PetSmart

4.5 (2312)

4550 W Pico Blvd, Los Angeles, CA 90019
(323) 602-0874
petsmart.com

Claimed
Pet supply store
Chain featuring a range of pets, supplies & food (most offer grooming, boarding & other services).

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Jenny Salinas

2024-05

We went to the store looking for a house for our chameleon. We were there for a while looking around and asking questions. We finally decided on one that said had samples of vitamins and things my baby needed. When we got home we noticed it was a returned package, it was dirty, it didn't have any of the sample the box said it had. It would be nice to put on the package when they put it up for resale to say open box so at least we know what to expect. I don't live near a PetSmart so I couldn't return it. Instead I just cleaned it and started buying everything I needed.But overall the store is clean and the staff is very friendly.

Corinne Garrett

2024-01

I adopted my sweet princess cat from here! The adoption process was swift but fair. She's beautiful btw

Cass

2024-05

Kinda hard to find at first cause my dumb dumb thought there was only one floor. Anyway, I found my way and I like it, it was a pretty big store and they were stocked up on everything!

John Escalante

2024-03

Very nice location and staff always greet you when you enter. One of the nicer ones I've been go

Al Aleman

2024-05

Ample parking but not many employees to individually help you as you need .

Justin D

2023-12

i had a very bad shopping at this store on a Black Friday in store. I spent over $100 on frisky treats and wet food and wanted to know how they give me the $20 discount. When the total before tax reached to $100, the register had already took the $20 discount so the total was $90 some dollars with tax but the clerk told me it was not enough to get the $20 discount and rang $5 donation and told me to buy more stuff because it was not yet $100 before tax. So actually, I had to spent $120 in order to get $20 discount. It is very confusing. They think like that. So I had to spend $100 even after the $20 discount. Please don’t ask me for any donations, I rescue so many animals and had spent over $4000 hospital bills. I gave the pet smart $5 donation this time because I got $15 discount. But the treats I grabbed were not even cheaper and even I got $15 discount, it was not a good deal at all. Next year, I just buy online at least the customer service is much better and you can see the discount before you actually pay for the items. And no one begs you for donations.

Daniel “Danny” Baltodano

2024-05

Clean, good, friendly area. Great for in and out , fast drop by for pet emergency.

Brittany Gustafson

2024-02

Store is well organized.Biggest let down was all the live insects (outside of crickets) were dead. If you have a chameleon you wouldn’t be able to purchase the roaches you were hoping to get.

Elena Chimtchenko

2024-01

If you’re looking for better quality cat food with a lot more healthier options then PetSmart is the place for you. I used to buy Fancy Feast for my cats but after years of feeding them the same thing & the quality of food declining I decided to try a healthier option. I found PetSmart to have a lot more options. Now my cats are eating Pro Plan & Royal Canin. Their overall health is better & I’m a happy customer. They’re open late & there’s lots of parking. I always do Uber Eats & get it delivered. It’s pricey but anything for my babies.

Asia Lewis

2024-01

Avedis recovery has helped me out a lot! They help give u tools for anything and everything and they are really useful! I'm very greatful and appreciative and thankful for avedis recovery. Idk where I'd be if I never came across avedis. Thank u for ur help resources and facts on things. Sincerely asia

Robert ArnoldStarr

2024-04

Great location. Busy but staff is attentive and kind.

CLAUDE W (Wygy)

2019-05

The staff it's rude here I ask for live crickets to a tall black guy and a meal worms he went inside with all the calm in the world I think he's shoes are super heavy that's why he walk like that, also they cheat on products because l don't think 100 worms are in this little case, I ask to the cashier if I'll count them and record them if there are not 100 worms I will return them and she laughs I told her it's not a joke why I pay for 100 and have like 50 it's no fair but this immature lady thinks that it's funny there is not too much customers here on Monday but the staff are bored and tired to attend customers I won't come here anymore

Tony S. Ortman

2019-05

Love this place, my 7 year old pup Jaxon does too, I like to think so. Always gives great cuts to his fur n nails no mishaps. Great cleaning all around. Thank you Ashy.

Ellen Finn

2024-04

This is one of the best stocked stores I've been in.

Loren Hays

2023-11

I went looking for a cat tree, unassembled and boxed. I was shown their location and the associate just quickly left. No help with questions, getting a cart, loading, etc. I brought it to the checkout area and tried to place it on a cart myself...everybody just watched me attempt to lift the heavy box myself...another customer came over and offered to help. WOW!

Reba J Tillman (Ree Ree)

2024-03

Very pleasant experience and dogs friendly atmosphere I love this store. Thanks

Hector Silva

2023-05

got medication for Maxx( fleas and other bugs)I bought 12 tablets for one year He seems to be working good on him

Juan Cabrera

2024-03

Its has been one of my best places to get my dogs happy

Andrea Loera

2024-04

Great spot, but like all Petsmarts, they need more cashiers.

Miss MumMum

2023-05

I like petSmart, but I'm not a fan of Banfield. My cat went for a check-up, blood work, and to look at tumor that was benign. 3 weeks later, she was dead.

Haley

2019-05

Ashe was wonderful with grooming my dog. She was so kind and gentle. They did a wonderful job and Ashe made a point to ask me specific questions to confirm what I would want or not want. She was very communicative and handled my Junie with such love and care. Juniper will definitely go back to see Ashe for a grooming appointment next time! Thanks Ashe!

Kyle

2024-03

I love PetSmart. They had an adoption event when I came up and had very beautiful little souls for adoption ❤️

Everton Mesquita

2024-03

The employees are very helpful in finding items that I need 👍🏽

Kira Bolanos

2024-05

My dogs hair is cut uneven I see that they used scissors instead of the hair machine, I’m so unhappy what they did, and I wouldn’t recommend them

Dana Curry

2024-04

Great service, friendly staff.In and out

David Barton

2024-05

Good prices for Dog food for kidneys.

Ariel Hope Rosey heaven

2023-12

The staff are so helpful with finding the right product for my dog. And suggesting products that may be helpful or something similar to specific products as well.

EasZee Traveler

2023-11

I was there for a grooming service, I was late for 20 mins, it was my bad due to heavy traffic, I tried to call in advance but the call went straight to their headquarter. So I have arrived and they said they can’t take my dog because I was late for 20 mins. Well, No 1, I have called, and No2, why they didn’t even call me to check on me just like other grooming services? So I just left and took my pup to elsewhere. No need to argue with anyone since they don’t really care.

Thomas Kim (푸른솔)

2024-04

It's heaven for dogs. Everyone is kind and always grateful.

Monica Sabedra

2024-01

Love getting my dogs groomed with Chirs. Always pleased with Banfield service.

Opening Hours

Monday 9 AM-9 PM
Tuesday 9 AM-9 PM
Wednesday 9 AM-9 PM
Thursday 9 AM-9 PM
Friday 9 AM-9 PM
Saturday 9 AM-9 PM
Sunday 10 AM-7 PM

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