Ben & Jerry’s

Armando

2024-03

There were two girls there The dark haired girl served us, she was callous and uninterested. The other girl that was working there, light brown haired girl was much nicer I wish she had served us. Dark haired girl doesn't want to work there you should let her find another job. This was around 1:35pm today Feb was 27. We like Ben & Jerry's and we prefer this company to be better represented.

STEVEN B

2022-05

This ice cream shop is outstanding. Our helper today was Kaity, and she was so friendly and helpful.The store itself has a really cool look to it, with different rooms and doors and just looks so modern and clean. I took a few photos.They also have so many different types of ice cream, including vegan, gluten free, and non-dairy. Lots of interesting flavors as well.We ordered two sundaes one with coffee and vanilla and the other was the Cherry Garcia in a waffle. I got mine with hot fudge and whipped cream. We both totally enjoyed them.Kaity was great. We talked about Big Bear and photography and she simply was a joy. Try this place when you come to Big Bear. It is awesome!

Jake Reed

2023-05

I come here once a week at least. Ask for a milkshake every time. I receive a milkshake maybe once a month because every time they say “sorry we don’t have milk”I find it upsetting they can’t serve a main option on their menu.Photo of dissatisfaction with cup of ice cream

Heroes Vamp

2024-04

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Wayne Salvatti

2020-05

Ben and Jerry's located in the famous resort community of Big Bear Lake California is a great place to stop in on a hot summer day or in 30 degree temperatures like our group did tonite! Hot or cold Ben and Jerry's is always a tasty hit and a great experience with all the courteous people at this Ben and Jerry's ice cream store!...#iloveicecream #benandjerrysicecream #icecream #bigbearlakecalifornia #bigbearvillage #visitbigbear #ilovebigbear #instabigbear

nancy gonzalez tapia

2021-05

Their service was fast I had the cookies and cream and it was pretty bland it tasted like NOTHING. kinda disappointed

Andrew

2023-09

Ordered a cake, but the system to order is different from usual - no online form, you have to call it in.Either way, the cake was excellent, although it’s simpler in construction than other Ben and Jerry’s locations. Well decorated!

Carolyn Castro

2023-05

So delicious and they did amazing work on decorating the ice creamCake . Just how I imagined it !

Danna F

2024-01

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John Mazurek

2021-05

We visited on Labor Day weekend and Big Bear was very crowded, although almost everyone was wearing masks because of Covid. We took a break from shopping and found the Ben and Jerry Ice Cream shop inside a small mall. Super friendly staff and fast service. We went out back to the courtyard to enjoy our treats at a table in the shade. So many great flavors to choose from.

Carlo Arevalo

2020-05

I'm a local. I went in there on July 4th 2019. The atmosphere is really nice in there. I got 1 small and 1 large ice cream in a cup. It came to 12 and change. That is a little pricey. I can get a pint at Staters for 5. I would only go here again if I have a few extra bucks to eat ( pun intended). I do love Ben and Jerry's non dairy selections. Yummy! :-) I just read a comment below mine about going to the North Pole Fudge instead and I agree with the owner of Ben and Jerry's. I wouldn't go to the North Pole Fudge for ice cream. Ben and Jerry's has way better looking and tasting ice cream. Note: I get just the dairy free one's and they are really good.

Souvik Bhattacharjee

2022-05

Got Chocolate Fudge Brownie and Chocolate Chip Cookie Dough on a summer afternoon while taking a stroll through the Bear Village. They have a lot of other flavours which are equally good. The servings are quite large. Also, they are pet friendly, so you can take your furry friend in the shop as well.

Gabriel Martinez

2020-05

Classic Ben and Jerry's shop. A good place to bring the family after a nice movie down the street! When we went there was a friendly employee standing outside handing out coupons featuring a 10% discount for our entire group. This offset the relatively higher prices... It's to be expected in a touristic town like that though. No complaints at all.

Jaime Zwicker

2022-05

Ben and Jerry's ice cream is the best. The staff here were nice, the location was odd. It's in a mini mall with three or four other shops. The bathroom reality needed to be cleaned.

Paige Humphrey

2020-05

This place is Great! Friendly service, and delicious Ice cream. Sooo many flavors to choose from!! With great quality of Ice cream. Always have been a Ben and Jerry’s fan!! And so excited that they’re in my favorite town.

Rebecca Sawtell

2023-05

Love this place!!! Who doesn't prefer the yummy taste of real ice cream!! The better choice by far when you're in Big Bear!

Shiran Mariasov

2021-05

We visited Big Bear during Halloween and while most of the stores didn’t handed out candies to the kids the wonderful employees of Ben & Jerry’s gave my 3 kids free scoop of ice cream!I can’t thank them enough for their generosity, so many things we’re taking away from the kids this year and this definitely made their Halloween sweeter!

Ernie Nogales

2019-05

Ice cream was excellent as always. The price however was a bit high for my taste. $13 for a couple of scoops of ice cream seemed a bit excessive. Either way. What are you going to do? Enjoy it while you're there. It's about the experience.

Patti Copley

2024-04

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ed tomines

2020-05

I can't think of anything better than ice cream on a hot day, or any day at all. Ben & Jerry's has a flavor for almost everyone. Chocolate covered waffle cones with sprinkles are a bit excessive for me. A plain cone is good enough.

T.J. Morris

2021-05

Great flavors like you get with Ben & Jerry pints, but with the fresh ice cream shop taste. The village is a great place to walk around and do some window shopping while eating ice cream.

Tina Miller

2022-05

The girl pulled the scoop very lightly one time for each scoop. Either laziness or being greedy. The expensive waffle cup was stale and tasted nasty. For nearly $8 this was a disappointment.

Brian Daly

2020-05

terrible place expensive prices they offer a discount if you see a bear backers to the cashier and the discount is supposed to be 20% donation to The bears and I barely covered the tax it was criminal it was a rip-off I suggest don't go there.not a fake review I was doing speech to text and I misspoke yeah it's for the bear sports Athletics donation but a 20% discount only taking off the tax is a bunch of baloney it's fraud on your part because it's a lie when taxes Max 10% I should have gotten more of a discount

Judy T

2020-05

Who doesn't like Cherries Garcia by Ben & Jerry ice cream? within a few feet of their shop in Big Bear there are tables and chairs with pretty blue umbrellas and the name Ben & Jerry's on them.

Jules L

2019-05

Delicious as always! I learned I can get a pint straight from them, which is exciting because they don’t sell my favorite flavor in most stores. Great, friendly service.

Cassie Taylor

2021-05

You know those “cake fail” photos you see online. Well this shop completely failed on our cake. Why ask for the theme of it doesn’t matter? Fabulous was spelled “fabulos” ... the writing was off centered and it was embarrassing. I pre-ordered with plenty of time so there really is no excuse. Nothing worse than people who have no pride in their work.

Andrew

2020-05

Always excellent, both in quality and service.

Familia Ortiz

2023-05

Best Ice cream ever! No sugar added! All flavors tried were delicious 😋 😍

Ellie B

2022-05

Unfortunately didn't buy anything, the two young girls working seemed very annoyed that I even came into the shop so I left.

David Villasenor

2021-05

Frickin place is to die for..Awsome shakes I highly recommend the Chocolate Therapy..not only is the shakes the bomb but the owners are as well..Go today if you can before leaving good old Big Bear..Enjoy your stay