4.6 (38)
17401 Ventura Blvd, Encino, CA 91316
(818) 817-9451
petrockhotel.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Marianne Gradman
2024-02
My Pomeranian had an absolutely fabulous grooming session at Pet Rock Hotel and Spa! They're truly skilled with various cuts, from the classic "boo" to lion cuts, and they master every Pomeranian style. What sets them apart is their attention to detail - they not only expertly cut my dog's hair but also file his nails and express his glands, a service I haven't found elsewhere. My friends with different breeds have also had outstanding experiences. I must commend their exceptional grooming skills! Additionally, they provide excellent daycare services at an affordable price for when I'm out of town. Delighted with their grooming expertise and considerate pet care offerings!
Bianca Sapo
2024-01
Absolutely love petrock, the level of love and care they have for animals is very apparent as soon as you enter. I would not trust any other place with my boy. If you love you pet, go to petrock, your pet will thank you
Alexis Brewer
2022-05
Just came in today for an interview. From what I've seen, the place is very nice, clean, organized and had a lot of enrichment in the place. I love how the pet houses and suites looked, each pet house has a little tv and decorative walls and decor. Owner/manager is very kind and very approachable. I hope I can work here and get the experience of working here.
Ronen (Elevate Luxury Living)
2022-05
I found them today on my way to check out the new planet fitness. I was surprised and happy. The inside looked great and very clean the staff was very friendly and informative. I asked them about pricing and other pet related questions and they were very reasonable! I will be taking my puppy there very soon.
Julian G.
2022-05
They took great care of my pets! They don't freak out when dogs wrestle, which I love because they only stop if one of them is getting hurt. They let them act like they're supposed to. Love this place too they gave them St.Patricks day bandana's!! Love this place, would give it 10 stars if I could
Daniel
2020-05
They really understand the concept taking care of dogs and providing a clean and safe environment.. Immediately Roscoe was in doggy day care heaven he loved the attention he was given by the staff when I went to pick him up he literally didn’t want to leave although he was excited to see me it was almost like he wanted me to stay! All I can say is I’m very happy with this place and would recommend it to any loving dog owner.
Gordon Mace
2014-05
The Petrock is one of the cleanest boarding spa's I have seen. I take my FGSD there at least 3 to 4 times a week. The help is so nice and the hotel is spotless. I truly rely on this place to take great care of my puppy. The best part is when I pick her up she always smells great. They truly care about your pet.GM
Kenya Wallace
2023-05
Clean, cost efficient, and fun. Our pup loves this place. Boarding, daycare and grooming, consistently great service.
Eden Shizzle
2016-05
I love this place. I've been bringing my 13 year old dog here for years. Every time i go pick him up, he comes out looking and smelling great, and i you can just tell he feels young and happy. I brought my new puppy there for his first time a few months ago and they worked their magic on him too. They make all dogs look flawless and I feel very safe leaving my dogs there with them. Can't really say that about any other place. My sister used to volunteer here, so i know they DEFINITELY only hire animal/dog lovers. I'll never go anywhere else :)PS. To top it all off; they give report cards/ progress reports with a check list for your pet to let you know how they behaved, or if they have anything specific the owner should be aware of. (ie. tics, fleas, scabs) nothing can be better! Love you guys!
Annie G
2019-05
This place is the absolute best! They always take amazing care of my shy little Pomeranian. They send picture and video updates daily and let him play with the other animals. They even keep track of vet records and reminded me when vaccines were going to be due. I also started buy this holistic brand of pet food from them and get it much cheaper then other stores. Grooming services are also amazing! Nothing but good things to say about pet rock. You can check out my dog @shylo_the_Pomeranian
Maeve Rueth
2018-05
Pet Rock Hotel provides exceptional boarding and grooming services for pets. Everytime I have brought my French Bulldog, Rave, here she has a blast. I love how they keep you intouch with your fur baby while you are on vacation with sending you photos and videos of them during the stay. Another perk is the events they conduct. Recently I attended the Halloween Costume Party and where beverages and snacks were provided along with a contest and snacks for dogs! Thanks Pet Rock Hotel for being amazing!
Kayla Love
2024-03
The owner is so unprofessional and they provide horrible service go to take your fur baby somewhere else
London Price
2019-05
New groomer had no experience he just buzzed two dogs hair off instead of grooming them and over charged us. Very unhappy. Do not recommend for long hair dogs. Don’t even deserve one star
Gal Lis
2020-05
They care about our dogs and take great care of them, and the dogs love it there. We bring them here every time we need to board them.
Karyn Wong
2019-05
My dogs love it there. They do a nice job grooming
Hamed Tavakkoli
2023-05
Best dog hotel and spa in town no questions asked.
Malia Noel
2019-05
Did a great job on my dogs grooming
Ginger Dickens
2019-05
Love this place for my beauties!
MONA FLAUM
2017-05
Quinn had a wonderful holiday thank you
Christy Rae
2018-05
🐩🐕🐈🦄
Dixon Zarshenas
2020-05
Beezkneez
Afsaneh Pourfakhr
2020-05
Expensive but good
Alina Zeledon
2022-05
Thank you ❤
Monday | 7 AM-7 PM |
---|---|
Tuesday | 7 AM-7 PM |
Wednesday | 7 AM-7 PM |
Thursday | 7 AM-7 PM |
Friday | 7 AM-7 PM |
Saturday | 9 AM-5 PM |
Sunday | 9 AM-5 PM |
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