4.5 (73)
533 E Vine Ave, West Covina, CA 91790
(626) 337-6020
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Marissa
2023-08
Been bringing my dogs here for awhile. They always do a great job and always have a great attitude. I feel safe dropping off my dogs here. I had a gender reveal party once and wanted my dog to be apart of it so they painted her nails blue and pink and did the same with the ribbon they usually put. Highly recommend bringing your fur babies here.
Theresa Bushey
2024-04
Teady Bear gets her best look from the DLPP. They do such a wonderful job.
Craig D
2021-05
Comprehension level is below average. A terrible place to take your 4 legged family member. This would not be the first time, but just the straw that broke the camel's back. We just had enough and our pooch had enough as well. When you look at the reviews. The majority of good ones are from a long time ago. Which I found out that someone else owned it then. When we said DO NOT take any hair off the top and ears. In the before and after pictures hair has been touched. They would cut the top and ears every time. You might find some that do not care to much on their house buddies outcome after grooming. We are ones that care.
elia navarro
2023-12
Diamond L have been grooming my dogs for years…they are excellent groomers….they groomed Buddy, Bella and Howie until they went to doggie heaven…they continue to groom my new dog Willow….thank you Margie for a excellent grooming….
Oswaldo Cervantes
2024-01
Stay away from this place!Has the worst customer service of many other placesThe receptionist (Nov 2023) is rude, has no intention of helping you and is even aggressive.The place is not serious and they are constantly changing appointments according to their conveniencesThe place is very old, the locations are dirty and they do not have a digital system to keep track of their clients' history.
Vincent Ramos
2023-05
The staff is very nice and polite , eager to help and cut your dog the way you like. Not !! the way petsmart likes.
Bel
2021-05
We have been bringing our fur babies here for years. Great service and super friendly. They keep a record of your babies cut styles and preferences so they know what you like.
Hector Medina III
2022-05
Amazing work they do and they do their best with all the ever restrictions the county puts on them. Best in town
rene argomaniz
2023-05
Highly recommended! I have been taking my Lexie girl to Diamond L for over 15 years now. Marg and her staff are amazing, they do a great job with our little fur baby.
Rhiannon Britney
2024-04
They make my kitties feel comfortable and relaxed. And the price is right! ;)Very nice staff! They really care about the pets they service. ;)
Jacob (The Gambler)
2024-01
My dog Baby always comes back looking like a champ. They really care about our pets.
Pinko Sacredheart
2021-05
We've been coming to them for years first for our Maltese mix and now for our terrier mix. They're awesome and besides the occasional missed wisps of hair on the ears they've always done a great job. They're friendly, patient, and well priced plus we never worry about our dog when she's there. We know they'll take good care of her. I'll keep bringing my dog and any future dogs to them as long as possible.
Just ME
2023-05
I'm really really really highly disappointed.Some Lady at the market highly recommend them. So I came.When I came I asked in how long do I return for her and they said about 10 min or so. I was surprised, but was ok at the moment.They rushed to do her nails. I was willing to wait. They brought her out so fast, I asked if the polish was dry n they said yes. I had nailpolish on my right Arm as she said yes. I seen that some of her nails didn't even have polish n asked for her to fix the back. She didn't even Touch them. They gave her back like this. I seen They missed one of her nails on both her top Paws. I took her back to ask them to fix a 3rd time. The girl used the excuse of her hair that they usually cut the hair. Why didn't they!?? Why didnt they tell me they had to even until it was an issue.Third time... she bought her out and said she was done. Her nail polish was all wet and ended up on my clothes and Arms. I was beyond upset as I asked her to fix it, that I didn't rush her for them to give her back with wet nail polishI just find this unacceptible.It's not a free Service by the way. I payed for it. They charge prior... totally bs.Beware
Nando Bv
2021-05
I have two miniature schnauzer and they take great care of them. Staff is always friendly, they do send text to remind you of your upcoming appointment. My pets always look amazing after their haircuts.
Rhiannon Britney
2023-05
My kitty Goldie had a great experience and she didn't even fuss. They are very nice and professional and our furbabies love going there. $15 for mani/pedi's is a good deal. ;)
Amy Kwan
2017-05
They charge 15 for cutting the nails only. One time was there for a full bath. When pick up puppy, she was in the same cage with another dog. Checked her fur the same night with fleas on her. Cannot tell if she got it from the parlor, but I ve to wash her again and buy flea sprays.
Vanessa Muhammad
2021-05
I am quite pleased with their grooming services. I took my 2 dogs in, and they were done in just a couple of hours. Customer service is also very good.
Jacquelin Lopez
2023-09
They don’t answer their phone. Their website says they’re open. & they only do nail trimming after 4 which I don’t understand why they can’t just take a client in and do it really quick.
Donna Lohran
2017-05
Best groomers ever! The receptionist Jezel is great and very customer service friendly. My Honeybear is always treated with love and care. They do get booked quickly, because they're in demand. 👍👍👍👍👍
Keith Lockhart
2023-10
Was very pleased with my little girl and she seems to feel better.
Leila Mustang
2013-05
This place is the best deal I'm town. I bring my dogs from quite a distance, but I know my dogs are treated with love and respect by the groomers and they are always squeaky clean when I get them back.... Great deal :)
Marisol Contreras
2019-05
I think the owner change and the workers are not the same. I didn’t like the hair cut they did on my yorkie terrier. I ask for a teddy bear hair cut on the face they left him looking like Chihuahua. I don’t recommend this place
Robert Higgins
2021-05
Great service and fare price. The dogs come out looking great and not stressed at all. They look happy and relaxed.
Tom Salinas
2019-05
Great place to take your pet to have them groomed they also brush their teeth been going there for two and a half years I have no complaints , and they are very reasonable
Meeh Rodriguez
2023-05
Absolutely love Diamond L Pet Parlor. They take exceptional care of our 13 year old shih tzu
Adrian Hernandez
2015-05
Worst service ever called to make a appt they had me on hold for 20 min. Wat receptionist keeps some one on hols for 20min. Go to bath and furry works owner really nice and workers are super friendly
Terry Chow
2019-05
I have been taking my dog there for many years. The staff is so nice and really cares for the animals they are grooming.
Abdullah W
2022-05
Very friendly staff. They do take a very good care of my dog :)
Angela Casillas
2019-05
I found this groomer quite by accident, made a wrong turn and ended up here. And I am glad I did! I have been bringing my pets here for about 6 years and I have NEVER been disappointed!
Javier Carrillo
2021-05
We’ve been coming here for a few years already, they are amazing and loving to our pup Lexi !
| Monday | Closed |
|---|---|
| Tuesday | 9 AM-5 PM |
| Wednesday | 9 AM-5 PM |
| Thursday | 9 AM-5 PM |
| Friday | 9 AM-5 PM |
| Saturday | 8 AM-5 PM |
| Sunday | Closed |
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