4.4 (501)
2510 Jamacha Rd, El Cajon, CA 92019
(619) 670-9688
stores.petco.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Gabriela Ramirez
2024-01
The staff was super thoughtful but Patty was really knowledgeable and caring about the pets for sale. She helped us pick a hamster and all the necessary things. You can really tell her and her team have heart in what they do! Thanks y’all for helping us add one more to our family
Megan Boatwright
2024-04
It was raining and there was nobody in there the good part about that was that I got full attention from the worker who was steadily on his cell phone texting the whole time. I just was there for some dog flea meds thankfully without looking up from his phone he was able to say that the Advantix too was the best product that's what I got it was fast but not very personable
Glo Rodgers
2023-08
Rachel was the best ever, I cannot walk so she came to the car with a smile on her face and pick up Roxie for her nails to be grounded. Brought her back with that same beautiful smile on her face. I’m grateful that I can take my dog in and they will come get her for me. I will always use Petco for Roxie’s needs.
david hens
2024-04
The manager at my preferred petco is always willing to help me fix any problems I have and to me she has GREAT customer service
MJ
2024-01
Selina does an amazing job and is so helpful overall. You can tell she likes her job!
Armando Chavez
2024-03
The workers there are awesome the only downfall they don't have shopping carts .
V. Eka Applegate
2019-05
This store is kind of small (they don't even have a restroom). Sometimes in the aisles I'll feel claustrophobic 😂😂😂. Otherwise it has everything I need. Customer service, especially Ms. Gloria, is fantastic!!!! Extremely helpful! She even called petco HQ to get me my unused rewards ❤️💕❤️💕 H E L L O!!!! Thank you, ma'am!!! 😊😁😊😁😊😁
Sylvia Dean
2024-03
Place is clean. Very helpful. Great customer service
medchan
2024-03
Friendly and polite staff, clean store, easy to find products.
Monta Gardner
2023-10
Groomers love my dog. They understand his temperament and his special needs skin condition. I really only use the groomers, I rarely purchase from the store
Rhonda Clark
2024-04
Everyone in the store was very friendly and helpful.
Cleaverious Cadaverous
2023-11
This store in rancho SD is well kempt with super friendly staff. Patty is the sweetest person and a very caring soul.
Deborah Wolfe
2024-02
Found what I needed, the staff was friendly and helpful, and the store was clean.
Susan Davis
2023-08
Rachel was awesome! Norman had a very good experience with her. He looks & smells fantastic. We usually have Frankie, who is also wonderful with Norman.
Joker
2024-04
It's pretty good just a little small
Monta
2023-05
Have my dog's grooming done here. Groomers are friendly and knowledgeable. They are always happy to see my dog. A bit pricey but they do a great job.Two draw backs: They never answer the phone. Calls always go to voice mail; you need to book weeks in,advance.Very good about texting appointment reminders.
Laith Bajoua
2023-09
It was the worst petco ever s Ho what happened was that I I had 4 birds and my dad did not like my bird I wasn't really ceaning the mess so my dad Decide to give it to the petco and we were there so the manger was really mean she said that dont come back here again so she took my birds away and went back in the car then I started creating like my birds we're gone I Forced my dad to call them give my birds back and that's waht he did the manger said no and today I never had then back so if you can call us saying to come there so I can back to get my birds back I still have more but that it I need you to respond I miss my birds
David Hughes
2023-10
It was a nice experience staff was very helpful and friendly I was able to find the food I was looking for and a reasonable price. I would definitely come back
N.N. Rosenblatt
2023-05
The service there continues to be pretty weak in my opinion. There’s just certain places where you can feel the weird vibes when you’re not a white American. I gave it two stars because there was 1 colored chick named something really exotic and she was very nice but not knowledgeable on my pets vaccines even after I brought a history of records. She and her team did not want to help me get my dog groomed. Rabies vaccines are good for 3 years after their first one.
Arely Loredo
2022-05
Staff is really friendly and helpful.Always answering all our questions.
Victoria Ploehn
2023-08
I didn’t like the haircut this time. It looks choppy and the tail is not cut like it usually is. My pup was there for 5 hours bc of an issue with another dog. Someone could have called me and gave me an update.
Taylor
2023-05
This review pertains to the grooming... Groomers are very friendly, but my dog's haircut was foul. She looked like Edward Scissorhands cut her hair. It was super jagged and uneven. I definitely wouldn't come back for the grooming. However, the store carries all my dog's needs.
Susan Rusk
2023-11
I came to buy fresh frozen dog food and there was a great selection
Mike
2020-05
Took my dog Rocky to Petco to get his nails trimmed.......the staff was friendly and helpful.......all obviously animal lovers......I will be going back
Josh Tardieu
2023-08
The network of Stores are really helpful if one store is out if the product (I'm my case dog food) they can help locate it always ready to help!
Jason Steele
2023-09
This location usually has what I need and is usually quick to get in and out of. The employees seem friendly and it's close by.
Yvonne Miles
2023-05
The best Petco location for grooming your pets. This team in very kind, patient and does a great job with your love ones. Our Pug, was bathe, nails trim, and glands checked. Reasonably price considering all the price hikes. Don't forget to tip your team!
Connie S Owens
2019-05
I love shopping this store. The staff always have a smile and never worry about engaging in a quick conversation. I feel like we have been friends for ever. :) My girls are calm when I bring them to this store. Amazing to me.
Monica Calahan
2023-11
Great customer service at the cash register today. Thank you.
Blasted Rat LLC
2022-05
Great place for a haircut for your furry friends. Raechel is amazing!
| Monday | 9 AM-8 PM |
|---|---|
| Tuesday | 9 AM-8 PM |
| Wednesday | 9 AM-8 PM |
| Thursday | 9 AM-8 PM |
| Friday | 9 AM-8 PM |
| Saturday | 9 AM-8 PM |
| Sunday | 10 AM-7 PM |
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