CVS

Jose Viramontes

2024-04

Great customer service but always the pharmacy is a little busy.

roger valle

2023-09

I chose this pharmacy over Walgreens when my doctor ask me because I've been told it was better, worse mistake, I was feeling horrible on Monday and needed some strong Ibuprofen, it took them till today Wednesday to let me know it was ready,, really? 2 days for Ibuprofen? I had to get something over the counter, it was a good thing it was not some medicine I needed to survive,,, never again

Sydney Rae Jeffcoat

2023-09

CVS in El Centro is filthy! The shelves are coated with black dirt as well as the products. I left my initials on one shelf that’s how bad it is. The floors, well, just don’t look down. The entire store is deplorable and embarrassing considering it’s right off the I-8 where visitors will experience it. It sucks because I pay for their Carepass, get awesome coupons at checkout but I will never go back to the El Centro store. I gave one star because the employees are nice.Come on CVS y MAS in El Centro there is no excuse for the filth!

Epik çvx ꓐ

2021-05

Pharmacy is really good! Service 10/10 they send me text to let me know my prescription is ready never waited more than a day to get full fill. Customer service inside the store varies, guys are always pretty good, while some girls depends on what kind of mood they are sadly but true, from rolling the eyes, heavy breaths to mean faces. Except for a new girl she is always in a good mood and great customer service more of those please 😌

Anamarie Garcia

2023-05

Literally I was the only person in line and the cashier preferred to be on her cell phone talking to her boyfriend vs. Tending to me. What kind of people they got hiring in the valley??? What a joke. I finally told her are you even working here or no. The manager needs to make better choices on who they hire

Randy Sanchez

2022-05

Called to see if a prescription was ready. It was called in early morning. Waited until 3 to call to if it was waiting to be picked up. Was on hold for almost an hour. 3 times someone answered and asked me to wait and then wasn’t ready. Have to pick it up on Saturday. I prefer my old pharmacy they’re ready usually on 20 minutes and at a lower cost. But insurance wanted me to use CVS for this particular drug because I need a 90 day supply. Their worst than the VA

Eva Manzo

2022-05

The drive thru for medication takes forever. About 10 minutes a car. The line right now has 7 vehicles. I'm timing it. I kidd you not 10 minutes a car. I will be finding somewhere else to fill my prescriptions. It's not worth the wait.

Jessie Russell

2022-05

Friendly and helpful staff. We were able to get a passport photo printed ($16) within minutes, a COVID-19 booster shot (Pfizer) within the hour, and some pharmacy items I hadn't been able to find at a couple grocery stores. They're offering COVID testing through the drive thru only. There was a lot of stocking going on and a ton of deals for purchases. There was a very big crowd at the pharmacy but every staff I interacted with was courteous and in decent spirits. There is ample parking, no one was illegally parked in the accessible spots, and most isles were accessible to mobility devices. I asked an employee for the details since I was navigated to the wrong place while driving here. They were thrilled I could fix the listing because they've been trying to get the new address updated for months.

Rachel R. Vrgs

2023-12

Great service, medication is mostly available but if not they will have the following day., Prices are great and one can use all available coupons at on

Scott Gomez

2023-05

Always, always, incredibly slow service at the pharmacy windows. Checkout is unnecessarily complicated by questions presented from the payment system.

ʝɕ ʝꪖɨϻɘ

2018-05

"Desert Medical Pharmacy" Use To Be Much Better. Since it Has Been Taken Over By CVS With Their Corporate Policy, Their Customer Service is NOT Good At All! So That Being Said I Have No Positive Rating To Give. As Far The Employees Keep Up Your Great Work, I Know Your Doing The Best You Can! [Corporate Businesses Have Made A Mess With Customer Service, With GREED BEFORE HAPPY CUSTOMERS!]

Jordan Pena

2021-05

Called ahead to make sure the pharmacy gives flu shots for 3 year olds, they assured us that they do. Get there with an already scared toddler who hates wearing masks, and get told they don’t give it to kids under 7 years old. Then get attitude from the receptionist for not knowing this information even though we called ahead to confirm.

Letty Salas

2019-05

Always get my prescription wrong, they are always missing one or its out of stock. I call before I pick up my refills and they are never ready. Its alwayas they are still working on it & end up having to wait about 45more minutes. This is worst than waiting at the Drs. to be seen. You really need to plan ahead and make time just to pick up medications that should be ready!!!

Griselda Vidrio

2018-05

Once it's my turn to get the medicine they are quick at retrieving it. My only complaint is that I asked for the label to be in Spanish for my parents to read and they have failed at that. It's Very important that they would be able to read it in Spanish for safety reasons. I asked several of the employees, one said it could not be done once it has beed filled and another one stated that it can be done and she seems to be the only one able to know how to do it by clicking a button but not all of them know about that Spanish button and it's very frustrating getting a refill and it's not in Spanish.

Yvette Zuniga

2018-05

I had never had a bad experience at CVS until Today. Today on 9/11/2017 around 2:30-3:00 pm. I had just got out of the hospital my boyfriend and I had walked to CVS to refill my prescription. I took a seat and waited for my prescription to be done. My boyfriend walked outside to smoke a cigarette and took my purse with him so I didn't have to carry it. Then out of no were comes a manager and tells the pharmacist to call 911 because he has stolen something. I asked what was the problem, "Do you think we stole something " ? And he was like where did your husband go? He walked out the store with your bag. But He was very rude and unprofessional. When they finally gave me my medication I walked up to the front and there was the manager again. And I told him can I leave or did we steal something. All he said was wrong person. But not even a sorry or nothing. I hope i never see him again when i pick up my prescriptions.

Mean Green

2023-05

The clerks that are available are courteous and professional but there isn’t enough of them. Sadly, overall satisfactory customer service is lacking.

headover heelsss

2023-05

This young lady called Elsa was so friendly, was very efficient working with 2 registers at the same time, and great customer service!!!👍👍

Araceli Galvan

2022-05

They gave the wrong dose to my mom. Thank God I was there to check before she took it. Very rude clerk Mercy gave us a hard time when we tried returning it. The nerve

Veronica Valencia

2023-05

drive thru is horrible . took me 45 mins to get my meds only two cars in front of me i wonder if there were more cars probably take hours

Steven

2022-05

The store it self is very good, the pharmacy is terrible, long waits, incompetent staff, don't care about customers, there are some that help but not enough.

Marco Acosta

2023-05

They are always understaffed, I dread having to go, Definitely do not recommend this pharmacy

Christine Bermudez

2019-05

My prescriptions are always filled fast and correctly. Never had any issues with them.

Nmejia21

2019-05

Worst experience ever! Wait time at the window is ridiculous. Waited for a prescription for over 2hrs and was never even completed! Took my rx and left!

Erick Quero

2023-05

If you call the pharmacy they will never answer the phone.

Linh Tran

2022-05

Insufficient service at reception. One helping customer for over 15 mins let other be in line for a long time while other techni walking around

Martha Janett Olmeda

2019-05

Worst service ever, horrible experience, very very bad customer service. We have 2 wait 4 hours for my uncles prescription so ridiculous.

Anthony Rodriguez

2023-05

Worst customer service. They don’t respect your appointment time. Been in like for 30mins now.

Diana Torres

2018-05

Always have problems getting authorizations with this pharmacy and getting my meds on time. I had to switch.

Robert Perez

2023-05

Continously long lines at the pharmacy, needs to be better staffed during busy times.

Daniel Ray Willis

2021-05

Slow and hateful people to deal with. I changed pharmacy's, never will I ever go back there again.