REPTILE FACTORY DOWNEY

Sirena Ardon

2024-04

This place is great for live feeders. They usually are always in stock except for those rare times. I am really happy with the service they provide. I am deducting 1 star for two reasons. One is that their reward point system is one point per transaction (doesn't matter how much you spend). The other is because they're a little bit on the pricier side compared to some other places I've been at. Nonetheless, I will continue to be a customer because of the care they show you.

Robert Sowinski

2023-05

Very nice and clean store. Beautiful animals and they have my bucket list lizards and blue and red iguana, blue! tongue skink. My absolute favorite. Love that huge monitor looks just like a baby dinosaur, the most beautiful yellow anacondas I have ever seen. Got to get a tank set up for my iguanas! Best deal I have ever seen on them. Can't wait to go back

Kimberly Hayes

2023-11

The staff is friendly and knowledgeable. As a new reptile owner, I had a lot of questions and they were patient with me.

Yuri

2023-11

Everyone here is friendly.. if you have questions, they will have a answer for you. I bought this guy from them! He is thriving.

Victor XJ

2024-01

I DO NOT RECOMMEND,They overcharged me making me pay $220 in a tarantula cost $79They Lied 🤥 to me saying “they don’t the sex of the tarantula”.They just said that cuz they know it was a male and they only live 3y when the female live 20y (reason female is expensive) and u can clearly see its a male cus the 🥊 and they have a belly bottom (only males have it). It was my first one so in the moment I didn’t know about so I was trusting in the “professionals”.Every reptile store told me u can easy see it was w male without check the moltNext time don’t lie to your customers 👍

Stephanie Stiles

2024-01

The Reptile Factory people are just the best. Super knowledgeable, friendly and helpful. Every single person is able to answer my questions and is patient as we learn. They even remember our bearded dragon by name. :)

Lesly de leon

2024-02

Absolutely love this place!! Always so helpful & patient with any questions I have ( which is always a ton). And on top of that everyone is so friendly here. Keep it up team!!

Boaz Solorio

2019-05

Great place if you're looking for exotic pets and related products. Most would have to run around looking for great quality, great prices, and all the supplies you would need for an enclosure setup. The employees are always amicable and informative, and the store itself is very pristine. Definitely would recommend this place if you're looking to buy yourself an exotic animal!

Jo Coco

2020-05

We purchase a Gecko from this place, we love our baby. Everyone here is very helpful and awesome . I truly recommend anyone that is looking to get a reptile to come here . You can get anything you need in one place, parking is awesome plenty or parking and business hours are also great .

Daisy Urrea

2023-07

Extremely friendly! Very helpful! I love coming here to get food for my snake and leopard geckos! I also purchased one if my tanks from them! I trust them completely when it comes to live mice! They take very well care of their reptiles and insects i highly recommend this place to anyone who is looking to buy a reptile, decor, substrate, feeds, etc!

evaristo martinez

2023-05

Awesome service. Very knowledgeable staff. Great selection. Friendly service as always.

Stacy Ponce

2024-02

Really helpful and freiendly. They take the time answer questions and educate you on the reptiles and how to care for them.

Mike Bolter

2021-05

Clean store, friendly and knowledgeable staff. Close to the freeway and easy to get in and out of the shopping center. Delivery and curbside service available. I'll be back!

brian navarrete

2023-05

Great selection of exotics! Best looking reptiles and knowledgeable staff! Highly recommend! Just bought a bearded dragon from there for my wife. We love our new pet too!

Marlon Harrington

2024-01

Great experience and the staff has been helpful with all questions.

Heather Venom

2022-05

Just got my Mexican Red Knee sling yesterday with my boyfriend! It’s doing so well and it’s already molted once! Here’s a pic of the molt 😄 Thank you guys for my precious baby! So excited to watch it grow!

XxFoxlingxX

2023-05

Love this place, bought a variable king snake, pac man frog and a pvc enclosure. Super satisfied. We get our pinkies and. Feeders from them aswell. Always a pleasure to go in and look around. A little small place but i like that. Looking forward to buying more animals from them. Thanks for everything you guys make getting the stuff i need easy and i dont worry about it not being great quality. Me and My Boyfriend love you guys! Keep up the great work!!!

Hector Arias

2022-05

We got a bearded dragon there... The staff was very knowledgeable and friendly! Will definitely be back for food and any questions.

Vicente Rodriguez

2019-05

Definitely the place to go for all your reptile needs and more. Staff is always very helpful and friendly.

Julie Ershadi

2023-05

The owner was extremely gracious and knowledgeable in answering my noob questions and making me feel welcome. Also a really nice and eclectic selection of pets, from leopard geckos to rough green snakes to weird lil praying mantises that are smaller than ur thumb but look like they will kick your a**. Anyways my frogs are currently hunting down the crickets I bought here today so overall I'm very happy I stopped in.

Adina Bakos

2023-05

Wonderful staff with great supplies for bioactive set ups! From substrate to isopods and feeder insects to plants and wood, I'm very happy that I had a chance to stop by! It can be difficult to find reputable reptile shops that are responsible and up to date with the best husbandry care!

Pinky Bean

2023-05

I recommend if you're new to the Hobby don't buy from these people! They will tell you anything to sell an animal. They sold me a spider that was very difficult to care for and it died within 2 weeks, it was a very expensive spider. I didn't learn my lessons. I'm really big on buying from small businesses. I went back recently and purchased two white frogs from them these, white frogs were too young to be sold they were the size of a pinky nail. They died in 3 days. They give me false information of how to care for these frogs, by the time I was doing my own research they were dead! Don't buy from these people they don't care about the animals just want to make a profit!!!

Angelica Nunez

2020-05

William is the best worker here!! He is always so helpful and knowledgeable in all reptiles. My husband and I have been coming here for about a year now for a ball python and bearded dragon. Best prices and service for feeders. Derrick has been very helpful to us as well. I love this place!

Rachel Schaefer

2022-05

I went about a week ago to check out their wood decor, feeder insects, and tarantulas. The store is quite small but they fit A LOT of useful of stuff in there. There were a lot of other customers when we arrived but it didn't take long for us to be helped. There was a wide variety of feeders to choose from. The staff were extremely friendly, very informed about tarantula species and care, and never made me feel rushed to make a decision. The staff who helped me also answered all of my questions without making me feel silly for asking. They had some awesome large pieces of cork bark rounds, which have been extremely difficult to find lately. I've been to a lot of pet stores in LA county and Reptile Factory has had the best customer service hands-down. The tarantula I bought is healthy and doing great. I wish I lived closer so I could come more often.

crystal cat

2021-05

I came in a few weeks ago inquiring about tarantula care. The staff are extremely friendly! Great customer service. There was an employee there who is very knowledgeable when it comes to tarantula care.. he was very informative and so sweet. He took the time to answer all my questions and concerns. I will definitely recommend this place to my friends.

Jay S.

2023-08

It's not a big place but the beautiful reptiles they have make up for it and the employees were very knowledgeable about the reptiles and it shows that they care .

Lesly De leon

2023-10

This is my absolute favorite store for all my reptile needs, everyone there is super friendly and super helpful when I have any questions or concerns. Thank you reptile factory !

Nate K

2019-05

Was pleasantly surprised when I stopped in to pick up a couple of feeder rats for the first time. They were super friendly.Don't let the outside of the building fool you- it is really nice and clean inside. I wasn't really shopping for a new pet, but they seemed to have reasonable prices from what I could tell.Look forward to coming back..

Tami Arnold

2023-05

Nice, clean and loaded with beautiful reptiles and high quality live food. Very knowledgeable staff and super friendly too!

Sally Hawkridge

2022-05

It's a small store but they have a little bit of everything, from snakes to frogs, millipedes, various feeders, live plants, all kinds of substrate, enclosures, bulbs, etc. The store is immaculate, all animals well cared for, and the staff friendly and helpful. Their animal stock is smallish with a rapid turnover, so no critter is languishing around depressingly. Straight up win in there.