CVS

Greenquilter

2024-05

Love this CVS store. All the employees are so helpful and nice. I especially appreciated Theja helping me find the vitamins I wanted. They have so many brands and types that I couldn't find what I needed. She went right to what I needed and offered to help me get more from the new stock that wasn't on the shelves if they had it. I so appreciate her helpful, positive nature every time I'm there.

Olga M

2023-11

Had to wait an hour and a half while the pharmacist tried to work out insurance details and get my prescription ready (my doctor called in the prescription days ago, and my insurance was on file). Literally the most incompetent, confused staff I've ever seen. Not to mention all the crazy and homeless people wandering around. This place is not safe, not efficient, and it's employees, including the pharmacy staff, are better suited for burger king or something of that nature. Store is dirty, stuff knocked over everywhere, crumbs/garbage on the floor.Avoid at all costs.

Erik Brickmeier

2023-12

Open until Midnight!Great for adding money to my Chime card

Patricia Learned

2023-11

This CVS is not customer-friendly at all. My husband needed to use a restroom and the staff rudely refused to allow him. Not for nothing, but Walgreen's always lets customers use the restroom. Is that really too much to ask?

Rohan Sughand

2023-05

Andrew in the pharmacy is one of the rudest people I've met. He made us wait for over 30 minutes for an "expedite" order that was placed 2 hours before we arrived at the pharmacy. My mom needed her antibiotics and painkillers urgently to prevent swelling and the girl at the counter followed up with him 3 times but he did not care in the slightest. I went to talk to him but he would not even look up at me when he was on the phone and when he finally did bring the medicine over he did not even inform the girl at the counter or call out my name to make us aware that it's ready. I don't write such posts often, but I hope the management sees this and kicks him out, he deserves it.

Lauren

2023-07

As a lot say, if I could give zero stars, I would.Pharmacists are beyond rude. The new prescription called for a consult, so I waited. The second Pharmacist came over (because the first one was “too busy”), completely annoyed, took her finger and ran it under as she read the directions - you know like when you’re first learning to read. Then she looked at me like “Okay?”, so I asked what are side effects, she listed three and walked away without another word. Like how dare I interrupt her day to want to know how to correctly take my prescription. Very condescending and unprofessional Pharmacists.The lady who checked me out was a doll.

Andrew Curtis

2023-05

Absolute rudest pharmacy staff. They absolute DO NOT CARE about your health or business. I had a medicine I desperately needed so I rushed after work to make it before they closed. I got in line and they yelled at me in the most disrespectful way they wouldn’t help me because the line was too long.And another time I told the pharmacy employee ringing me up repeatedly that the price was wrong and it was $90 more than it should be. But clearly he didn’t understand me (or possibly english) and charged the card I use on my account (which I also made clear I had another card I wished to pay with) and sent me away.

Emily Van Norden

2023-05

some people say “if i could give this place 0 stars i would.” i’m here to say if i could punch this CVS pharmacy in the face i would. zero stars doesn’t cut it. to be fair half the issue is CVS’ size which leads to rigid processes and limited options which can lead to inconvenience but the pharmacists here also don’t seem to care about the humans behind the prescriptions or resolving issues very much.

Paolo Chiarlone

2022-05

Edited: there must have been a management change.Done of the old clerks are gone and now the service has improved quite a lot.Only annoying thing: they say the prescription is ready but it's always 10 minutes behind.But better than before for sure!Worst place ever for pharmacy stuff. The line is always super long, the clerks are the slowest in the planet. Even if you order your prescriptions in advance, they give you a time, you show up 30 mind after that time, they still haven't filled your order. Can't believe they are still in business. Stay away!

Misty Diaz

2022-05

The worst pharmacy ever they are so rude when they answer your call the store is always dirty it’s in one of the worst areas of Culver City because of the homeless. The shelves are always picked over there’s always people begging for money outside. It’s just a really dirty store. I unfortunately had to get my medicine here several times and the way the pharmacy just picks up the calls is like what do we need to do for you like you are a big inconvenience. And the store has a very high crime somebody just got shot last week in front, there’s trash in the parking lot I don’t even know why the CVS is still open .

Dylan Purdy

2023-05

Consistently the worst pharmacy I've ever experienced. I've tried to give them another go a few times due to the convenience of the location, but I'm done. Will drive farther for literally any other pharmacy.

james martin

2023-09

There are more security guards than employees in the store. The surveillance unit outside was smashed. Homeless everywhere. Prices very high

Nia Bagchi

2023-05

I tried to call the pharmacy and was literally on hold until it was closed and I gave up. I was told my medication would take 10 min to prepare but after a half hour and not being called, I had to go home because I have chronic pain. The point was to use the medication for tonight. Probably going to switch to CVS on Sepulveda and national

Rutger Penick

2019-05

Pharmacy techs are rude, do not attend to the phones, they just answer and put you on hold. I am reporting to corporate because this isn't the first time, nor the first CVS pharmacy to do this. We all have crappy jobs where people are nagging, but we all cannot treat people the way they treat their customers. It's a hit and miss when you get a good tech, or if they are in a good mood. If I acted like them I would be fired. Surprised they dont' get reprimanded.

Karen Hastings

2016-05

I love the store and all the employees are 'm. They do get busy and caught off guard but it's not long before help arrives. I have been to all the other CVS stores in this area and this one is the best by far I won't go any where else. The managers are great well all but one, everyone is so helpful andthey make you feel welcome and important every time. You should be so very proud of your hire and training crew except they need to stop transfering the Great Managers and Clerks to other stores we need them more. Every time the store is running perfect and smooth someone comes and screws it all up and everyone suffers. When some thing is perfect don't mess with it and you'll be surprised how many more good responses you will get to the complaints.

Jerri Kosydar

2022-05

Long holds on phone 30 or more minutesCall picks up and then is immediately disconnectedClients are not able to order medications and doctors offices are not able to get in touch with staff at the pharmacy.Called the store and was told no manager on siteStore is short on staff and so is pharmacy

Leila Bar

2024-04

Horrific CVS, don't waste your time here

Tovarizer

2016-05

The pharmacy is not in the best location to do good shopping, what I mean by that there are a lot of disgruntled people around this area and it's also played by homeless population. Nevertheless in a pinch the CVS is more than adequate, the pharmacy: depending on what time of day you visit expect Long lines and even longer delays. This store is clean and tidy everything's in order it doesn't smell and there's plenty of parking, at the same time it's also close to a Starbucks, Ross, Staples or OfficeMax I forget which of the two.

Jake R

2021-05

I'm a very big fan of CVS it's the only pharmacy that I've used for the past two decades this specific CVS the manager is extremely rude and arrogant and seems to pretend and behave like he's above and better than all the customers and clients that come in to the store. It seems to be the big trend these days people in retail stores abusing their authority

LaLa Land

2019-05

I was checking at night, and found out at the moment when it was my turn to pay, that some mysterious item showing up in the list but I never pick. I asked the cashier what was that. Surprisingly, it took a long time for the young man to give me an explanation. Then he found some excuse to rescanned all my items, this time in an honest way.Just watch out the items showing on your bill!

Pegarty Long

2016-05

I find the staff very helpful and pleasant. The problem with this pharmacy is that CVS does not have enough pharmacists working there. Yes, it is a heavily trafficked pharmacy in there is often a wait but, CVS should take that into account and hire more pharmacists.

Moofficer

2021-05

They have two prices for eye drops. $7 and $12. Not the yellow price that requires their garbage membership either. They have two separate locations for the same item with a different price and they could not honor the $7 price they advertise. Pretty shady.

M S

2022-05

Lazy. Asked for an item that online says is in low stock.” -A camera? No we don’t have camera.I have the item number can you check on your system?-Well we don’t do car cameras.But it says it’s in stock.-Yes but we don’t have that. It says in stock but it doesn’t mean we have it.Well bro, that’s why I was calling, for you to check physically, Jesus Christ. Didn’t check, not even with the reference I provide. It didn’t requiring getting up or even walk. But hey, no, he don’t have it.

J Rickless

2023-05

THEY ARE CROOKS. I BUY THE SAME PRODUCT IN OTHER LOCATIONS FOR 74% LESS. THIS STORE ARE CRIMINAL....UPCHARGE RX to make the management budget. I will never shop at CVS go Walgreens

Leila Ben

2022-05

In this pharmacy i had a bad experience with that Asian Girl she was veeeery RUDE . Actually Noone is trying to help anybody they all managers behind the counter . Very sad & worst experience ever . I Will never go back. I rather drive 2 miles than to go back there .

Michael Cruz

2021-05

Rude register clerks... I asked for my items to be bagged, and the guy just throws a bag on the counter. Couldn't even open it. Didn't try to bag it. Just a big oh' - "DO IT YOUR F-ING SELF". Ghetto as F.

nick vida

2017-05

This is not a very good CVS as far as service and complete product offerings. As an example, I went looking for a flosser and they only had replacements, but not the item, nor a slot or SKU for the item. I went to buy a gallon of water, and the cheapest one was $1.29. Checkout is generally slow and understaffed, and the layout is very awkward. It is open 24 hours, which is the main upside, and they have most of they typical items.

Venel

2023-05

The absolute worst customer service provided by the two clerks 07/19/22 around 4pm. One of the clerks (older guy) was talking about other customers in front of other customers to another customer. How unprofessional.

Brenna Schaefer

2017-05

The pharmacy is unnecessarily slow and incredibly disorganized. Every visit to date,I've been there for a minimum of 30 minutes just waiting in line. The staff moves painfully slow without regard to the number of people waiting. Service is terrible.

Beth Lane

2018-05

I like how this CVS has vamped their store up a notch with a recent makeover. The staff here is always friendly and quick especially Cheong, Dennis and Jacob, are great. And up to date items for the detailed shopper are nicely displayed throughout.