Cosmo Prof

Jack Ross

2023-12

I did a little work on their store, but from what I seen this store has friendly staff. All the customers left happy and smiling, it's clean. I had fun working on there store . My big dog was welcome .I would recommend this store highly. Thanks girls ! My car in the window

Kato Zion Ballesteros Lora

2024-04

Racist/homophobic establishment. I’ve been here about 5 times to browse since I’ve moved here years and years ago. I frequently dye my hair and buy from Sally’s but figured I’d give this a go. Now listen, it was not brought to my attention this store is ONLY for licensed professionals until my very recent visit. I did further research to confirm. What I did not appreciate is I have been in this store several times to browse without anyone bothering me or notifying me about this rule. Last visit I did find the lady (assuming the manager) a bit odd, she was not in the store and my fiancé and I went towards the evening. She freaked out and said she was closed but why did she not lock the door while she was in the back room? That’s a lack of safety and security on her part but she reassured us that we can stop by next time when they’re open. Cool. I’ve finally had some cash and been needing to buy hair dye so I come in (as a brown queer man). She immediately said “hello” to us and we continued our browsing while another (white) individual was there. We were browsing for about 10-15 minutes until she threatened to kick us out with no reasoning so of course I decided to question the rationale.She said we have to be card members (again not specifying what that means so we assumed it was to sign up for some rewards plan) so I inquired to sign up. She said she refuses to sign me up and I asked why. She would not give a reason but after pressing several times for an answer she said we had to be licensed professionals. Again, was never made aware of this policy and I completely respect it but why was this brought to my attention the 5th visit mid browsing? From the outside without this prior knowledge is comes across as targeted aggression, she did not question the other white browser individual who decided to leave after she was done browsing.I accused her of racial harassment and she laughed at my face and decided to immediately call the cops to a BROWN person putting my life in danger because she didn’t specify the rules.I’m not complaining about not being able to buy, what I did not appreciate is why is this not posted clearly on the doors, why has she in the past not tell us about this rule, why did she threaten to kick me out and accuse me of not being a licensed professional when she had no clue if I was or not. Why did she invite us back the last visit prior to my recent? Why did she not mention this policy right as customers enter? (Mind you it was just my fiancé and the other browser at this store she had time to explain this policy at the beginning) why did she wait 15 minutes and accused me and kicked me out without asking for verification?It’s clear this manager has some racist behaviors as I called her out for it she didn’t even “threaten” she immediately started calling the cops. Again, I UNDERSTAND (now) this is for licensed professionals but she did not kick any browsers out of any of my visits, only targeted me and not my fiancé who happens to be white. There are professional ways to state policies and a time and a place as well as a proper (and safe) way to kick someone out without warning or calling potentially dangerous policemen who put my life at risk (as they have done to me in the past in other racially motivated incidents)I’m not offended that it’s only licensed professionals I’m upset of how this manager has went about it and the timing and attitude coming from her.Well the one good thing about Humboldt’s high rents is hopefully it affects this business and shuts it down! It’s a bummer because there are more localized products than typical corporations such as Sally’s, I understand it’s for licensed professionals AFTER I did my research but to immediately get accused and not told of this policy til my 5th visit is horrendous behavior. So girl, your time is coming up soon cant wait for the doors to close down and you’re unemployed!

Angel Gott

2019-05

I love this place but they always follow you around like youre going to steal something. I notice them do it to everyone. Some of them are knowledgeable in the industry and some are not. I love the deals they always have. And there is no other place to get Its A 10, and I am addicted to that stuff.

Colleen Rankin-Wheeler

2021-05

Nothing special and sadly nothing stands out about this place. They didn't have what I was looking for and in general I found the store to be a bit messy, although they could have been stocking shelves. Tons of parking, easily accessable.

Cherry Willingham

2018-05

Workers there were so sweet and knowledgeable. Whenever I'm in, they know all the stylists by name and there's always a laugh to be found. Best customer service. Two thumbs up!

livforcolor

2018-05

I’m from out of town, I live down in San Jose and every time I come up here to visit my sister and do her hair I come here. All the ladies in this place are super helpful very nice and leave me with a positive experience, it’s also stocked very well, very clean and organized in comparison to the one in my city

Sherry Biddle

2023-05

I love going to CosmoProf for all my haircare needs, you have to be a licensed cosmetologist or related professional to go in and purchase.

belly dancer31

2020-05

My home away from home! I'm always running in and out of this place! If they don't have it they will order it for you! This place treats me like a queen!👸💟

Abigail Steeves

2017-05

If your a student don't shop here. Every time I have to go in to cosmoprof I hate it. They make you feel so unwelcome by following you around the whole time to see if you are stealing and are super rude. If you ask them a question they almost never know the answer.

Diana Porter

2022-05

Great deals went shopping for my friend had fun huge selection clean store and great staff very helpful

baumshell

2022-05

My place I go for all my needs as a professional. It’s funny the people that are mad that they can’t go? Lol I guess they need to go get their cosmology license. 😂

Margie O

2022-05

Nice ladies working there but still can't get some items.

Gabe Kelly

2017-05

Called ahead to make sure they stocked what I was looking for, drove out of my way, spent 10 minutes looking at products, all to be told I had to be licensed to buy.

Franci Barrientos

2022-05

The ladies go above and beyond to help you, I just wish their corporate would send them more products!!!

Darcy Connich

2023-05

Best beauty store in Humboldt county

Pat Bruga

2019-05

Great customer service! Prices are high. .

Lyn Williams

2021-05

Friendly customer service. Easy in and out.

sheree spencer

2021-05

Nice ladies and well stocked .

Laura Avila

2019-05

What's to say...this isn't open to the public. Only hair dressers.

Elisha Willcox

2019-05

The girls are always so helpful!

Povheng Yam

2019-05

Good place for professional salons.

Judith Pucheta

2020-05

Great