Family Dollar

Brian Carrell

2024-03

Quick stop when you don't want to go all the way into town. Recently added Dollar tree brand so it's a combo store now.

adam olsen

2023-11

This place is honestly kinda mid on the supply at times but other then that employees are great they have what u need almost 💯%of the time

Riker Muley Bono

2023-09

This Lake LA Family Dollar store has the tall and long poles on shopping carts, I purchased 1 bag of 22 lbs. of cat food, and 3 each of 12 pack Pepsi. Because of the poles I cannot take cart to my car, (which I understand because of cart theft and/or rolling carts on windy days roll down 170th St), I had to make 3 trips back and fourth to my car, unlocking the trunk each time, the final trip the 12 pack Pepsi ripped, 1 can punctured a hole, now I'm fustrarated. I once again go into the store to tell cashier I need to exchange 1 can, do I open a 12 pack, or get a can of a 6 pack? As simple as that should have been, it wasn't. Why? In between all this shenanigans an employee shift change occurred, So this cashier said, "uhhh no I don't think so, uhhh there should be a number or something on back of the can, maybe Pepsi can send you a single can voucher coupon." Honestly I don't know if she was serious or just making a wisecrack, basically I kept my Kool about 90%, rather than us arguing over a punctured Pepsi can caused by a shopping cart pole, (for the most part), what I did is simply dumped the remaining Pepsi into trash can by slidding doors, then placed the punctured empty can into the little plastic hand carry shopping thingy, then grabbed a 16oz bottle from the Pepsi Refrigerator display and walked out to my car and went home. My question and (2) solutions I thought of regarding customers that have heavy and/or bulky and/or simply a lot of merchandise is (solution #1) have poles that can be removed (or have the pole fold in half) by Family Dollar employee(s) only, with a simple turn of a key, customer takes cart outside to car, then customer brings cart back in to store, (probably 95% of customers will bring it back in), family dollar employee reattaches the pole, (or fold back to tall position.) or (solution #2), a Family Dollar employee (ready at door the first second after customer has paid) carries everything to Customers vehicle. (Myself I prefer solution #1, however I would be satisfied with solution #2 as well) If there was available parking spaces near the doors I would have simply moved my car and loaded, but the Lake LA store generally is a busy store with sometimes on occasion actually has no available parking spaces, in fact it's the only location that I know of with 6 checkstands / 6 cashiers all open at same time. My opinion also is this is totally a deterrent of customers purchasing things they originally did not plan to buy. What I mean by that is like a month from now, when I walk in to the Lake LA store for another 22 lbs. bag of cat food, I am about 97% sure that will be the only thing I walk out with, Why? Simply because it's just way to stressful if I buy anything else. What really kind of sucks how I ended up feeling foolish when the Pepsi can punctured and sprayed out while rolling down the parking lot I was laughed at by the 2 children being strapped into the car seats in the van parked next to me. I know that's not Family Dollars fault, kids are simply being anyway thank you

Lady Krunch

2023-10

It was not too crowded but they don’t have the selections as before revamp. Staff is friendly. Prices reasonable.

Jonathan Cremeans

2023-06

It's a dollar store. What do you want me to say? The only bad thing is that since it merged with Dollar Tree. It now looks like a Dollar Tree through up in it. Just stuff everywhere. On the floors laying randomly on racks and shelves. Stuff un-stocked and still in boxes. But it's a dollar store, it's got dollar stuff.

Uzi Ellington

2023-05

It's allways good Rader the driving 1hr idc what any one says it's dirty the employees well look at the customers to acting like they the managers lol have fun with that!

steve martinez

2019-05

New in town about 2 weeks.Every cashier I have engaged has given me excellent customer service. Note Without using a cell phone to accomplish what they are paid to do. Provide the customer with assistance and a smile.What a Noble concept. Look out Walmart?

Candice Runquist

2018-05

I only checked one star for one of the employees at this store, if I could give none I would! Her name is Priscilla and gives me a hard time every time I go in, no matter what I'm buying. This week the gain fabric softener is on sale buy 2 get 1 free. So I bought 3 and handed her two coupons for the others I'm buying. She wouldn't take my coupons because she said there was a digital coupon for them and I told her no one is free when you buy two. The digital coupon that came off was for something else I was buying that she already scanned. She didn't believe me and left to go look for the sale sign on the shelf even though there was at least five others in line. She came back and didn't find it and started looking through the ad, she still didn't find it. So she gave up and scanned one of my coupons and said the total. I told her I gave her two coupons what about the other? She said it says limit one coupon. I told her to just give me my coupons back and that I don't understand why she always gives me a hard time and no one else in the store does????? It's simple math!!!! I was buying two and getting one free and using two coupons that say limit 2 not 1!!! She embarrassed me in front of all the other customers for no reason. I shop at this store at least once weekly if not twice and get a whole basket, sometimes two baskets full of things. Normally when I see her at the check stand when I walk in I turn back around right out the door and wait for another day to go. Every other employee is very nice and helpful every time I go.

lorenbarillas

2023-07

Very convenient to have here. They're friendly but the store is very tight

Andrea Snodgrass

2016-05

Clean and well organized. Cashier was friendly. Don't like the entry to the parking lot...have to pass the store and make u turn because street has a double yellow line.Anyone living east of the store will have to do the same. Poor planning.

Aiden Owen

2023-05

Would give zero stars but cant who ever was working on the night of 1/9/2023 should be fired for there customer service both of the workers were rude and giving me the run around next time you can't use cash at a register make it clear instead of saying shi* when I leave the store I will be calling cooperate

Kelly Bell

2017-05

Very nice place lots of items to choose from. Friendly staff and very helpful. Prices are ok some are a bit more than other stores of same nature. Clean and good feeling while shopping there.

Neshay Aminah Shabazz

2021-05

Updated 2020 The New females in there kool. my go to store if I can't make it to town..excellent service👌🏽 .starting to know a few by their names..Only gave 1 star kuz 1 employee was Kool in this the skinny cashier . The heavy set Red head white girl likes watching and following blacks I see... only been in this store twice and every time I notice she follows me ..never stole n my life ..but I guess being n the boondocks the hillbillies love racial profiling..she needs to learn all black people don't steal ..alot of us work hard and spend with honest dollars.

Joanna Olalde

2022-05

New in town and most staff is friendly and helpful. Jordan needs a raise! He was extremely helpful and has great people skills.

Gustavo Godinez

2020-05

Great staff. Very friendly and helpful! Of course, the selection could be a bit bigger, but i understand. Never met a friendlier staff!

Jennifer Hospe

2023-05

It's different set up it's cool. But the shelves seem empty work crew is great though

Crystal Diamond

2023-05

One of the most nastiest stores I ever been to in my life! Don't shop there ever! Run!!

Alisha Bradley

2017-05

The cashier was friendly. The store was very neat and organized. I enjoyed my shopping experience. I will return as well as recommend the store to other.

victor1a

2019-05

Nice convenient store, has all the essentials. Clothes, food etc the employees are very pleasant as well.

Debbie Kennedy

2019-05

I love this store. Go all the time. And the employees are helpful and keep the store stocked and neat.

Jose Hurtado

2022-05

3 outa 5 could have been all 5 but it"s a bummer not to be able to take shopping cart out.....😟

Angie Moebius

2019-05

I know the store/layout, personnel is always helpful/friendly. Only gripe is when a long line and ONE checker, with 3, stocking shelves.

Gabe Betancourt

2018-05

Super clean store and the cashiers are always friendly. They also carry some items that the dollar general across the street doesn't carry.

Donna McCarty

2022-05

The employees were very personable. And polite. A great experience

Justin Carter

2021-05

Clean store, friendly staff. Lots of items and merchandise that other family dollars do not carry. Slightly larger than most family dollars as well

Jerry Zuniga

2023-08

8 people on lineAnd only one cashier

SEAN OBRYAN

2017-05

Prices are way cheaper than dollar general. Basic grocery items. Not to long a wait in check-out.

ShinkeiKun

2020-05

Nice store nicer staff and does not currently take google pay

Sara Duggan

2017-05

Have the allergy medicine I use at the best price. I love shopping here close by and friendly staff.

Lizette Perez

2018-05

Very well organize and clean store