews. But my experience with PoshPetCare was so horrendous that I would feel negligent if I did not tell people about what PoshPetCare did to my puppy (i.e., the light of my life).HERE'S WHAT HAPPENED: THEY GAVE MY DOG EAR INFECTIONS IN BOTH EARS.If you're interested in the back story:My dog has always been in perfect health. I've had him since he was 10 weeks old, and his health and wellbeing is an utmost priority for me. I took him to PoshPetCare for his first grooming because his hair was growing into his eyes and I had read that a PROPER grooming would be necessary for his hygiene as well.Putting aside the rudeness and unprofessionalism of PoshPetCare's employees for a second (they were terrible) - my dog woke up early the next day crying and shaking his head and scratching at his ears. I immediately took him to the vet because his behavior was so alarming and he was clearly in so much pain. The vet confirmed that my dog had terrible ear infections in BOTH of his ears. The vet said this was unusual, (especially for my dog's age), so I explained the only difference in our routine lately had been going to the groomer's the day before. The vet said that was almost surely the cause.WARNING: the following includes graphic language not fit for anyone who may be squeamish..It was clear that my dog had ear infections, because he would cry/yelp even when his ears were lightly touched. The vet first noted how inflamed and red his ears were, and then showed me that there was literally white pus gushing out of my puppy's ears.So not only did my best little friend suffer, I had to spend $200 in vet bills to clean up the mess that PoshPetCare made. (in addition to having to apply drops and cream to my dog's ears twice a day for the next week)I have raised my dog from the time he was 10 weeks until now (nearly 6 months). I have a private backyard, and we have a routine where he has been totally fine. I asked the vet if the ear infections could have possibly resulted from plants or allergies, or maybe another dog (even though he was not exposed to any other dogs). The vet said no - it was clearly a bacterial infection from the unhygienic practices of the frauds who call themselves groomers at PoshPetCare.

michael logstrom

2022-05

Had an appointment mix up this morning and they still took little girl AND she got in with her favorite stylist! Thank you for taking care of your customer! Outstanding! 👍😉❤️🐶

Alla Montchak

2020-05

Double charged my credit card for $400. I had my dog stay there while I was on a work trip. I called them to solve the issue, and I was assured I would be credited the $400 they overcharged. One week went by. Another week went by. There was no callback, no reply to my email, and I still didn’t see my money back. So basically instead of $400 I paid $800. I finally called AMEX and filed a report. AMEX got me the money back, the owner of this place simply “forgot”. As for boarding my dog here? I found out they keep them on cold concrete floors. Not even a blanket or doggy bed.

Mario Giampaolo

2022-05

We love PoshPetCare. Great groomers (hey Isaac!) and service overall. Lots of fun treats and toys for your pups.

Miguel Tafich

2023-09

Great service, customer and Pet care. Grooming is superb as well, totally recommend this place

Donna Caggiano

2020-05

Sabina took very good care of my senior cat. She didn't stress her out & she looks gorgeous since she groomed her.

geoff jacobson

2022-05

My poor, curious, little boy got skunked in the face! Wrong b.hole to stick his nose in apparently...posh was AMAZING! Great people, great and clean store, all around great experience!!

Julien Isaacs

2022-05

Love this place! Sabina is amazing with cats 🐈‍⬛ Iconic location near the pink wall. Heart of WeHo - you can’t beat it! 💕

Hollie Gruber

2020-05

I love Posh Pet Care, we have been loyal fans for over 5 years now and are so happy we can send our little guy there knowing he is fully cared for and well looked after!

Mia Donatello

2023-05

Great boarding facility for your pup. Highly recommend!

Natalia Poveda

2021-05

My dog has so so happy after his bath! Amazing service and amazing care! We love Posh

Philip Chou

2020-05

Friendly service, many dog toys to choose from, opening until late night which is awesome for my hectic schedule!