Eco Dogs And Cats

Yulia Schalk

2023-11

I seriously think this place is scam. I placed an order online over 3 weeks ago and except for email confirmation I received absolutely nothing - no shipping notifications, no tracking, no product itself! I started a dispute with PayPal hoping to at least get my money back. This "business" never responded to my phone calls or emails. And all positive reviews appear to be fake, based on the names. Beware.

tara ryan

2022-05

The company does not respond to any emails. They stated they sent my package out a month ago, I never received it. USPS says they never received the package either. I was charged almost 23 dollars in shipping costs to ship UPS Ground. Why wasn't I notified that the package would ship via USPS? Regardless it seems as of now my package never shipped. DO NOT DO BUSINESS WITH THEM. I'm all for supporting small businesses but not one that cons you.

Tim Deatherage

2020-05

I love this company! The company is owned and operated by a truly passionate Vegan who cares so much for animals and really wants to provide the best for our best friends. I've been using their products for my cat Priscilla for many years now and she is thriving. I feel confident I am providing the best for her. Love the sincere, prompt and passionate customer service provided by Eco Dogs and Cats!

Andy Filimon

2020-05

I ordered a bag of cat food that made my cat sick. She puked it up not long after I gave it to her. I tried to contact them by phone, but couldn’t reach them. They sent me a late email response after I emailed them telling me that I can’t return or get a refund for the item, and that “transition” a pet to new food can be hard. I’ve never had this type of horrible experience with any cat food transition. Very disappointed in their customer service and product. I don’t usually leave reviews, but if I can help someone avoid a similar bad experience I’m willing to write one!

Clara Bird

2022-05

This was such a frustrating experience. I called them and left them voicemails several times. No answer or response. I drove up to their store front from San Diego during their posted business hours and nobody was there and no sign on the door for an explanation. We really want to buy from them as they're the only supplier in CA that we can find with a certain brand but so far it's like they don't even exist.

Eric

2021-05

Drove 3hrs just for us not to get our cat food. No communication. Multiple emails & calls. Disappointed. Now have to drive 3hrs back empty handed. Can’t even get our $90 refund until they respond too.

Snakes

2019-05

The web site is very miss leading. Had a picture of an item I needed so ordered it. When item was delivered it was a different item. I opened it because it was desperately needed. Due to the fact I opened it company wouldn't take it back even though they showed a different item. Also don't know about products they sell

Way Better Leads

2020-05

Been buying here for years, great products and great service. My cat loves the durable eco toys too.

Nathan Daniels

2020-05

My dogs are always excited to see what I’ve got from them. We love this place and their commitment to quality products!

Alison Levy

2023-06

Great eco animal friendly products, must go!

Ink Games Korea

2020-05

Great Eco Pet Products and Vegan Pet Food, I only buy here

Philip Deatherage

2018-05

Always the highest quality products when I buy for the pets.

Delta Farrington

2018-05

I get almost everything I need for my dogs and cats here.

Eve A Stardust

2021-05

very grateful this store exists

Starr Love

2020-05

Good stuff!