Chino Hills Pet Grooming

Ayato Kirishima

2024-05

I do not recommend this groomer for your pets safety and happiness. I'm writing to express my immense disappointment with the recent grooming experience my dog and cat had at your salon and unfortunately, the service fell short of my expectations in several ways, particularly with the condition of my dog.Expecting my dog to be safely cut and given back to us groomed, we were given our dog groomed yes, but in terrible condition. On both her ears were there cuts which left blood stains on the car ride home and on my clothes. My dog was not the same for a few days, whining from the pain and kept shaking her head. Her claws were not trimmed at all, even after the groomers said they did. While the groomer told us of “a slight burn as she kept turning her head”, she was given large cuts on her ears as well as near her tail area.In addition, our cat was groomed with no injuries, but the condition was as though he was not bathed. His claws were not clipped properly either.I don’t usually write reviews, but seeing the state my dog and cat are in days after the groom, I had to speak out. My disappointment and heartache cannot be expressed to the conditions my pets when they were given back to me. The trauma as well as their conditions continue even after a few days of getting groomed. Even if a dog moves during grooming or bathing, in a groomers professional line of expertise, should these situations be dealt with much better.

Wendy V

2024-05

I do not recommend this place. I did take my dog here for many years. Trusted And relied. A few days after getting groomed the very last time, He started having unbearable back pain- two months after I had to put him down because he could not walk. I do not think it was a coincidence.

Laura Madigan

2024-05

They were able to get my cat in for a same day appointment. The staff was so kind, gentle and patient.

Michelle McClure

2024-01

Chino hills pet grooming is the best! We have been bringing our dogs here for years. We moved out of chino hills 7 years ago and still continue to bring our dogs here because their prices are so reasonable and they treat our dogs so well!! Their staff is amazing!!!

GOLDEN

2024-04

After grooming, my dog is so cute, smells great, and is clean! The lady with the dyed hair is so nice as well. They were definitely professionals in grooming.

Corinne Gonzalez - KW Broker Associate

2022-05

My fur baby had horrible experiences with a big Pet chain store and was traumatized from that experience. I found this place on Google and am so thankful. She does great here and looks so cute when they've groomed her. She's been here 3 times in the past 8 weeks.

Natalie Javid

2023-12

They provide great service and are loving and gentle with our 75 pound pup. Thanks to the entire staff!

David Park

2023-08

Absolutely the best. They got my dog for a wash and grooming as soon as possible and provided the timeline of the wash and grooming and called me when it was done. They are very nice folks to interact with.

JOSEPH

2023-12

Great spot great staff my dogs loves these people here

Samantha Escamilla

2023-05

I love the way they cut my dog's hair. They normally don't like cats but for some reason the ones here they have no problem with. Great place to get them groomed and washed

Jesse

2023-05

We love this place and the staff are always welcoming. I walked in with my pets even though I had no appointment and they made space for my pets to get grooming done. Amazing place and other places would not do that accommodations.

Anastasia A.

2018-05

First time here. Staff was friendly and treated all the animals kindly. I'm a super nervous pet mom so I stayed and watched our girl the whole time. Minus 1 point for not having posted prices or a super organized front/desk area. But they knew all the pups that came in while I was there by name, our dog was well groomed, and reasonable prices as well. There was 1 dog on a table and her groomer needed to answer the phone. Immediately another staff went to the dog so it wasn't scared/alone. Def going to bring our other two dogs here. They also do cats.

N Seymour

2018-05

This is by far, the best groomer I've taken my little doggies to. I've been a customer since 2002, they do a full thorough job and always look cute after spa day. Haircuts are excellent, nice pedicures, clean ears, sanitary cleaning as well. You won't be disappointed!

Agnieszka Brej

2021-05

Very good experience each time I go I very happy how my love one looks like 👍

Bryan Cota

2019-05

Very satisfied with Chino Hills Pet Grooming. The staff were professional and caring. I dropped off my overgrown saggy dogs and picked up bright eyed happy dogs. We loved the experience and my dogs have never looked better! Thank you Chino Hills Pet Grooming

Bill Tsuei

2022-05

I have been a customer here since 2004. They took good care of my dogs and cat. Very graceful to have them in Chino Hills.

Evelyn Lovato

2023-05

My schizophrenia rescue dog loves this place! First day she was scared....not anymore! Great haircuts!

Jennifer Westphal-Leath

2021-05

So careful and kind shaving my 7 year old cat that had never been shaved before! Everything was touch less for safety. They were wonderful!

Jeena Sharma

2021-05

These guys are amazing, always try and fit us in. Very caring and compassionate about what they do. Been coming here for years. Our puppy loves it here

Tatiana Lopez

2023-05

My dog loved to go here. They always did a great job cutting her hair

Mandy C

2022-05

This place is the best for pet grooming. Been coming here for about 15 years. They'll match the style you want for your pet.

J M

2017-05

I haven't had any problems taking my dog there. They take care of her when I leave her to when I pick her up. Services are great.

Joanne Angulo

2018-05

I been going here for a few months. I recently switched groomers. They are very attentive. They are sweet and treat my babies good.

l paul

2021-05

My two fur babies came out looking, and smelling, wonderful. Great job, very reasonable pricing.

James Owens

2022-05

They cut my dog up really bad they had him really itchy he was sit scooting all over the place they cut his penal area they did a terrible job I wouldn't recommend them to my worst enemy and that was my second time going there and they didn't do a good job the first time!!!!!

Emad Banoub

2020-05

Very convenience location, next to TLC clinic. Well managed, great service, a little bet expensive but it's worth it.

Lillian Sibley

2020-05

Fantastic job on my little guy

Wendy Moreno

2019-05

The people are very nice and do a great job on our dog. Pricing is great as well

Regina Cogdell

2021-05

They did a great job on grooming my doggie. Thanks

lou talamantes

2021-05

We love CHPG, they've been taking care of our pets for years.