4.1 (66)
1322 Nord Ave, Chico, CA 95926
(530) 513-5414
redtopstorage.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jessica Brandt
2023-07
Clean, good customer service, easy to use website for automatic payments, no riff raff and very minimal weirdos. In the two years we rented there I only saw two questionable folks there, one taking a nap in his storage while his dog was in his truck and another just going to town on his rats nest of a storage unit. Both seemed harmless though. They left me alone and I them.Mice ended up getting into our storage the last couple of months we were there and shredded some things. They do have rat traps visible throughout the complex so they’re aware and fighting the issue.Other than that it was great!
Ben Johnson
2023-05
Had a storage unit for 3 years as I moved out of town for a while. Upon my return, I find everything in my storage unit ruined by water damage and mold from a leaking roof. Price might've been nice, but what's the point if everything's ruined at the end. Lesson learned for me I guess.
World Peace Deathray
2022-05
I had a storage unit here for two years. Overall I had a smooth experience, but there were several frustrating moments forsure. I lost my key and instead of being able to provide me a backup, they told me they would have to cut the lock and change me 50 dollars.... Yeah no. (I ended up finding the key thankfully) then there was the issue of transferring ownership, see my parents got it for me and shortly after I took over payments. Well my parents were across the country and the manager insisted they would have to be there in order to transfer....yeah no that's not how the world works anymore buddy we have this thing called the telephone now... Anyway I am happy overall the facility is shockingly clean and using the gates is a breeze.
Christina Hixson (Oceouna)
2022-05
I have been with Red Top storage since the beginning of 2019 and I have to say I feel very safe having my cherished belongings stored here. The gentleman Bob who runs this establishment is been nothing short of a great manager to work with when there's a problem from billing to the grounds themselves. The grounds are kept just emaculent with a amble amount of video security located throughout the property. The prices I feel are a bit more then most storage facilities but then there is more security on the property then most also. I will continue to store my belongings here at Red Top Storage till I no longer need to and encourage others when looking for a storage facility themselves to check out Red Top Storage on Nord Ave.
Kathie Leung
2021-05
Though the website and the outgoing message said the office was open (on a Sunday), it wasn't. But I called the emergency contact number because, technically it was an emergency. I had two huge trucks full and 4 paid movers waiting and the other storage unit I arranged a week ago in Paradise had their gates closed and couldn't access the already paid for (3 MOS!) unit. Bob was good enough to look up and see if they had 2 10x20 units from home. Called me back, they did. Met me there and had me and the movers in quickly. Place is immaculate, very secure. Highly recommended!
bkgourmet
2023-05
Left my belonging there (mostly art work and collectibles) for a year. price is reasonable. $85/mo for 7 x10 ft. no contracts. clean facility.
Cameron Cooper
2019-05
Manager holds a very condescending attitude toward students and is very short with you. They also run shady business practices. I'd paid my monthly subscription 2 days ago and canceled today because I no longer need the unit and the employee working at the time said that they couldn't pro-rate the fee I paid. I don't think it's fair that I should have to pay for a whole months worth of storage when I only used the unit for two days. Will not being using red top again.
Cindi Johnson
2016-05
This place is awesome. I have rented from them two times and I really like everything they offer and how friendly they are. The online payment feature is awesome as well.I highly recommend storing your stuff here!
Catherine Burns
2019-05
Great service, friendly staff, super clean and good at calling when getting close to adding late fees. I am very happy and feel my belongings are safe being here.
Bethany Lewis
2017-05
It has gated code access, cameras at the entry and exit. One way in, one way out. I believe the owner lives on top of the office. Clean, well maintained, and raised just right so no flooding.
Heather Blu
2020-05
This place is great! I appreciate the security (codes, gate, surveillance). However, I wish it was accessible 24 hours. At this time, it's only accessible 6am-8pm.
Brandy Herdeg
2020-05
When does storage space has availability they're awesome fair prices, awesome customer service, timely response if you have to leave a message. No hassle, and convenient hours.
Eva Santiago- Turner
2021-05
Said he would rent to me but changed his tune when I walked in his office. I also notice that people with complaints are met with a response that says that they have never had a tenant by that name.
Kayla J.
2018-05
Love this place! You can pay your bill online 24/7. Excellent customer service and worth every penny!
Heather Disgustemailaddress
2020-05
Very good place to store my belongings. It's very secure. The only thing is it's not accessible 24 hours.
Rebecca Nelson
2019-05
A great place to store your stuff that is reasonably priced with secured access. They also allow for auto-pay which is a great added bonus!
SaraJean Weller
2021-05
I have been at this storage for almost 10 years. Beside the fact that rates keep going up.... I love this place.
Lucille Ramsey
2021-05
Love this storage place, clean, friendly and I've been there a couple years now.
Troy Baldwin
2018-05
Hours are rules are silly. Nord mini storage is cheaper ANF the employees @ Nord mini storage are a lot cooler.
Andreitzi
2019-05
Bob is always there to help with any questions I have and is very responsive respectful and caring! I recommend Redtop Storage!
Maria Rios
2020-05
The items I had stored in my unit were cover with pest feces!!! From now on I will be cautious where I store my stuff.
Adam Andrade
2021-05
I love the gated entry system and always feel safe when im on the premesis.
Raymond Rael
2017-05
very clean storage facility reasonably priced close to the college
Marcy Morgan
2021-05
This place is secure and profesional sevice.
kevin olausen
2018-05
Manager very helpful, 50cc clean
Cody Gibson
2018-05
No issues, competative prices
JEREMY ocampo
2018-05
Great place very safe
Elizabeth Dever
2023-05
Prices are kind of high
Curtis Fritzsche
2023-05
Excellent
Jim Secola
2019-05
Very customer friendly
Monday | 8:30 AM-5:30 PM |
---|---|
Tuesday | 8:30 AM-5:30 PM |
Wednesday | 8:30 AM-5:30 PM |
Thursday | 8:30 AM-5:30 PM |
Friday | 8:30 AM-5:30 PM |
Saturday | 8:30 AM-5:30 PM |
Sunday | 10 AM-4 PM |
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