Orkin

4.7 (1820)

2155 Elkins Way, Brentwood, CA 94513
(510) 680-7340
orkin.com

Claimed
Pest control service

Service options

  • Online estimates

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Blake Mengotto

2024-04

Jordan S arrived and shared with my the options I had inquired about. He went over everything in detail and answered my questions. He was very professional, patient, and thorough. Once I accepted their quote he went about his way implementing the various treatments that he has explained to me during the initial estimate. After he completed all the work he shared with me further details about other offerings and what to do should I encounter any issues. He is a great asset to Orkin and represents himself and his employer very well. Thank you Jordan for your work today!

Eva Tham

2024-05

This is my first time writing the review as I think other customers should be careful when hiring this company. I regretted that I requested service from them and think that it is so unwise that I signed the agreement without asking them to list all services that they will perform on the initial service because I trusted them as a well unknown company. They gave the quote and verbally promised that they fix certain things but they did not do the tasks that they promised. That’s their trick, on the agreement, they put the right price as we discussed but did not list what services they will provide. So I recommended whoever plans to hire them, ask them list what exactly what they will do for you. Good luck.

GinaMarie Steuben

2024-04

I am very impressed with a professionalism of the Orkin service providers. Our provider, Mike is informative and friendly. So happy to not have to worry about pests in our home or garage!

Shauna Chew

2024-04

Desmond is awesome with communication and addressing issues. If I text him he will respond and fit me into his schedule. I was having an issue in my attic and he was very helpful. Always on time and professional. He is greatly appreciated.

Steven Weiss

2024-04

I love Orkin and Jimmy really tries and a great listener. Some of their services need better coordination with their partners. Again they try and that is why I like Orkin. I wish they were better problem solvers. I never use insurance but it might have something to do with their pricing structure and their resistance to serve non insurance service. Bottom line is I have been a long time cash paying customer. Just service, no claims. My issue is Carpenter Bees which are wood infesting, yellow jackets which involves finding the nest proactively, and rodent/insulation remediation with a competitive pricing, not double the price.

Miriam Allen

2024-04

Martine is great. Very thorough, communicative and extremely reliable. I misunderstood something important (read: I was totally wrong about an important point) and he was so professional and kind while taking the time to explain. Also. I am seeing fewer spiders which is the point. I'm totally happy with the service.

Lisa Treat

2024-04

Michael arrived well within the first hour of the 2 hr window provided. He was very pleasant and explained everything thoroughly. Michael is so knowledgeable and I’m confident he’ll get the job done! Thank you Michael!!

Desiree Barnes

2024-02

All I can say is that I couldn’t survive without Orkin! I live in a somewhat rural setting where there are lots of bugs and critters, and my house is very old, so the service they provide is extremely protective and essential to me. My current service rep is great! He’s very communicative, which I appreciate, and I feel like he strives to make me satisfied with his service. I would definitely recommend them to anyone I know.

DeMoss521

2024-02

Steven Was great. Very informative and I loved that he called when he was finished to let me know he closed the gates for the dogs. We’ve had issues with other orkin technicians forgetting to close the gates in the past. Very satisfied with his services today.

2blessed

2024-04

Nate and the rest of crew are very professional, respectful, attentive and informative. They respect my home when they do their work. I have never had any issue with them. Nate and the rest of the team are great.Service: General pest inspection

Brandon Keshmiry

2024-04

Jahkease, my local Orkin professional is excellent at his job. He is friendly, knowledgeable on pest issues I am experiencing and goes the extra mile to make sure my home is protected.

Kerrin Boynton

2023-12

Call Center was so great. Spoke to someone right away and she was so informative and nice. Jimmy came out the next day and he was so nice and thorough. I felt like we were friends by the time he was done. Absolutely great service all the way around. I would definitely recommend Orkin.

Daniel Wells

2024-02

Orkin is sadly terribly inconsistent. They do not consistently show up when they say they will, nor do they show up with all the tools needed to complete the job. Unfortunately, there’s just limited choices in our area so we keep the service. Not sure it’s worth it, just so that we have quarterly sprays. Orkin definitely needs to step up and figure out how to deliver great service to their patrons I would not recommend them as a service provider to anyone who expects a job well done.

Meghan Pardi

2024-04

Orkin always coming in clutch! Jose and Jimmy came through today to snag a wasp nest. Very happy with my services. Always communicative and deal with my barking dogs. 🐩

Erin Camp

2024-01

I would highly recommend Orkin services to anyone. My family, friends, etc. From the time I called to just get set up and started, the customer service was excellent, very professional, compassionate, knowledgeable, patient, and explained everything very clearly. I also want to say that Nate, the technician that has come to our house was very professional, always on time when he said, and always got notified plenty of time ahead, and very personable, respectful and nice. Thank you, orkin for Terrific all around GREAT SERVICE!!😊👍

Tina Patolo

2024-04

I called Orkin on Thursday because the bugs were coming in my house and I was very satisfied that they sent out on Friday. I always have good service from Orkin

John Arnott

2024-04

After experiencing a rodent problem two years ago, Orkin did a fantastic job of getting rid of them and keeping them away. I also found the employees to be courteous, prompt, and professional and would highly recommend their services to anyone who needs this type of help.Services: Rodent extermination, Spider extermination, Ant extermination

Anita Kennedy

2024-03

My Orkin service provider, Stephanie, is phenomenal. She listens to my concerns and prioritizes my immediate needs when conducting my home services. She is flexible and friendly and great to work with.

seweat

2024-01

Handled my ant issue after a different pest company strung me along for a year! My technician is amazing and goes above and beyond, he is careful around my pets and plants. He found termites and arranged for a more detailed inspection at no cost to me! Luckily it was not a big thing just needed to toss wood but I felt reassured by the due diligence - dump your old company and stick to the pros at Orkin

S R

2024-02

After the one gopher was caught, I thought that was it—-Another one came soon after to make more tunnels! My technician caught them both! My service plan is a perfect fit; it’s affordable and flexible.

Casey Benz

2024-03

Great experience with Orkin! Ty was super knowledgeable, thorough, kind, and detailed with his work. Would definitely recommend!

KK

2024-01

Great service, great customer service skills and after using two other pest control services I still had insect issues. Until Nate from Orkin arrived and saved my life from being taken over but roaches and ants.Nate's the best! Thanks Nate!

Pennie Jackson

2024-01

Hezekiah was the consummate professional! He explained the contract and everything that he would be doing. He answered all of my questions. I am beyond please with the service. He did a great job. I do recommend them.

Carlos Castillo

2024-04

José the technician always goes out of his way to do a 5 star job I highly recommend him he takes his time to check every corner and spray if necessary u can go wrong with this guy he does a 10 star job not 5

Lorna Zecchin

2024-01

Love this company! Ever since I’ve been using them, I’ve had no problems with spiders and ants that I had prior to using them. I highly recommend doing the routine every 3 month plan. You won’t be disappointed!

Aj Hamilton

2024-04

Desmond comes to my house every time I text him and does great work. Good to know he’s one text message away !

Stephanie Nguyen

2023-11

Pretty disappointed with my first initial visit. When I called to schedule an appointment, the scheduling coordinator informed me that there was a promotion going on in my area for $133, he failed to mention it’s $133 per month if you sign a year contract. He also forgot to put in my appointment notes that I requested for eco friendly and pet friendly repellent, so when the technician came to my house, he did not have pet friendly repellent and had to wait for another technician to drop off some pet friendly repellent. I also noted that I wanted indoor and outdoor services for my visit and the indoor service was not noted or communicated to my tech. My tech spent quite some time writing up a new invoice. Then the other technician dropped off the pet friendly repellent, him and the other tech had lunch together in front of my house before starting the service. All reviewing and signing the new invoice, my new total price for the service came out to be $300. There’s still a bunch of ants outside and inside of my house. Needless to say, I’m pretty disappointed with my first service with Orkin, I’m hoping the follow up appointment will be more professional and equipped.Services: Bug & insect extermination, Ant extermination

Laquita Madison

2024-01

Hez Walker came out to service us today. He was extremely professional and beyond efficient! I’m extremely confident in his work! We hope to make him our regular tech!

Abigail Ortiz

2024-04

Great customer service. My technician is very nice and professional. I’m very happy with Orkin!

Joel Simmons

2024-04

Technician showed up ahead of scheduled time and performed the services and listened to my concerns prior to starting and during the visit. The technician was very friendly and informative about the things that we discussed.Services: Spider extermination, Mosquito extermination, Bee extermination

Opening Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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