CVS

Carol Green

2023-05

THE WORST PHARMACY ON EARTH. Regarding the CVS Pharmacy at 1105 Myrtle Ave, Eureka, CA: I am filing a complaint with CVS, Medicare, and the California State Board of Pharmacy for several reasons. During this last year of 2022, the CVS Pharmacy on Myrtle Ave. has been closed during the “Hours Open” listed on their webpage and on the phone. The store is open, but the pharmacy is closed. Management and staff have used excuses like, “Our only pharmacist has Covid” or “. . . the flu,” or “We have no full-time pharmacist.” Many disabled people live in the neighborhood and need prescriptions filled. Some are very sick and cannot easily get to a pharmacy. People who walk to the pharmacy may check by calling their answering machine first to see if the pharmacy is open, and the recorded voice says it is open. But when they get there, they find it is not. They are redirected to the pharmacy a mile away and across the freeway. For walkers and people in wheelchairs, this is a great inconvenience. Though I have complained 4 times, the management has yet to change their website to say the pharmacy is closed. The CVS Myrtle Pharmacy in Eureka phone message tells you that your prescription is ready to be picked up. They recently corrected this particular issue, after years of misrepresentation. In addition, the look of the front of the store has always been unsightly, a health hazard, and revolting. I would think that a power wash could clean it up nicely if they’d cart off the mangled, broken newspaper machines to the dump. Checking on 12/16/2022. Nothing has changed. This CVS store/pharmacy is absolutely the worst business I've ever seen and I'm 74. The pharmacy still says it's open online. Text messages say you can pick up your pharmaceutical now. Yet the pharmacy was closed on 12/15 Thurs. and today, 12/16 Friday. CVS Corporate must be asleep at the wheel. Someone should shut this place down permanently. It appears there is no profit made at this store, as there are very few customers. I keep trying to change my pharmacy, but this CVS Pharmacy is never open so I can't change it. Geesh

Missy Boynton

2024-04

Store is very clean! Associates are always very helpful! Overall all shopping experience is great!

A Greaver

2023-09

Called the pharmacy during normal hours, was put on hold for over 30 minutes. Eventually I gave up and called the front desk, they picked up immediately and when I asked if the pharmacy was open they said no, the person was at the Harris location... Where the pharmacy is supposed to be closed today. I would just call that location but because the pharmacy is supposed to be closed, the phone wont let me transfer to the pharmacy. I don't recommend this CVS, the Arcata one is much better.

Stephen Childs

2024-01

Guy told me the bathroom was in use, waited an hour and a half to have someone eles tell me to shove off because it was out of order. Did have Dr pepper though so I guess it's a plus

matthew Beltramo

2023-06

I am thankful that I had to call an employee to take the security pin off the $8 Dentetemp tooth filler. Thank you CVS for keeping Black Market fentanyl laced Tooth repair kits off the market. Your commitment to customer convenience and safety is unimpeachable.

Michaela Raymer

2023-05

This pharmacy used to be well staffed and a pleasure to visit, but for more than a year now it has been absolutely horrible! I’ve been a customer for years but am finally giving up and moving my prescriptions elsewhere even though I live next door! The worst customer service I’ve ever seen and at least 15 to 20 minute wait times to speak to a pharmacy member on the phone! They should be ashamed! Go ANYWHERE else!

Rick

2024-01

The store manager is low class. I don't like the store manager. How she's a manager is beyond me.

Gary Goslin

2022-05

Shelves were not stocked and ALL cashiers lanes closed. The district and general managers were trying to " encourage" more self check-out by forcing this option. When I suggested to the DM that a discount might work better than forcing me to be my own cashier, he replied my "wellness card" was my discount, and " there you go" he replied. I told him with customer service skills like this I would not be returning.He shrugged his shoulders and turned away. I have sold my stocks in CVS and suggest you do the same.i will be emailing the CEO.

M ODonnell

2024-02

I will not send any medications to cvs due to new pharmacist

Linda Susan Hawkes

2021-05

I needed something I couldn't find and was helped by a pharmacy staff person. My prescription wasn't ready so I went to the main store checkout counters to buy the other items I'd found. There was no one at any checkout other than pharmacy. I yelled for an employee and no one came. Another woman was also waiting and had been needing help with the new check out machines (which I won't use). i dropped my hand basket on the floor with the items still in it and left the store. I also was unable to find many items but the shelves were very empty. For example I was trying to find and anti-mold and mildew product and the store had no cleaning products other than dish soap. Finally, there was no one on the floor to help customers find things. I waited in line at pharmacy twice just to get help with items from other parts of the store because there was no one else in the store to ask. The people in pharmacy have always been helpful and good employees. I am very disappointed in the experience I had today in the other part of the store.

Connie Kaiser

2021-05

On 06-18-20, I went to CVS, myrtle ave, to pick up an item that was advertised to have mystery offer from Coupon Center. Was disappointed when found the machine is again not working. Later, was greeted by associate Shannon. She was very friendly and asked if I need any help. I told her about my inability to get the Mystery Offer. She was so helpful. Able to print out $5 coupon for me and told me about the CarePass program. That save me another $10. Instead of feeling misled with false advertisement of “mystery offer”, I left the store with the product plus a $15 discount. And I misplaced my credit card. They found it and kept it safe for me. With staff member like Shannon, I will definitely be a loyal customer.

Rylen del Rio

2022-05

One star because I have been trying to reach CVS Pharmacy for 2 weeks. They do not pick up their phone. I have been on hold for one hour. I called the front checkout and she claims there is one person to answer the phones and told me there was nothing she could do to get the pharmacy to answer their phone. Guess I'll be switching pharmacies.

Bumfights666

2023-05

The woman at the pharmacy (Tina) is extremely rude to her coworkers and to customers. She's hung up on me several times. She rushes to look something up, gets the wrong info and yells that she's right and you're wrong. Horrible experience every single time.

Ellie McEntire

2024-01

Short staffed, yet still provides excellent customer service

Celina Calvillo-Garcia

2019-05

I went to pick up a prescription for my wife and the Pharmacist PJ was the most knowledgeable, compassionate, friendly and helpful pharmacist I have ever encountered. You could tell he was passionate in what he did and genuinely wanted to help his customers. It was a new prescription so I was given the standard consultation after purchasing it and have never received more instructive and genuinely helpful advice. As it was medication for depression he not only gave info on what side effects she should expect and look out for, he also gave advice and suggestions as to how the people close to her should handle any possible side affects with her mood. He extended an offer to have anyone of us call the pharmacy at anytime for any support or questions we may have.

S M

2023-11

I can’t count how many times I’ve shown up during regular business hours and the gate was closed

Ashley Williams

2022-05

One of the worst CVS I’ve ever been to for the pharmacy department they almost never have your prescription ready then they tell you that it’s ready and then they make you wait 20 minutes while you’re in the store. My prescription is put it on a Tuesday it is now a Friday and I’m here to pick it up after waiting and I still have to wait 20 minutes because it’s not ready

Kassandra Thurman

2022-05

Literally the worst pharmacy in town. I wait 2 days for my script and call about 4 hours before I go to pick up and get told every time it won’t be ready for another day and the employees are always so rude even if it’s a medication you needed ASAP. I was hoping things would be better once they upgraded the pharmacy but it seems worse.

Lisa Allen

2022-05

Yesterday they refuse to give me my inhaler and my imbuler inhaler an coughMeds cause of short staff. So they put my meds on hold. Boycott allCVS. Open Door told me that theyGet compliments about cvs manyTimes a day. Open Door suggest IUse Wal greens

Natasha Mariani

2019-05

I walked in today a few min before the phamacy closed. After being ignored for a bout 2 minutes, They told me that they would be closing in a few minutes and that they could not help me. This really sucks because i am really ill. I need the medication. My rx coverage is specifically at cvs pharmacies. I now am going to move my home pharmacy across town because of the inconvenience i am living with. I would assume that since they are a pharmacy they know that the service they provide is very important in keeping people healthy and alive. But hey its Saturday.

Littlebigstink

2020-05

DO NOT USE CVS PHARMACIES. Horribly overpriced prescriptions. $200 at CVS vs $13.00 at Safeway. Highway robbery for over the counter diabetic supplies...and this is really hurting the elderly population that doesn’t understand how to use amazon, or price compare, naively trusting that they are being treated “just fine.” No customer at CVS pharmacies are treated fine at all. 👎

aimee hennessy

2023-05

Just wanted to give a shoutout to the dependable pharmacy staff, who have always been helpful here. Have never had any issues.

Anna Reněe Squires

2023-05

CVS treated me so bad for months. I finally got the hint that they don't want me as a customer. So I shipped around and am taking my business else where.

Samantha R

2023-05

Pharmacy is just a mess, will be closed randomly with only a notice posted on the door. Have now switched pharmacys in hopes of better service

Stephan St. Claire-Méfret

2022-05

Always very pleasant staff. Nice pharmacy. Lots of household items. Food. Alcohol. Books. Pharmacy located inside. Clean.small pet friendly.

Nicholas Ortiz

2022-05

I'm not going into the details of my experiences. There is something wrong with this pharmacy, though. I just called my doctor to get my prescription sent to Walgreens instead. There is solid reason to avoid this place.

Kiranjeet Saini

2022-05

Pls update ur system. Atleast. Bec it gave me wrong info. For one prescription at mytle ave.. hello. Pls focus on ur services. I am very sorry for bother u. ... and thx for let me know u guys don't serve us... .. my advice to u guys. Focus on ur job. Then judging people..mytle ave. Cvs. Thx

Kristin Goff

2023-05

This store is a mess! The pharmacy is completely incompetent. Do not fill your prescriptions at this store.

tom arnall

2021-05

Geezers sue CVS.Stay tuned to this review for details and pictures.

Kevin Burks

2023-05

Closed pharmacy on a Monday with no warning. Very rood and unhelpful store staff as well.