4.8 (361)
1734 Carson St, Carson, CA 90745
(424) 703-3235
publicstorage.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Corry Larrabee
2024-04
Kody was very helpful and answered all my questions. He was kind and thoughtful. The place is always looking nice and clean . Great guy
Reid Jernigan
2024-03
I was living in the area for a few months and didn't have enough room to store what I needed. I was honestly just expecting just average service like I would anywhere else, but Kody really went above and beyond everytime I needed something. It really made me feel comfortable knowing my posessions were being taken care of by someone who actually cared instead of someone just there for a paycheck. Public storage will definitely be my first choice next time I need anything stored. Thanks Kody!
Charles House
2024-04
Nayely was awesome! She helped me get my PS app running. Location is always clean!
dstatixzb
2024-03
Shout out kody man !! Nice guy fast and easy process I also love his attitude and his long hair and smile
Jacquelyn Biggio
2024-04
Great customer service, clean and well maintained facilities. One of the best locations I’ve experienced.
Adam K
2024-04
I’ve had a great experience at this location. Staff is super friendly and helpful, pleasure to deal with. Additionally the facility is always clean and well maintained, everything seems very well taken care of.
B Lonks
2024-03
Kody is very helpful!! He had answers to all my questions and got me situated quickly and easily
Luis Hernandez
2019-05
Great staff. Well the person who attended me was awesome with u, even showed us around. Great prices recommend anyone here . Josh thank you for being cool with us and having a smile on your face .
Yeng Wong
2023-08
Kody is amazing! Professional, knowledgeable, friendly and super helpful to make my 1st time experience with Public Storage a painless one!Thank you so much for dealing with my many questions and changes!
Tajai Reed
2024-03
Property is always clean and up kept when im here, the employees are great as well!
Yukiko Dyer
2023-05
I've been renting storage space here for 3 years. The rent was going up each year to the point that I was considering downsizing and shopping around for storage facilities. While I was there going through my things, I came across Chrissy in the hallway. She introduced herself and told me if there's anything she could help with, just come and talk to her. Timing was perfect. I told her about my situation. She assessed my needs (now and future). Then showed me a couple of storages and made recommendations and told me to let her know whenever I am ready. She was so friendly and helpful, I ended up moving to a new unit on the same day. My rent went down more than half with this move. She saved me lots of money. She was also right about the storage size. New unit is perfect for my needs. To be honest, if I didn't run into Chrissy today, I would have moved to another storage facility. Thank you, Chrissy.
Medardo Recalde
2024-04
Good service with Jennifer and Cody total satisfied
wildy chow
2024-04
I am very satisfied with the manager here in this storage
Clarissa Andrews
2023-06
I am very pleased with the staff at your location, especially Mr. Kody. He is always professional and extremely polite. He is always supportive and provides customer service with a smile. He is truly and asset to your establishment.
Trishia Naval
2024-03
Very helpful staff. Satisfied with the service.
Dean Shenk
2023-12
Great customer service and got a good deal.
andrew f
2024-04
Great location! Very helpful!
Angela Sadler
2023-09
I talked to Kody while lookong for a new storage place! He was so knowledgeable and helpful! I appreciate him helping me!
vickie harris
2018-05
I usually don't write reviews but I just had to for John. He was amazing since the moment he called me to the moment I signed my papers. He answered all my questions and was patient and friendly. He managed to help me and other customers at the same time. Keep up the good work and thanks for the awesome customer service.
Ulises Picazo
2019-05
Michael was a lot of help. Great customer serviceWanted to also add.. Josh was really helpful, was able to help me sort out a few things of urgent matters promptly and with excellent communication. Couldn’t be happier with their service appreciate it a lot. Thank you again, definitely recommend.
Freda Huston Bloom
2019-05
I was very pleased & impressed with the Manager Joshua professional approach, and he was very courteous, patient and helpful with all my questions during a very stressful time regarding the situation of getting my very sick brother moved. He deserves a raise for a good job done!!I would highly recommend Public Storage to others if your Property Managers are as good as he is with Customer Service. Its hard to come by these days . Thank You Freda Bloom-Tupper
Kimber “Whiskey Beats” Fire
2018-05
I don't usually write reviews but when I see great service I have to speak on it. The power went out at this location today (1/3/18) and their employee Darrell stayed calm and collected the entire time. He was helpful friendly and fast. He's what everyone working in customer service should strive to be. I always appreciate when someone can handle a stressful situation because it keeps everyone else calm around. Kudos to you Darrell and thank you for all your help.
tim helmrich
2023-10
Kody is remarkably helpful and the property is kept incredibly clean! Big ups to the team!
Denise Porter
2021-05
Awesome, awesome service. Joslyn in particular went above and beyond to address my needs as we found out at the last minute that she had no more available units. She quickly assisted me in locating another nearby Public Storage to accommodate me. Just so pleasant, friendly and such great customer service. I really appreciated the care she took. Even the next day when I was moving she came through again. Helped me to get rid of some extra stuff. What a Blessing! She deserves ALL the stars and TWO thumbs up for GREAT GENUINE CUSTOMER SERVICE. CHEERS TO JOSLYN................... She is a KEEPER!!!!!!!!!!
Miguel Najera
2018-05
I came in to make a payment today and let me just say that it was the quickest and easiest experience I've had.John was the man that made this possible, he was friendly and helped me take care of the payment in less than 2 mins. Thanks for the great service John
Melissa Encineas
2019-05
I know this review is kind of late but that is my fault I had some other things I needed to attend to and I am finally getting around to submitting it, I had the pleasure of interacting with Niesha who was wonderful! she answered all of our questions, she was very personable with us I did not even feel like I was dealing with an associate but rather someone who was speaking me on personal level! I am not sure if you have a property manager that stays on the property however she should be the one to get a promotion and become the property manager for the facility, she made us feel so comfortable I really hope one day she gets a promotion and can stay on the property full time to monitor the situations that may arise! her customer service skills are beyond excellent and I have no doubt with a promotion she will only continue to demonstrate excellent customer service as well as be a wonderful on site property manager! please take my review into consideration, also anyone looking to rent from here I would strongly suggest you do! and try dealing with Nieshia when she is available, if she is not I would even say come back when she is there so you can deal with her she is wonderful!
Nadya Serbrenicoff
2016-05
Excellent service from Karen. I just came to pay my bill and Karen was able to find my account and process my payment with no problem. She also assisted me in finding other local businesses in the area. She is a genius needs needs a bigger office. Thanks again.
Jessica Faircloth
2021-05
Great facility, updated and well maintained. Very secure. I feel safe when I’m there pulling or packing stuff into my unit. I’m comfortable and confident when I leave that my belongings are safe. I’ve had a unit there for about 3 years. The staff is very helpful. Not just excellent but Genuine customer service. Thanks guys!
Paper Carlos
2020-05
Joshua recently helped me out with a payment issue on my auto pay. He was clear about how the system works and detailed with my payment plan. Would recommend anyone to come here if they’re looking for storage business. :)
Carmen Quinones
2020-05
I do not have a storage space here at this location but I came in to make a payment because it’s closer to my job. Any who the lady working in the office was professional and efficient. She asked how my day was going and it was a rough Monday until I got there. She was so sweet and had a smile on her face. Need more people like that. Thank you for your hospitality and professionalism Rita.
| Monday | 9:30 AM-6 PM |
|---|---|
| Tuesday | 9:30 AM-6 PM |
| Wednesday | 9:30 AM-6 PM |
| Thursday | 9:30 AM-6 PM |
| Friday | 9:30 AM-6 PM |
| Saturday | 9:30 AM-5 PM |
| Sunday | 9:30 AM-5 PM |
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