3.1 (37)
41440 Big Bear Blvd, Big Bear Lake, CA 92315
(909) 866-7711
7-eleven.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Paul Youngs
2024-02
D... BAG.Reply to request for details:Quit w the disingenuous queries for follow up details, it's readily apparent the guy running your store is a complete A Hole that gives zero Fs about customers and he goes out of his way to make sure all customers know he gives zero Fs about them. He only pauses w his personal, on speaker phone calls, that he was engaged in the entirety of my three visits, to give you the total. What a complete D Wad! I get the feeling you give zero Fs as well given your repeated and dimwitted requests for follow ups.
Dee Eric
2023-09
8/25/23 3:27PM Big boy at the counter didn’t offer me a bag prior to concluding my credit card transaction then refused to give me one because they’re ten cents. Do better.
Lonnie Whittier
2023-06
Nick was very polite and suggested what I purchased, I could get it for less elsewhere. I told Nick I was walking. For this he gets an A+. I live in the area. Keep up the good work.
Dada Smash
2022-05
The cashier was playing his cell phone and ignore us for literally 2 mins. He obviously knew we are waiting there, but just pretended don’t know.Any good reasons to explain his behavior?We are Asians with masks.
K Golder
2023-08
Extremely rude manager. Yelling at customers why are just trying to get the free Slurpee that 7-Eleven advertises on 7/11. Unbelievable.
Once Upon atim3
2018-05
Worst store ever. No public bathroom at either place. They have had an out of order sign on the bathroom for the longest time, approximately a year and a half. Since they started selling alcohol a majority of the staff seems to be sampling the merchandise. Most of the hot food there is stays on the grill for two to three hours over their time. I have come in and seen wings so dry they were minutes away from turning into fossils. It seems like the hard working employees are running around like chickens with their feathers in a fluster as they run around in an understaffed frenzy trying to complete a humungous unwritten task list. On the other hand the rest of the employees seem to just do the bare minimum as the incentive to do the job is a folktale of a time long ago. The other day I was their in April the cashier had built up a line of five people. It turns out the gentleman gave the cashier a $100 dollar bill. The establishment didn't have change....so what did the cashier do, HE PUT THE HUNDRED DOLLAR BILL IN HIS POCKET!!!!. The customer then had to get cussed out by the cashier. Then had to get multiple customers to rally at his side. 2hours later the manager finally came to give the gentleman his money back. So if you want to give a store your money and maybe get some items and possibly get your money back, then spin the wheel,this gamble is for you. Go ahead enter this place at your own risk. You may get something good (not likely) but you better not ask for your change!!!!!
Rosalba Rita
2024-02
They don’t have coffee lids
Lisa Landelius
2020-05
If I'm paying $50 in gas, they should have a restroom working. They want customers to go to Carl's Jr. I wonder what would Carl's Jr think about that? I am willing to spend more money in gas than deal with this poor service.
Diana Hernandez
2019-05
I have never seen or experienced such disgraceful behavior from a cashier...Upon entering the store (02/09/19 @ 5:00 ish)....the red head (female cashier) was extremely rude and inappropriate..Her comments almost felt racial...We ended up leaving our items and shopping else where...Very sad people still behave in such a manner..I would never recommend this 711 location to anyone of color...This isnt the first interaction with this cashier...
Akasha Mandukya
2020-05
Raw pizza but cool cashier. Rather acquire fully cooked food from a rude dude. Thanks for the late night booze however.
MPMC Dude
2022-05
This place was featured on the movie War Games (1983).P.S. This review is only for inform anyone for the history of the store is not about the services the specific store provides
Steve Schindler
2022-05
Either fix the hot chocolate machine/dispenser or remove them. They are out of service more than they are in service. Broken for weeks at a time.
Yesica Garcia
2019-05
Called to see if I left my card behind , left it there but as soon as I could say anything GRETCHIN rudely said that she was very busy and had to call back later . Didn’t say it in a nice manner , was very rude . Wouldn’t even let me finish my sentence when all I wanted was for them to cut my card and throw it out .
WALTER GUERRA
2022-05
They have a different price on the product when going to grab it, but when you're ready to pay it is a different price. They also didn't want to charge you what was on the product originally.
Eddie M.
2023-05
Points was offline, but they do have firewood.
ian russell
2022-05
Customer service is terrible!! The young lady that was working this morning was very very rude I’ll never return!
David B
2023-08
FILMING LOCATION FOR MOVIE WAR GAMES 1982
Anthony Ralph Ramos Sr
2023-05
7- Eleven is the real deal ! My favorite spot
Phil Crawford
2017-05
Less busy than the other 7-Eleven in town but no gas station here.
Joceline Lopez
2018-05
No complaints- clean and organized 7-11.
Kirk Lewis
2018-05
It was in the movie war games
Annette Ramsey
2023-05
People are awesome!
David Villasenor
2021-05
Cool
DEVBENJI Main
2018-05
Rude
Jay Fountains
2016-05
Nice staff
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
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