CVS Pharmacy

Robert L. Abrahamian

2024-04

On this and with many prescription pick ups the store was unable to access my debit card on file, so I have to profer the same card number from my wallet. I make sure to keep my information updated on the CVS app and even the store computer has my debit card in their system, but it comes back with an "ISF"/InSufficient Funds message. So what's the point of having the card on file if they can't access it?

B Le

2024-03

I have been trying to get my prescriptions after leg surgery and it has been difficult and strenuous with this location.First, they were denying me my prescriptions because I had two different health insurances and they only had my secondary on file. That is understandable but I was never informed about it. I did not understand how that could be the case because I was not made aware of it upon my first visit where I paid 25$ for one of the medications (which I thought was all the medication prescribed by my doctor to me) from the Punjabi lady pharmacist. I even asked her if there were more prescriptions in the drive thru and was told no. So whatever, I had surgery and took the only prescription I thought I was prescribed meloxicam at home.However, the pain and nausea got so bad and I ran a fever that I called my doctor. My doctor asked me what medication was I taking and after I told him only meloxicam and tylenol, he informed me he sent antibiotics, anti nausea meds, and oxycodine acetaminophen to this location!!! After I went back to this CVS for the rest of my medications, only THEN was I made aware about the two different health insurances and how they couldn’t give me it. They weren’t even aware I obtained the meloxicam prescription until I told them so as a rebuttal. I even got questioned how because apparently I wasn’t even supposed to receive it!After I settled it with my insurance, they only gave me antibiotics. This confused me again because my doctor clearly stated he also sent other prescriptions! I called them up again and asked them to look in their system to see if there’s any other medications they could have missed. The lady pharmacist told me no. I asked her again and she still said no. I literally downloaded the cvs app to double check all my prescriptions and guess what- all the other medications my doctor sent over was PUT ON HOLD!!!! By the pharmacy!!!!!!! :(((I could not understand this!! I was so frustrated and hurt because I really needed these medications and you told me there were no other medications for me! And you only end up giving them to me after I firmly told you exactly what they were :((( How could you not have seen these prescriptions on hold on your end???? 😞I am still in the process of trying to get my prescription for oxycodin acetaminophen because the pharmacy said they need a diagnosis code from my doctor. They claimed to have never received the first request so I had to call my doctor again to send in the second one, even though my doctor told me himself he sent that prescription over the first time already.It’s been a really unpleasant experience with this location and I will not be choosing to go here again. It was my first time getting surgery and having to fight for my medications in this way just really left a bad taste. Thank you for helping me within the means of your pharmacy staff but I will be staying away from here.

Nicole Baca

2023-11

If you have questions concerning prescriptions and savings, I recommend speaking to Alejandro at the Fowler/Kings Canyon CVS. He was patient and took the time to look into information I needed! Blessed🙏🏽

Magdalena Gonzalez

2024-05

Exelent service great comunicacion they answer all my questions

Sarah Stormo

2021-05

I will drive 20-25 minutes out of my way just to go to this location. Never had a problem here. If customer service is important to you, this is the place. Every single time I come the staff is always helpful and NICE!! I asked to transfer all my prescriptions here and she said she could do it immediately whereas other locations told me to do it online or other options. Love this place. So grateful it's a drive-thru, it's so convenient, they get most of my prescriptions filled the same day at earlier times. Thank you!

Trish Ellis

2023-05

Very professional and caring staff at the Pharmacy Counter. I have never had an issue. This is the best Pharmacy in Souteast Fresno. Go visit.

Joe Rivera

2021-05

Under staffed ...I feel bad for them..