4.7 (279)
990 El Camino Real, Belmont, CA 94002
(650) 592-5555
petfood.express
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ricardo N.
2023-09
Excellent customer service! They are the best of all the pet food stores, but the people make it my number one: friendly, helpful, patient listeners... Thanks! My doggy's Go-to place!
Mary Gloria
2024-04
I had a wonder experience with the manager Angelique. She was so sweet, helpful, and very informative.
AO P
2023-07
Employees are super friendly and helpful. I'm hooked and wouldn't go anywhere else for my pet's needs
Phil King
2023-11
All the locations are great for affordable DIY dog washes. This location is our favorite because the parking is easy and free (!!), and the water for the baths is warmer than the local average.
Chista Ashti
2024-05
Great selection of good quality and often organic pet food and a very friendly staff to boot. 👍👍👍
Devin Liu
2023-09
Greg is the best! Give this guy a raise, customer experience is what differentiates pet shops.We came by simply to inquire about the bathing services. Though we didn’t purchase anything today, he was friendly & gentle with our dog and made a lot of recommendations for our dogs sensitive stomach.
Tiffany Yang
2023-09
Definitely my favorite store for my 5 month old puppy!!I am a new puppy owner and everyone who works here always makes me feel welcomed and well taken care of by giving me the best recommendations and thoughtful info!!I also want to express my gratitude for Angelique!! She was the first person at pet food express in Belmont whom we had the pleasure knowing before we welcomed our first puppy; she went far and beyond to chat with us to give us kind encouragements and helpful tips to take care of our puppy :)Thank you everyone at pet food express for being such a friendly team that really made a difference in our experience taking great care of our furry member!
yvette vandenberg
2023-07
Great options for food, treats, goodies, and all your pets needs. They have a bathing area that is quick and clean. Shampoo dispenses from soaking hose. No mess like when you have bottles of shampoos. Great service and staff is always friendly.
Mathew Colfer
2023-05
A Awesome Place for your pets suppys. And a good bath for your pets. Awesome...A great staff with great knowledge
Natalia Pyalling
2023-05
Pet self wash is amazing. Towels and aprons provided. Staff is always helpful and welcoming. Last time we used it after our husky swam in a dirty pool with the cows. After the bath he smelled amazing and looked squeaky clean.
Cathy Steffen
2023-10
Always easy and free to park in front of the Belmont location. The deal to buy three get one free works well since my dogs go through 4 bags of treats rather quickly.
Anthony Nichols
2024-05
We have a giant bernese mountain dog. This is a great place to wash him. They have very big wash basins
Lexi Micham
2021-05
The employees here were so extremely helpful. I walked in like a lost puppy and they found everything that I needed quickly. Everything was clean and they provided hand sanitizer and they'd sanitized the baskets. They were kind and had a number of really nice offers - like buy 3 get 1 free can of cat food. Everything on the shelves was really high quality, too.
Sabrina Omar
2022-05
Super sweet associate Beatrix assisted me with getting rid of my cats fleas, she helped me through every step of the way and explained all the products well. She was really kind and patient while I was nervous and anxiety ridden. I really appreciate her kindness , knowledge and professionalism!
Gina Daza
2023-06
Very friendly staff, comfortable location, I have been there twice to use the pet wash service and they recently increased the price, they went from $15 to $18 which I think it was kind of a high increase, but still I'm willing to pay it because of the convenience of the service, no more back pain bathing my dog at home!!!!!Excellent service!!!! 👍👍
Myly Posse
2022-05
My favorite pet supply store. Yes, it's small and your choices can be limited, but the quality is superior to the other major pet supply chains, and the prices reflect this --think Whole Foods for dogs, not Trader Joes. Young staff, super friendly and helpful, but not annoyingly so. Lol. Absolutely the best variety of dog treats--and all the weird stuff too! Chicken feet and tendon jerky, anyone? :)
Saagar Bakshi
2023-05
Friendly, helpful and attentive staff. Clean facilities
Laura Oliver
2017-05
Pet food express is a wonderful business. Their staff is extremely knowledgeable and passionate. They have amazing products and customer service. They always have great advice. The stores are pristine and some have a puppy bath station for $15. My first time there the girl helped me bathe my dog for 30 min. Best place to buy pet supplies.
Joyce H
2023-05
Had good variety and inventory of the items I needed for my 2 kittens, bought some treats and the cashier told us about a deal that we were missing out on with the treats, so we got an extra one! Pretty good experience overall, just didn't have everything I needed.
Ian Cruickshanks
2023-07
This location always has friendly staff. Theres always ample parking. And the store is nice and clean. Kudos to the manager and staff that run this location.
Kaaren Sipes
2019-05
The people who work here are always very nice, and very kind to my dogs. The dog washing facilities are just what you need, with warm water a choice of shampoos and a blow-dry setting if your dog will accept that. They had additional towels, and aprons for the dog washer, and even little special doggie treats at each station. Great place to wash my dogs!
Blake Esqueda
2021-05
This place is great to bring your pets to for food, treats, toys and even better you can scedule a appointment to reserve a do it yourself pet washing station. Very convenient for dog owners like myself. If you haven't checked out Pet Food Express yet. I certainly encourage you to pop in and check it out. The staff there are very nice and helpful with anything your looking for, or questions you might have.
Tianyi Xing
2020-05
This is the BEST pet store i’ve visited. Veronica knows all the products they sell and is familiar with news associated with pets! I came to buy dog treats when thinking about switching her diet. Veronica made some really good suggestions, and now I’m going home with two bags of new food and treats and canned food for my cats! Amazing service! Thank you:)
Shereen R
2021-05
Great selection of high quality dog foods I found some great raw food treats food and kibble alternatives! The employees were very helpful and answered all my questions. Very knowledgeable as to where ingredients come from and much more info. They were helpful in answering all my questions and more.
John Hollar
2020-05
Not all pet stores are created equal, and it's hard for these big chains to distinguish themselves from one another. What sets Pet Food Express off from the rest is its customer service. They have lots of knowledgeable people on the floor who recommend solid products and are great resources for help. Prices are reasonable and the selection is impressive for a store with a much smaller footprint compared to Petco and others. A little tough to access from its location but worth it.
Natalie Clausson
2021-05
The dog wash is back, just make sure to call ahead of time and make an appointment especially on weekends. Due to new rules for Covid19 they only have 2 wash stations open.Greatest thing is you can get a treat for your dog on the way out, or what ever else you may need, so it serves as a double duty trip and a happy dog for getting a treat after a wash. I always let my dog pick out a treat after a bath and now she doesn't mind getting a bath so much anymore!Also attentive and knowledgeable staff and the company is always looking for ways to give back to the community, thank you Pet Express!!
Fatima Aliyeva
2023-11
Nice store for all the pet needs. Nice staff
Katie McQueen
2022-05
I love this place! The employees are always extremely welcoming and helpful. They have a great selection of things for my rabbit and other animals as well. Definitely recommend over the bigger chains.
Claudia Ramirez
2023-05
Very friendly staff, some items were pricey and selection is limited. Great place to bathe your own pet.
Cheryl Brennan
2022-05
I love this mall. It feels like home. I worked at Macy’s for many years, so that is my “home” store. Then there’s See’s and Nordstrom shoes, El Grullense carnitas tacos in the new food court and only $1.68ish, Cheesecake Factory, Apple Store, & the new movie theater. What more could a girl need?
Monday | 9:30 AM-8 PM |
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Tuesday | 9:30 AM-8 PM |
Wednesday | 9:30 AM-8 PM |
Thursday | 9:30 AM-8 PM |
Friday | 9:30 AM-8 PM |
Saturday | 9:30 AM-8 PM |
Sunday | 10 AM-6 PM |
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