Pacific Outfitters of Eureka

Stephan St. Claire-Méfret

2024-01

One of the oldest and best. and you'll need it for your outdoor adventures. They also have fashionable and sturdy work and play clothes. Carhart scrubs even. The only downfalls... It is very pricey as most outdoor stores are. Yet. If you can afford it. Go. I have and would again.

Brett Watson

2024-03

Received outstanding service from Joel. He was incredibly knowledgeable about all things related to hiking and backpacking and a pleasure to deal with. I was also really happy with the deal I got on a new pair of Salomons.

Mister Uhl

2023-12

I found a pair of women's Northface gloves that I liked ($50) but when I started to pay for them I noticed that one of the seams was coming unstitched. It was the only pair they had in my size. The clerk said he could order another pair for me and I said that would be fine. As he was ringing it up he said, "There will be a $10 shipping charge to get them to the store." How strange! Why would I pay $10 for them to replace their stock? I knew I could get these on Amazon and have them shipped directly to my home with no shipping charge so that's what I did. The clerk was not interested in looking at the defective seam. I hope they didn't put them back on the shelf.

False Name

2024-01

Good store, but some of the fishing and hunting guys think they're CDFW and will tell you fisheries and seasons are closed when they're not. The clerk interrupted the conversation I was having withy friend to tell me that rockfish season from shore was closed. I looked it up when I got home and called CDFW and the clerk had got the no fishing license required at public jetties and piers regulations confused with current rockfish regulations. When he looked it up he kept lying to cover his incompetence. Listen to them about their sales but ignore them otherwise, cheap gear but customer service is terrible.

Tracy Wood

2024-04

Even after reading the 2 pan reviews all I have to do is glance at all of the 5 star reviews to get that I would love to do business with this company.

Ralph Jaggi

2022-05

This place actually had my the Hobie Mirage Lynx Kayak in Ivory Dune !I hailed all over the state of California and this was the only place I could find one in stock .They have one more as of today.Hurry it will go quick. The Manager was super helpful!

Walkabout Humboldt

2023-07

The staff in the hunting department are great! Morgan helped me pick out and purchase my first gun. She was knowledgeable and informative. I left feeling comfortable and confident with my purchase. Buying a firearm isn't something to take lightly. Buy it from professionals who really know what they're talking about. Pacific Outfitters is the place.

Derek Bolz

2019-05

I walked in here and straight up told the guys that I'm from Alberta and know next to nothing about surfing, but I was determined to try it while in California. They were super helpful with my rental right from the start, from getting me fitted in a wetsuit to carrying the surfboard right out to my vehicle, and even showing me the best place to go on Google Maps.When I returned with their equipment 10 minutes before they closed (on a Sunday, to make matters worse,) they let me use their hose in the back to rinse everything off and showed no signs of being annoyed or displeased at all. Everyone at this store was incredibly helpful and friendly. I wish I knew more of the names, but unfortunately I don't, so I'll just give a shout out to Craig since he shouted his name to me across the parking lot 😂These people know the sports and equipment they deal with and they will be happy to help you with anything. It also looked like they had a great selection of BMX and mountain bikes, which is usually what draws me into a store like this. I know if I'm ever back in Eureka l'll be going to Pacific Outfitters again.

Cody Graham

2022-05

Worst customer service ever. Hadn't even finished looking around before I was asked to leave the store because I hadn't boughten anything yet. How could I know if I hadn't even looked at everything yet? I can't believe how embarrassing they made me feel. I will NEVER come here again. I recommend ANY other outdoor store before this one.This is a picture of their parking lot during there so-called "busiest" hour. Haha

Kay Schellberg

2023-05

We were in the store today looking for some freeze dry meals. The sales person who helped us was fantastic. His recommendations were spot on. Wish we had his name, but would recommend this store on the strength of his customer support. You've got a great employee.

Sierra Saragosa

2023-07

I recommend going anywhere BUT here. I bought a $1000 Thule cargo box from here and I got the floor model. They installed it for me and when I opened it I noticed a hinge was broken. I called them before I put a single item in the box and they said to bring it back, I told them I would need to load it to be able to fit my passengers to bring it back. They said that was fine but when I got there they said I broke it by overloading. I told them multiple times we noticed the hinge was broken before putting a single item in. They said that I was lying and that I broke it, which was literally impossible. They only gave me a refund because they didn’t have me sign a form giving them permission to install, otherwise I don’t believe they would have refunded me. I wanted to buy the same box, but not a floor model. They would not let me. I had 2 kids in my car and their dad and more stuff than fit in my car without the box. My family had to take the bus home and I had to leave without a cargo box. The way they treated me was horrible. Buy off of Amazon before supporting this place.

Nina Jones

2023-07

This store is fantastic!The staff is amazing! Very kind, knowledgeable, and helpful.We spent hours in the store, so many things to look at and great choices.Thank you Pacific Outfitters!!

David Breisacher

2022-05

Pacific Outfitters has always been a great source for all my outdoor, clothing, and firearms needs. They have an excellent selection of high quality gear, and I was very impressed with the store last time I was in. Always clean, well stocked, and the staff is attentive and ready to assist. The guys in the firearms section informed me of the awesome sale they were having and took the time to offer some really personalized service. I highly recommend this very well run business!

Heather Vina

2022-05

I love this place. Great selection and even great service. I always have a great experience when I shop there. Their class selection is fantastic. If you want to have fun check one out. I especially like the fact that they support local and help clean up our community.

Lauren Prescott

2023-10

So helpful and had just the thing I was looking for, the MSR stake mallet is such an amazing investment for use with my heavy duty stakes that ruined my lightweight plastic mallet.

Sarah Hockett

2022-05

Locally owned and has great staff. Always helpful, friendly and informative. Hands down the best outdoors store in all of Humboldt. I go there for all my outdoor needs: hunting license, fishing license, kayaking gear, hiking gear, pretty much anything I need they have. Will definitely continue coming here for years to come.

Cassandra

2022-05

This review is specifically about the firearms department and Intro to Firearms course.I took Pacific Outfitters’ Into to Firearms course a month ago. The instructor, Jonathan, was thorough with the coursework, able to thoughtfully answer every question that was asked, and still was able to keep it fun. We probably shot twenty different guns on the second day, including handguns, rifles, and shotguns. I left feeling much more confident with my knowledge and handling of firearms and plan to take their Handgun Skill Builder I course in the future.A week later, I was ready to purchase my first handgun. The staff in the firearms department was friendly and helpful, including Miles who processed my Firearm Safety Certificate test and other paperwork. In the few times I’ve been back to by ammo I have never waited more than a minute or two to be helped. The downstairs staff has also been friendly whenever I enter the store and when they ring me up.Thanks Pacific Outfitters, I will be back for more!

Christine Joyner

2023-05

I want to give a shout out to Brandon! He was extremely polite and gave the best service ever. For the first time, I understand the point reward system. Everyone should be sure to take advantage of the rewards. I was able to save money since I used the my points for the 1st time in many years. Thank you Brandon!

Miriam Billinger

2022-05

Where is the button for 6 stars? Lydia helped fit both of our kids with their first backpacking packs. She was knowledgeable and patient. She also helped us with tents and sleeping bags. It was exceptional customer service. Far superior to shopping online. She even let us set up the tent to make sure it was what we wanted. Jordan was super cool and gave the kids stickers and helped us at checkout. All around great experience.

Connie Chancy

2023-09

They store looks nice...I didn't go inside I was just meeting a friend so I could give her zucchini bread, and bread homemade... 😆 🤣 😂

Tarik Elidrissi

2023-05

My experience with the staff @ Pacific Outfitters was an amazing experience. I've purchased multiple firearms in Humboldt county from local FFL dealers. Most of my experiences purchasing were not all that great, custom orders always seemed to spin the dealers heads, and unless it was on the shelf, they probably couldn't/wouldn't order it. After a referral from local friend & firearm enthusiast, I stopped by Pacific Outfitters. The indepth knowledge and outright kindness/ patience of the gun counter managers was so impressive, I ended up making a purchase that day. A few months later, I returned with a more indepth order, one not so easy to accomplish. A custom rifle, very rare and hard to acquire. Kellen (manager) & Hunter (manager), knocked this order out of the park, a home run so beautiful, you had to see it to believe. I was expecting around a year wait time. It arrived in under 3 weeks! Incredible work n' exactly what I wanted. A++ Service. I will be returning for more business soon. Best gun shop in Humboldt!

Heather Murphy

2023-09

Love this store! The employees are super helpful. Great environment and lots of great outdoor gear.

Adam Koons

2022-05

I stop by this store every time I pass through Eureka. It’s a good shop, and I’ve always been treated well here.The owner of the business is a complete goober 😜, but he’s a nice guy so it’s cool.I hope PAC out hosts TRW again. That was a memorable tournament.

Rebecca Chesterton

2022-05

Thanks for having a great selection of top brands. Your sales are always generous and your shelves are full. Nearly every interaction with staff has been positive, especially in the shoe department.

Jamie Moran

2023-05

Went in for a winter coat. The staff that helped me was awesome. She was knowledgeable, patient, and listened to my feedback. We found me an awesome coat! Enjoied my experience.

John Zwick

2023-10

Bike repair shop did a great job. I brought in a bike with a lot of wear and tear, and now it rides like new.

Meadow Bell

2022-05

I spent about 40 min with Joel today, while he helped me pick out some hiking shoes that would fit my feet. I had my feet measured/sized for the first time since I was a kid, and lo and behold, needed a totally different size than I thought. He let me try on a few different pairs but the first pair he suggested fit the best. A few months ago he helped my partner find a pair of hiking shoes as well. They also have nice socks for you to use while you try on different shoes. I didn’t really think about this as I was wearing a daily sport sock from Costco and it’s not what I hike in. The gals at the front were helpful, and offered to hold on to my shoe box and socks while I checked out the clearance section. They are so helpful here without being salesy at all. (I had gone to 2 other shops to try on shoes, one didn’t have anything in my size and weren’t very knowledgeable about other products, and the other store never acknowledged me after I was in there for a while trying shoes on from their rack.) Prices seem standard for the higher end outdoor brands that have set pricing.

Ann Blake

2023-11

Incredibly knowledgeable staff and quality products. Highly recommend.

Diego Arevalo

2018-05

Fantastic selection, I've bought a 4 season tent, a beautiful Cannondale and all sorts of other great gear over the years. Always my first place to check if I need anything for the outdoors. The bike shop is top notch, Dan is a wizard with the stuff. I don't trust any other shop in the Humboldt area with my ride. Staff is friendly and helpful. Keep it up!

Sean Avery

2019-05

I have been in the area, off and on for over forty years, the name changes, yet the shopping experience has not. The selection of inventory, professional, knowledgeable and articulate staff, who are NOT afraid of saying, "I am not sure, however, allow me to find the RIGHT answer for you." with a friendly smile as well. We all desire the best possible value for our money, while they may not have everything under one roof, they do have enough of all shopping elements for some of my purchases and neighborhood dollars. I strongly recommend that you make a trip to see them and decide for themselves.