4.3 (52)
160 Badillo St, Covina, CA 91723
(626) 732-2801
thepawexpressions.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Diva ~ Don't Hate
2024-01
I have been going to this place for over 3 years, maybe more. The older lady is extremely rude always has been. Has no patience and is just unpleasant. I know my business or lack there of isn't going to affect this place but I will not be going back. Ashley is amazing. Extremely patient. Very welcoming and always has a smile. The owner is lucky to have her. The owner, the older lady is VERY RUDE. She always has been. I only go when Ashley is there but after today we will not be going back. If you don't mind being treated rudely or yelled at sometimes this is your place. Everyone will have a different experience. I hope she reads this and changes her demeanor. I doubt it but hope for the dogs she grooms she becomes nice or she retires. Ashley if you ever open your own spot, reply to my comment, you got a customer.
Norah Murdaa
2023-05
The only reason I'd give them a 4 star is because they ask you to drop off your dogs around 9 am but won't be done until 5 pm. That's like an 8 hr of stress for the dogs. But. They do get the job completed! Unlike other groomers who don't have the patience with shy or scared dogs. (I was told by other groomers that my Yorkies were a handful and never got their haircuts completed.) They are wonderful at getting things done from A to Z leaving me very satisfied.. I must take into consideration that my dogs can be the reason they take too long to finish, yet they not once ever complained. Nevertheless, i would absolutely recommend their services.
Georgeanne Vlad
2024-02
Carol and Ashley are great! my 6 y/o Springer BJ always looks good after his spa day!
A G
2024-02
We were loyal customers for over a year, but my dog’s back end became swollen & we had to take her to get her glands drained in an invasive procedure by the vet (she was also prescribed antibiotics). Our vet informed us that her nails hadn’t been trimmed & her glands hadn’t been drained—both of which we thought the groomers had been doing because it’s a basic part of dog grooming & included in the service. This happened shortly after a grooming session, so we were surprised to learn that neither had been done for quite some time.When my mom called to ask why the groomers hadn’t been doing this, the person on the phone simply said “Well, we don’t want to get bit.” No apology, no expression of concern, no accountability. It’s understandable that groomers don’t want to “get bit,” but they should have at least said something if they were having problems with my dog during her numerous appointments. They did not mention it. Not once.We ALWAYS after EVERY appointment ask how our dog did, & the answer has ALWAYS been “she did fine!” Just absolutely negligent.
Rosalinda Vega
2023-12
Ashley Is The Best Highly Recommended Her I Take My Jack Russell (JACKIE) For The Works 💖🙂👍👍🐕🐾
Michele M
2022-05
Good grooming service for dogs. Took my little dog here and they did an excellent job. Right now booking is about 3 weeks out but that just means they are in high demand. Prices are fair, also make sure you tell them exactly what you want done and they will do their best.
Teresa Farrell
2023-05
Excellent groomer and owner. Has been grooming my dogs for over 10 years. I have one dog that is difficult to groom. Carol takes her time makes the dog feel loved and relaxed and the care love and style she gives the dog and her attention to details is wonderful.I have been a customer for over 30years and she is the best!!Thank you Carol for always giving my dogs and all the dogs you service such amazing and great care.Thank You!The Farrell Furkids
ammy chavarria
2022-05
I would give them no stars if possible . I went in to pick up my puppy and the lady was grooming another dog ,she did not notice I was waiting in the front . She was verbally abusing another clients puppy . Her exact words “you’re the ugliest dog I’ve ever seen “ as she continued to say more . The place is pricey and did not clip my puppies nails . I could just imagine how they treat other pets . No patience what’s no ever. I totally do not recommend
Veronica Valenzuela
2023-09
Today was first time for SONNY! He look so handsome, he was happy and jumping around, the staff was very friendly, I'm very happy with their service. Sonny will be back.
Jocelyn Medel
2021-05
They are amazing! They can groom any dog and make your dog feel safe and look brand new! My dog Toby usually makes trouble for others to cut his hair and other groomers couldn’t manage to groom him. So we went to Paw Expressions and we were amazed by the results! The girls are also very sweet! The owner is also very caring towards animals! This is the only place Toby and I could trust. :)
Denise Fontes
2020-05
Love this place! Carol is always so nice and accommodating to my crazy work schedule and she's very sweet with my boo boo...she also has the nicest people working with her !!!
Brian Chambers
2023-05
Paw Expressions is an awesome place to take your little fur babies, I admit we are not always the best at keeping appointments and getting our Malti Poo Sugar there when we should But” they always make her beautiful, Five out of five stars.
Adalgiza Chemountd
2023-05
They were amazing with my baby girl. She's a 63 lb pitbull with PTSD. My vet at Leave No Paws Behind recommended them. They lived up to the hype. My baby girl looked and smelled so fresh and clean. I have some knee and back issues and this was such a relief to have someone bathe her who was sensitive enough about her breed and condition. Bella and I thank you so much.
Nicole Gonzalez
2022-05
Great place. Glad to finally find a quality, yet affordable groomer in my new city. I love that they use an electric nail filer for dog nails, they feel nice and smooth afterwards and not pointy like with the clippers, plus less of a chance to accidentally cut the quick. Can’t wait for our next visit!
Dr Sr
2020-05
Excellent groomer, went out of her way after closing and groomed my cat because cat got so dirty. Great prices too. She is very kind and loving of the pets brought in. I will definitely bring my kitties here again. You can trust this groomer to be sweet and gentle with your pets as she has lots of pets too. Place felt like family. Kitty loved it too. This is one groomer you can trust 100% to get the job done right and with compassion and love for your pet. Thanks Carol.
Theresa Leblanc
2017-05
Love love this place. Have 2 schnauzers and 1 is 14 years old. This is the only place I trust with her. It's warm and friendly and exceptionally knowledgeable. My dogs Always come home peaceful and calm. They have no hesitation or reservation when we arrive to get groomed they tails are wagging and they're happy. Hair cuts are always exactly what we ask for. Love they're open on Sundays.
Julie Maldonado
2018-05
I took my dog for the first time after trying to get an appointment a various groomers in the area on Saturday. Everywhere was book. This place accommodated my pet, was super friendly and kind and did an exceptional job. I was so happy with the results. Definitely making this our groomers now.
Esperanza Romero
2020-05
The most caring sweet people who really make u feel comfortable n they are so supportive and gentle with the situation. Beautiful set up, pricing is reasonable. I recommend them to everyone I know with a family pet.. pet😣 she was my little girl. Never referred to her as my dog or pet. She was my light, shining bright on whom ever she passed.
Todd Matthews
2020-05
I took my little Terrier here last weekend for a little cut on the paws and face and a bath. They were very professional and worked well with our dog, who is a bit shy. We were already asked by Petsmart not to bring him back there. He came out from the bath a new dog, and they even gave us the contact info for a trainer in the area. He will definitely be going back to The Paw Expressions for our dog’s grooming needs.
Vincent Herrera
2017-05
The staff is always awesome and they do an amazing job. I have gone to several other groomers in the area and none of them can compare. I would highly recommend coming here. My dogs love it!!
| Monday | 8:30 AM-4 PM |
|---|---|
| Tuesday | 8:30 AM-4 PM |
| Wednesday | Closed |
| Thursday | 8:30 AM-4 PM |
| Friday | 8:30 AM-4 PM |
| Saturday | 8:30 AM-4 PM |
| Sunday | 8:30 AM-4 PM |
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