Freedom Ace Hardware

Angie Thompson

2023-12

Second time I’ve been in the store. The same lady near the key department was very rude ! Does not know how to speak to a person. She just said (what you want). I don’t know if she need some education on customer service skills, but this is the second time she’s talk to me that way! I have had several businesses, one being an auto glass business and that it’s just not the way, you talk to people if she’s so unhappy she should need to find a new job!

Json “J-Gante” Salas

2024-03

Awesome neighborhood hardware store...in...out...no hassle. Love the selection and the right prices are clearly marked. Customer service is spot on!

Jesus Alvarado

2023-05

Walked past the green eggs and was not sure how they worked. Rod was so kind in explaining and I was sold. Unfortunately I have to wait to buy since I just bought a griddle. Wish i would have met rod before. He is extremely knowledgeable and helpful. He goes above and beyond with the customers . He deserves a pay raise!!! Awesome experience. The 5 stars are for rod!

Klips X

2023-11

Very good service, went yesterday! The workers are very good at looking for anything you need. Shoutout Marcos, Merced, Manny

Martin Luna

2023-07

Today. We got very professionalCustomer service.Were very helpful.To us. And good customer service goes a long to the buyerMartin

Brimdi

2021-05

Very helpful staff. Directed me to what I needed. Bought a few things from the monthly flier at very good prices. Also picked up some oddball hardware. Ace has a great inventory of hardware in the back room. Not as crowded as a big box store.

Nancy McKenna

2023-08

Didn't stop there today but I have in the past.The staff were friendly anf helpful to my needs

Walter Coleman

2022-05

A little bit more expensive than the local Home Depot but the employees are very helpful and friendly. I can always depend on ACE to get me the items not available at HD. Local and family owned, the best reason to shop here. I can always be sure of a great shopping experience at ACE.

Jimi Doss

2023-05

Like most Ace Hardware service is very good. Quicker than home depot. Go to Ace Hardware. Much better shopping experience.

Ernest Serrano

2022-05

Always friendly, great customer service, no complaints. Prices are a little bit higher, but I like the one on one interaction. I don't enjoy really big stores.

Michael Weisert

2022-05

I like this place way more than the big box store. Personal, friendly. Staff asks if you want help rather than avoid you. Got what I needed and out in 5 minutes. ACE aced it!

Josue Lopez

2022-05

I went to Ace hardware store yesterday and yesterday's Wednesday and this guy of the worker cuss with me I do not cuss him back what are all I do not cuss him back and he cussed me back and he trying saying I'm he want to call the cops and I'm trespassing can I say sorry to me back the manager didn't want to do nothing about this and did not want to fix the issue and I told her I'm not going to shop here no more I told her I'm going to take my money and my business somewhere else and I I do that I went to the home Depot and then chase me nice and have spec this guy do not have no respect and and he not say no sorry to me don't shop here at all this didn't have bad service Bass the staff rude to people I shop somewhere else and don't waste your time and you gas money to I know gas is too too pricey it don't shop here.....

Charles Perkins

2020-05

More or less filling the gap left by OSH packing it in. Prices aren't as good as HD, but service is better. Specific knowledge of the staff is spotty, especially the deeper into the weeds of specialties (electrical, plumbing etc) you go, but overall a great resource.

Julie A

2017-05

The one employee I talked to was just too naive. He knew what shelf the type of products I wanted were kept, but had zero knowledge beyond that. He at least tried to be helpful.

Roger Krone

2021-05

I love Ace, I got most if what I needed, they didn't have mantles and a replacement globe for my Coleman lantern though.

Jim Holligan

2017-05

Very helpful friendly clerks. They know right where the merchandise is located and help you find what you're looking for. Better than big box stores.

Marge Bauer

2019-05

Our always greeted & asked if you need help! If so they walk with you to the item your seeking! Also a clean store.

Esteban Phair

2022-05

As usual, got exactly what I needed at a fair price. Staff always helpful. : ))

Alfonso Esparza

2023-05

My experience was perfect DELIA is very nice and so helpful #1

Angela Hillaire

2022-05

Picked up a few things and got a great deal on some paint glad the stores there love watsonville.

Richard Rivera

2021-05

Ace's Like an Old Commercial I Saw Many Years Ago, "Ace Is The Place For The Heloful Hardware Personal, Great Store And Fantastic Employee's Extremely Helpful Thanks Ace For The Help When It Comes to A Screw To ARound File 👍⭐⭐⭐⭐⭐

John NORTH

2022-05

Here's a place where the moment you enter the store someone assists immediately... What a refreshing feeling.

holly bennyhoff

2023-12

Helpful and friendly.

sharon alvarez

2022-05

A good experience,This Ace really is the place with a helpful hardware man/woman

Rochelle McCoy

2023-09

Very friendly and helpful.

Edgar Sanchez

2022-05

A little pricey but you can find just about any screw or nut you possibly could need. Ace really is the place.

John Mora

2020-05

They didn't have valve boxes irrigation wire or any irrigation valve 1 inch. They didn't really want to help you find anything either. this was a surprise for me.

roxann heath

2024-04

Have what I needed

Issiah Davis

2022-05

Professional staff and clean store ! Highly recommended

Joseph Guerrero

2021-05

Always helpful and easy to find anything you might need