Humboldt Herbals

Sarah Moschetti

2024-03

LOVE this store and everyone who works here! I always have a phenomenal experience everytime I go here. Employees are extremely helpful and knowledgeable. I never feel rushed and they are happy to answer all my questions and share their knowledge with me. AMAZING selection, too. Thank you Humboldt Herbals - you are truly a gem in our community!

Russell Pace III

2024-02

This is the awesomeness herb store in the whole world! They have the most high-quality herbal products and the ladies are very knowledgeable. Highly recommend!!!

H R

2024-03

Humboldt Herbals is more than an herbal shop, it's a gem in our community for many reasons. The knowledge of the people who work there has been immeasurably helpful to me and my family over the past decade. It also feels so comforting to know they source the best possible herbs in terms of cultivation and location. When family come to visit, I bring them to Humboldt Herbals, all of them got valuable information and herbs for health and delicious fun! They want to go back every visit. Thanks for all of your kind help! So glad you're here HH! 💚

Mikaela Greene

2024-03

Staff was super nice and they had EVERYTHING! They helped walk us through how to create our own tincture and all of the herbs smelled amazingggg. Signed up for their email list and definitely will visit again soon!

Barbara Shannon

2024-04

I am tapering down from a round of steroids and sometimes have bad side effects during this process. I went to HH today to get some red ginseng for my brain. Jessica helped me and I so was so glad she was there. She’s a naturopathic pharmacist wizard. She Asked me lots of questions. Really “saw” me, then she put together a very well thought out set of tea remedies both of which required time measuring and right sized dosing. I was so impressed by her desire to prove exactly what my body needed. If you ever need herbal or medicinal teas remedies,, please check them out. Absolutely amazing blend of caring, science and customer care.

mark bulgara

2024-02

Great shop! Lots of interesting items to browse and buy

Nathan Webb

2024-04

This is an awesome shop, the staff is kind and knowledgeable and they have a great selections of herbs, teas and supplies to make your own herbal creations.

Melissa Malmberg

2023-07

Cute shop, great inventory but the older associate was snobby and standoffish. My family and I came through after a 3-day camping trip, excited to smell the beautiful herbs and tinctures. My daughter had a scent picked out and I had some gifts in mind, ready to spend some money, when we were invited not to handle the display items. That were on display. (?)

cassandra spalti

2024-02

So grateful for these ladiesAnd the fine quality medicine and goods they provide to the community!They have always been able to answer questions, point me to solutions and give me the ingredients to concoct just what I need!

Humboldt Dancers

2024-02

Love shopping here! Customer service is great and staff is super knowledgeable!! Recommend to everyone!

Christopher Drop

2024-02

Smells clean and inviting with warm and friendly staff (who are quite versed with professional level knowledge of the products).

Izzy Ferraro

2023-05

I have strong memories of relatives buying me things from here as a teen. Down to earth, smells like heaven, employees still wear masks, and honestly it's the best place to buy homemade tea. It's clean and mellow and there's so much to sniff. I was listening to a pregnant woman get morning sickness recommendations. Staff is helpful.

Connie K

2022-05

The staff is rude and condescending which is unfortunate, because it is a cute store with wonderful gifts and teas. I would like to recommend that the staff be retrained to be welcoming, friendly, and helpful, instead of rude and dismissive. I have had more than one negative experience here, and I can see that many others have too. It's a shame, but it's never too late to learn from these reviews and do better. Good luck!

David Gaddis

2024-03

Hhumboldt was just a place to go. Everyone there is very knowledgeable and provides excellent service.

Robin

2022-05

It is an amazing shop! However, when I got to my car all of my teas were not in the bag. I went back to the store and the lady who bagged my tea was helpful as she remembered everything I purchased. The lady who rang me up kept saying, “I remember putting more in her bag.” That statement made it appear I was lying. She said it at least 5 times! The manager (I think it’s who it was) came from the back room and was incredibly rude. I was in NO WAY trying to rip them off for 2 oz of tea but believe I should have gotten what I paid for. Perhaps they rung up my tea and simply didn’t get one bag into my bag and it ended up in someone else’s? I think what bothered me most was the sales girl claiming “it’s not my fault”. I never went in to accuse anyone. It would have been far easier if they would have said, “so sorry, let’s make this right”. Unfortunately this set the tone for the entire day 😞 3 ladies were working, only one was even remotely nice. Sad to have such a great shop and such uncaring help.

Delaney Kelly

2022-05

Staff is always condescending and feels like they gate keep. They asked if we needed any help and we replied that we were just browsing for Christmas presents so this will take us a minute. Then the employee just stared blankly at us without saying anything in return. It seemed they did not want us in their store at all. Isn’t the whole point of a herbal store to feel good, heal your body and boost your vibes? Good vibes are definitely something the staff does not have. They always make me feel that I shouldn’t even be in the store. They are no fun.

bart Weimer

2022-05

Fantastic items. Horrific staff. One lady with black hair was very helpful. The other two - not at all. Rude and condescending. I watched three purchases all of which were abusive to the customers. I won’t go back, even for their great tea and gifts.

Eleanor Hagan

2021-05

Had an absolute wonderful experience here today. The ladies were very warm and welcoming and had lots of experience as well as advice in what herbs I should/could use. Not only was I given immediate acknowledgement for what I needed help with but I also learned a lot. Prices were very reasonable, and product seems very authentic. Will definitely be coming back to purchase more!

A. McDaniel

2023-07

The store is beautiful as are the people! Cannot wait to return. So helpful and kind. Love their herbs!

stacee cootes

2023-05

CONNIE k. Nothing has changed in a year since your review. Sadly I walked into the store today thinking I wanted some herbs for immunity and energy... what I got was a big fat Nada. The woman was behind the register with a scary scowl yes I said SCOWL on her face and her phone attached to her ear. Browsed for 5 minutes and they never asked us tif we needed helped and I certainly didn't want to approach the scary lady.lt Must be nice to be so rich you don't have to care about customer service. Back to CVS. At least they are helpfull

larry karsteadt

2024-01

Best plant medicine store on the north coast of California and beyond!

Jessica Beyer

2022-05

This is my happy place. The staff is always helpful but not pushy. I like the calmness of this place sometimes it's nice to let people just look around and reflect on what they need. Also love that different herbal classes etc. are offered.

Danielle Gloystein

2018-05

Nice space, and selection! Always admiring one thing or another from this shop.

Christina Kersh

2020-05

Went to this store today with my mom, having a great day. Was not greeted or acknowledged. Two women were helping a college student male with something regarding thc. I'm standing in line behind waiting. The guy left no purchase, the ladies continue to talk . still not acknowledging are existence to buy with product in hand. Shaved head goes on to say she's taking a break, elderly woman walks away. No acknowledgment whatsoever. Finally asked the nice curly hair brunette to ring me up, which she apologized gave me 10 percent. Could not believe the rudeness of other ladies. Still durning my purchase, shaved head girl tries to interrupt lady ringing me up. Total rude . if you go to the store prepare to be ignored. ! Spend your money elsewhere

C N

2021-05

A wide selection of herbal teas and medicines including herbal tinctures, books, and candles. They also have a lovely display of classic teapots (I got mine there). There are lotions, scents, and spells. The staff is very helpful and during non-pandemic conditions they offer a daily hot tea and a pull tarot card.

Hilary Eisma

2019-05

I have been in this shop numerous times and the employees are consistently condescending and rude, and blame their mistakes on the customer. If you ask for a certain amount of an herb they may bag up more than you requested, then claim that is what you asked for and be rude to you about the discrepancy. They have even overcharged me for herbs, for example charging me for three ounces but when I weigh it myself I find they actually only gave me two. This may not seem like that big of a deal but some herbs have quite a high price per ounce and it is just as easy to get it right and not overcharge your customer. Poor customer service, dishonest business.

Lois Freisleben-Cook MD

2018-05

Great selection but one has to wait in one line to obtain a spice and then in yet another line to pay . Even though I called ahead it took me over 30 minutes to purchase one spice . The first line required that I wait while the person in front of me was receiving detailed health advice . During my wait in the second - waiting to pay cash for a small purchase,- the card system rebooted further delaying those ahead of me .

Angel Gott

2020-05

I've been coming here for years and I've always had good experiences. These ladies are caring and helpful. They have something for everyone, and their herbal mixes are top notch.

Kate McCay

2024-02

Fabulous

Keka Donner

2024-02

Very helpful when I was very difficult to help lol