Pep Boys

Faith Norman

2024-05

I loved the excellent customer service. The staff were honest fast and efficient. I got a good price for the work done on my vehicle. I was very pleased with the outcome and my car is having no problems anymore. Thanks again Pep Boys! You are awesome employees.

Daniel Williams

2024-02

I went in for an alignment and tire rotation. The staff was friendly and super fast. They told me it would be be done in an hour and a half they were done in 45min. Everyone else in town told me to drop my truck off and come back in three hours. I couldn't wait that long. I will be taking my truck and car to Pepboys from now on, great job.

Reed Dustin

2024-01

Our family have been customers of this shop for about 10 years. We used to love the friendly management, excellent prices for services. Now, they've lost us forever. Bottom line: You've got to be able to trust the people working on your vehicles....They've violated that trust.

Fabian Pulido

2024-01

Never had a problem with these guys when it comes to working on my tires. As much as I like supporting small businesses, I have never had a good experience with a smaller business touching my car, these guys on the other hand, never had a problem and they even do some stuff for free that others charge for.

Yanett Leon

2024-03

It was a smooth visit. I had my appointment at 8am. And Techs were informative about the diagnostics report completed. I had my vehicle fixed and ready by noon. Thank you Pepboys location on Kings Canyon and Clovis.

Hhoward4

2024-03

Caught a nail during the week close to closing time. Jonathan and Rich made sure to get the tire replaced and me back on the road. Very appreciative for their help and excellent service.

Denise A.

2024-04

Yeah this place sucks, had the check engine light on and they said they couldn’t do the service and cleared the code. That made it more difficult for other places to scan, since there was no code anymore. They still charged me though, wouldn’t recommend

Sydney Joachin

2024-02

Fast and friendly service. Recommend for anyone wanting honest work with great pricing. John was very helpful at the front desk.

Guillermo Berumen

2023-11

1. Timely services2. Fair customer services provided by a new staff in training3. Detailed presentation of the general situation including tire's wear.4. Staff forget to check tire pressure. I have to remind them at the end of the job.--------Four starts overall

Lilipad2

2023-12

Had car issues and made an appointment. When I got there I waited a couple hours just to not be helped since the mechanic called out. Came back the following day and waited just to be told they can’t figure out what’s the problem.

Valentina Gutierrez

2023-11

They were friendly and courteous helped me with what I needed to know to fix my car and get it running better. Will continue going to them for my car services.

Heather Carter

2024-04

Great service! Very helpful and friendly! Happy to recommend to any of my friends!

crispin Marin

2023-10

Service was terrible, tech was completely wrong on the diagnostic. I payed 100 dollars for diagnostic and tech was rude, and trying to have me pay 800 dollars to fix the wrong part ..after I asked is the oil pressure switch ok? He said yes it’s good but it’s the vvt solinoid .. I took it to Honda north and they had oil pressure switch defective…I changed it myself for 40 dollar part.. stay away from this place

adrienne macri

2024-02

Service manager very unprofessional quoted 1.5, hours for work. It took 7.45 hours. He did not communicate and just left us waiting. I will never go back.

Sukhmanjot Singh

2023-10

Worst experience ever. I came here for an alignment and they were trying to sell me tires by saying my front tires which were only 2 years old were bad, so i told them to rotate the tires and then they got annoyed after few minutes they said it is going to take 1 hour just to rotate. Really BAD CUSTOMER SERVICE.

TITO HINOJOSA

2023-10

Repairs were done to my front end, and I can really tell the difference. Front end alignment was also done and now my car is running nice and smooth without any problems.

Mia Pallares

2023-07

Vanessa was very helpful, and Armando did everything necessary and was determined to get my ac running again. They were both very honest and professional keeping me informed at every step and also making me aware of other issues that needed to be addressed.

Jann X

2023-09

With appointments, it still takes over 3 hr for an oil change. Plus, there is no alignment even though it shows on the website. Need better customer experiences and expectations.

Jesse Garcia

2023-08

Went in for a patch and got told that I needed new tires. That they couldn't patch my tires since it was low on thread. That's how they make you waste more money. Went to a different shop and it was faster than them telling me they couldn't do it.

Tracy Barkis

2023-09

Was a walk in didn’t have an appointment and they took care of me right away. Everyone was super friendly and ready to help me with whatever I needed. Most definately would recomend them for all your car care needs.

Sunnayna Singh

2023-05

Kings canyon location is very gloomy and rude. I would not go back. I'll stick the the one I usually go to. It took 4 hours for nothing to be done to my car. I asked for services which were not completed and I was told I didn't have lifetime purchases that I know I purchased. Came home I have all the paperwork/reciepts showing i did in fact purchase what I said I did. The service advisor made it seem like the job I was asking to be done was too much to ask. He seemed annoyed like I was trying to get free services.

Chip Domler

2023-08

I have nothing but respect for the Pep Boys/Advance Auto on Kings Canyon & Clovis ave, I went in with no appointment knowing I might be there awhile it wasn't that long of a wait, BUT... what totally shocked me was when I went up to pay my bill the lady said 25 cents I was definitely confused, I was expecting $50.00 to $100.00 it was a simple fix, they could have easily have charged me a whole lot more, it sure is nice to know that there is a place that still has integrity, they have my business permanently 👍

Lori Fromhell

2023-05

I took my car in to have tires rotated and passenger rear tire inspected due to slow pressure lossthey said I had a nail but could be fixed. I paid for the repair and trusted all work was done.next day the same tire was going flat again! which told me my tires had NOT been rotated.2nd visit same tire, I was told I picked up another nail. I paid for this repair too. 2 days later same tire same issue!3rd visit same tire was told that they weren't sure THE BOLT patch was gonna hold and wanted me to buy another tire from them for 120. making the 50 I gave them to repair it twice a waste of money.the little manager was rude and smug and said that was the best he could do OR he could just drop my car and u could go somewhere else.so I did!they lost my business forever and I will never recommend them to anyone.

Stephanie Mangrum

2023-07

$359 for 1 tire!! Seems like price gouging to me. I came in for a tire check I have a leak in one of them. I know I may need new tires, I don't have the money. They refused to even look at it. Never going back there again

rws KILLERMAN

2023-05

I would recommend going somewhere else. Unless you have scheduled out an appointment ahead of time and even still you could be waiting a while, I would go elsewhere. If you are showing up for an oil change and if you ask "how long would this take?" Which isn't a rude question it's an honest one you'd ask, how long will this take? And if their response is "a few hours but it'll be done before we close" that is casting a very wide net and you don't expect to be told that at 8:30am. An hour yes but a few? I mean thank you for your time sir but I didn't come here to have breakfast and lunch and tour the scenery there and take in the sites of what run down business's and seeing people carrying their items in carts cause they have no where to sleep, course I could go and stay inside and just bask as I inhale all the smell the tires have to offer and hope they have a air freshener I can hang on my visor cause that smell ain't coming off me for a while. Nice guy but nope take your time somewhere else unless you have so much that you can pass away hours and not care. The rest of us in the real world will be going somewhere else thank you

Terri skyblue

2020-05

Great place to buy tires. Read your receipt they now Offer roadside assistance if you purchase tires through them. Read your receipt you have so much time to respond

Viajero Aventurero

2023-09

Armando the mechanic adviser has to learn to smile, and learn to have empathy whit customers , his role is to help customer to understand the situations of the car condition and how is gonna be fixed the car , seem he has to many experience in mechanic , but he has to learn how to use this skills to learn and explain the customer what is gonna happens

Steven Mendelowitz

2023-10

Terrible came in to change a battery 3 hours later didn't even start on it. Apparently they wouldn't know how to do anything without asking a computer first. 30min job come back tomorrow. Would avoid avoid avoid

Shay Darling

2023-06

took my husbands car in for an oil change and they stated they couldn’t change it bc the oil pan was “empty” and had a leak that needed to be repaired. proceeded to change it ourselves and car has been holding oil just fine without a leak insight. then took my car in for an oil change to save us time time and they tell me my battery and brakes are all bad and need to be replaced and quote me for the repairs, i decline. i go to autozone and have my battery tested, everything’s fine. check my brake pads they’re halfway. pep boys out here trynna scam people for their money, go to Auto Repair Specialists on belmont if you live in this area and avoid this pep boys at all costs.

Hu5tlerMr2

2023-07

Stay away, I am a mechanic by trade and was turned away from having an alignment because they said my 1990 toyota pick up was modified, the thing is the truck is an old workhorse, really beat up. It has zero done to it other than aftermarket wheels.