Cottonwood Small Animal Clinic

Brenda Frank

2024-01

Icould never thank Cottonwood Small Animal Clinic enough for saving my boys life ❤️ They were compassionate from the very start, kept me updated the entire time, so so kind. It was honestly such a great experience despite the circumstances of our visit. I will forever recommend them. I'm so thankful to my mom for being there with me and calling because I was a wreck, and so thankful to my sister for helping me with costs to save him, and everyone who prayed with me for him. I'm crying in happiness that you're still here with us Dobby, I love you😭 ❤️ 🏻 I missed you so so much, I'm so thankful

Brooke Padilla

2024-02

I can’t say enough good things about this clinic or the people that work there. The compassion they show for your furry family and you, is remarkable.Thank you CSMAC for being there for us.Saying goodbye is never easy, but you did make it easier.Eternally grateful, Brooke (Shasta and Layla’s mom) 😘

Adrienne Hulst

2024-02

Thanks to the amazing crew at cottonwood that took amazing care of our dog Doby! They performed great emergency services and amazing dental surgery the next day. He is doing well after one week from the accident. Thanks again!

Carole Bloom

2024-05

Cottonwood Small animal clinic is great! If you are looking for a good vet and don't want to bankrupt your pocketbook, you should check them out. I have taken my small Yorkie there and they have treated her exceptionally well. I had been to another Vet with her and the costs were just about double. There is no lack of expertise with this facility and I had all the confidence in them.

Jean Miller

2024-03

Thank you for all that you guys do! I didn't feel rushed or like a number even though it was a situation that we didn't have an appointment for. You guys made time for us and took time for our dog. The vet we saw was so caring and knowledgeable

Michaela Roberts

2024-04

Always getting good service, the convenience of the wait list check in being online is really nice. They're reasonably priced for being an urgent care. The only reason I'm not rating 5 stars is because the wait seems pretty long once you get in a room.

ME

2024-04

I had my cat spayed by this clinic about 7 months ago. She had complications after her surgery where she developed an abscess at the incision sight. I had to take her back in to get that removed. Fast forward to now she has shown signs of being in heat. I took her in where I was told they could do a blood test to see if she is producing the hormones causing her to act in that way. The test cost 430 dollars. I had them do it because I was told that was the only way to really find out.The test came back negative ironically. The vet never told me that it could possibly be behavioral issue until she called me with the results. If I knew that at the time of the appointment I would have observed her a little bit longer to see if she stops acting in that way. Instead the vet made me feel like that was really the only option to really find out what was going on. This place is all about the money. Holding back on information so they can take advantage of peoples emotions to make some extra bucks. I have been trying to get ahold of the manager for weeks now and have left multiple messages for him to call me back and haven’t heard back from him at all. Its convenient that every time I call he is out of the office. I will continue to pursue this issue and I wanted to make sure others know so you are not taken advantage of either.

Ruthann Merkle

2024-03

Hemi is always Happy to see the Vet at CSAC. Thank you for your customer care!Always an easy in & out process. Love that no appointment needed with my busy schedule. Keep up the Amazing work!!

Heather May

2024-05

not only are they over priced but the owner is person that shouldn’t be allowed to own a business that deals with a life. my puppy fell and i had to rush her into their office due to puppy having seizures after fall. i had to pay a 500 dollar deposit before they even looked at her then they gave her a anti seizure injection and sent us to chico, my puppy stayed the night in chico due to head trauma and brain swelling not even a week since the fall i brought her back to cottonwood vet because i was concerned about dehydration making her already critical injury worse i get on the waitlist they call me in just to inform me that my account there is frozen because the staff without my knowledge discounted a bunch of things which i wasn’t aware of the reciept didn’t show any of it. the owner went and took the discount off making it to where in order to be seen it’s going to cost me an additional 200 plus dollars.i hope karma gets him and makes him feel the pain he causes others to feel. i did not ask for discounts i would have paid regular price i had the money until they sent me to vca in chico 3,000 dollars later i dont have the cash to pay for what his staff discounted.

Meghan McKee

2024-05

Undoubtedly the nicest veteraie team I have ever met. Helpful and understanding staff. The least expensive veteranrie clinic in Shasta county. Thank you to lovely staff for helping me with my pets medication. ❤️❤️❤️

Diz C

2023-11

My guy was neutered on Tuesday. Friday night he was crying and growling. His "sack", very red and swollen. I knew he probably had a hematoma but thought he might have an infection as well because he had an elevated temp. I took him in first thing Sat. morning.... of course there was a wait, it's a walk in clinic, there will always be a wait! He was put on antibiotics and pain pills. All I had to pay for is the meds. Thank you CSAC for helping my boy feel better.

NAZY JAVID

2024-01

Dr. Lindsay and Dr. Gina are the best! They cared for my Barbie all the way until the very end 🌈.They care so much about our pets, and it shows in the way the listen and develop specific treatment plans for your pet's needs. They also care to get to know you and your pet, which is a lovely personal touch, especially when vet visits may be difficult given the animal's condition.They are also friendly at the front desk. And it's nice that you can get on the waiting list and not have to worry about making an appointment in advance, or being forced to wait days for time-sensitive issues. It's a good place to go.Thank you Cottonwood!

Samantha Brinton

2024-04

The staff is professional and kind. The prices were cheaper than any place I found and they are great. I really cannot say enough about the staff and Dr. Ward. I will 100% come back for all my veterinary needs and recommend them to everyone.

Caleb Hampton

2024-04

Staff were wonderful and patient. I have a difficult(anxiety, some aggressiveness) fur baby I am dog sitting for a few months. I was awfully embarrassed, staff just treated it like another day for them. Definitely have the right people working there!

Carrie Reed

2024-02

Cottonwood Small Animal Veterinary was able to get my rescue cat in for surgery without a long wait or an astronomical bill. I was fully informed on the procedure and aftercare. The vet and staff were very friendly and helpful will definitely use this facility again.

Vikki Tuck

2024-01

They were very accommodating when they realized I might be having our cat euthanized due to possible hit by car and Dabba seemed paralyzed. Front office staff was friendly and understanding. I wouldn't have been able to afford surgery at this time. We decided to observe him overnight, ourselves, instead. Glad we did! 2 days later he was back to eating after reducing diet to baby food and then richer soft soup cat food. Made his stools easier to flow. Although, we had to assist with litter box time, it didn't cost me an arm and leg to take to vet. Pays to have enough a vet tech so many eats when I was younger.

Rachel Finnerty

2024-04

The receptionists and vet techs are extremely rude and degrading. They don't take appointments but require you to be put on a wait-list where they give you inaccurate wait times. My pup has issues with his neuter and has emergency surgery afterwards and another procedure again after to get him well. When the staff was extremely rude I felt uncomfortable dropping my dog off as I questioned the quality of care they were actually giving, based off how they treated me for no reason

Julie Lisea

2023-11

Dr. Ward did not let our cat have a bathroom for 5+ hours and returned him to us sitting in his carrier overflowing with urine. His surgery location and entire body was soaked. She said a bathroom wasn't protocol and suggested we wipe him off with a paper towel.

Gilbert GoDDie

2024-04

Best animal clinic I've been to in years!!! I recommend them for everyone! They are personable, patient, kind and caring. And so gentle with the animals. I love it here!

Marisa Frank

2024-01

I could never thank Cottonwood Small Animal Clinic enough for saving my boys life! They were compassionate from the very start, kept me updated the entire time, everyone was so so kind and understanding. They answered every phone call and questions I had even after hours. It was honestly such a great experience despite the circumstances of our visit. I will forever recommend them. I'm so thankful to everyone there for saving my Dobby 🙏❤️

john baker

2024-03

Got there at 8:15 am Saturday I was 5 th in line .at 9 am told them my dog had eaten a corn cobb. He was choking on it like it was stuck in his throat. We waited and waited. the staff really rude told to wait in the car out back after 4 hours we were never seen .we were told they had a emergency so they could take us in at all.They don't take customers in the order of the line but they play favorites it is wrong.I could not recommend their service to anybody who cares for their pet I would not give them 1 star if I could of.

E Harden

2023-12

I am extremely grateful for all the staff there and impressed with how smooth and at ease they made our first visit (which was an emergency visit)! We were able to walk in without an appointment, access paperwork and fill out online. I was able to keep tabs on my wait time and where I was at in the line (to see how fast the line was moving was super awesome! Bc this allowed me to juggle and plan accordingly the rest of my very busy day!), and being able to communicate with the office staff via text and online with any and all questions or concerns - and to be greeted and treated with such sweet, superbly skilled, caring, knowledgeable, patient, understanding staff! - WOW! AND THAN THE VET AND HER TECHNICIANS WERE EQUALLY FREAKING AMAZING!! I JUST CANT SAY ENOUGH GREAT THINGS ABOUT THIS PLACE! I LEFT THERE FEELING WELL TAKEN CARE OF AND WELL INFORMED AND HAD CLEAR INSTRUCTIONS FOR FOLLOW UP! The cost of the visit was money well spent for the level of respect and professionalism i received and witnessed others receive as well! SIMPLY PUT THIS PLACE IS MAGICAL IN MY BOOK , HANDS DOWN! I WILL BE HIGHLY RECOMMENDING THIS ESTABLISHMENT AS WELL AS BEING A RETURN PATRON WITH OUR LIL FUR BABY! SO GREAT JOB TO ALL THERE AND KEEP SHINING! ;) YOU ARE GREATLY APPRECIATED!

Aileen Pierce

2023-12

Any time I go to Cottonwood Small Animal Clinic, my Pets and myself are treated with respect and they will listen to all you have to say. The vets may be young, but they are all great. I recommend this clinic to everyone. Its just under an hour there from my home, but I do not mind because they really care. I'm Thankful to have such good care available.

Awesome Possom

2024-04

My dog was attacked by a pit last night and we took him to this animal clinic. I have never been here before but the dog was seen promptly and was treated well. I would not hesitate to use this vet again. Thank you for your services to this area!

Joie Tellez

2023-05

We have been going to Cottonwood Small Animal Clinic for a few years. They are phenomenal! Now, they have an online wait list. I suggest getting to their website to get on it first thing in the morning.I was able to stay at work until they messaged/called me to say to come in. Although, if you choose to go in while on the wait list still, check in when you get there.My dog wasn't emergent, but had me concerned; so we went in to have it checked out. My dog Lucky had a lump on his neck. The vet, Dr Kross drained it, and we were on our way. She was very nice and informative.Their prices are affordable and they are very efficient.

Kathleen Bertolucci

2024-02

I’m so thrilled to be letting others know how wonderful I think Cottonwood Small Animal Clinic is. The staff is friendly, helpful and are happy to be working there. Very professional and it’s obvious when one goes in with their creature that they are in safe hands.

Melissa Vincelli

2024-03

Dr jahner offered compassionate end of life care to our beloved guinea pig. Even though it was the end of the day we never felt rushed or burdensome. Highly recommend this clinic for all your pet's needs.

Carol Fernandez

2024-04

My dog Sammie and I was blessed to bring him to cottonwood vet. They made the process of putting Sammie to sleep. They were gentle and very caring of the situation.

Sadie Sanderson-Overman

2022-05

They have always treated me and my clients well. I'm a dog trainer so I often get calls when dogs have issues come up. I don't hesitate to send them to cottonwood Small animal clinic.

Amanda Mccullar

2023-06

Our dog Kongo became sick over the weekend, we went to CSAC first thing Monday morning. They got us right in and started testing on him. Sadly he had a mass in his stomach that ruptured and we needed to put him down. They were very compassionate. They allowed us to leave with Kongo, so we could let our family say goodbye and give him our love and treats. We then were able to walk back into the office. They set up a room for us. The vet came in and gave him a shot to sedate him and said to let her know when we were ready. My hubby and i were on the floor with him when we had her come back in. The whole situation was utterly heartbreaking. But the staff were awesome. Thoughtful and compassionate. And yes that is a Bully sitting in a box. Lol