1.9 (25)
2700 Willow Pass Rd, Bay Point, CA 94565
(925) 709-0317
walgreens.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
M Garcia
2024-04
Slow service. They never have my medicines ready. They tell me to return and when i return theyre still not ready. Their drive through is never open. Bad customer service. Dont waste your time using this pharmacy
Marlene Serna (MAR)
2023-11
Worst pharmacy ever. Always say something is ready or will be ready soon, when it’s not and you gotta wait forever. Prescriptions are always “out of stock” or “delayed” or some random hold where you gotta call them. Paid for same day delivery of my prescription, never got it that day. Literally the worst.
Krystle Flynn
2024-02
Natalie at the pharmacy is fantastic. She deserves a medal. I really wish that this Walgreens could hire more people so it wasn’t so short staffed.
kimmie irin
2024-01
worst pharmacy and the girl at the front counter was actually dense in the head… kept giving me a different price and information each time she came back lmao
ashley miller
2024-04
Says open at 7 and it was closed still, should update the hours, also retrain majority of the associates there on customer service
Eiza Dambrosio
2023-12
Some chick had the audacity to charge me twice for a toothpaste I bought. Tried calling for a refund and they refused to refund me 10$.
Yoshi
2023-05
Photos were never printed so I had to wait, they said 5 min when it actually took 25 min. They finished and the cashier was alone and had to call for another employee to help me but no one showed up after over 5 min so I took the photos to the cashier and an employee came out of no where and took them away from me. Then proceeded to take their time to package them but not after helping another customer while holding my photos in their hand Infront of other people for a good while. Then berated me for taking them. They should've been ready by 5:04pm at this time it was 6:29pm and I was very very late for work. There are some good employees but the atmosphere screams I don't care and is nonchalant and slow. Very disrespectful to the customer in that regard.
Abdul Hakimi
2024-01
They took 5 days to prepare my medications.
Autumn Garcia
2023-05
I wish they had a zero star option for the pharmacy. They will have you on hold for 45mins and then HANG UP ON YOU without picking up . And even if they do pick up and say hold on they STILL hang up on you . I’m on my 3rd 45 min call attempt and still have yet to talk to someone . My fiancé is also on hold on HIS phone on his 2nd attempt . My prescription was put in on THURSDAY . It is now MONDAY and still NOTHING . No update , no customer service , nobody to answer the phone . Never in my life have I seen a pharmacy more unprofessional. I hope they can get some more people in there to help out , this is crazy .
Auintard Henderson
2023-05
Although I was in a rush and I needed something quickly and efficiently done and I found this Walmart conveniently located from where I was in Pittsburg. get there early enough before the staff in the camera department leaves you hanging, Because anyone else left in the store will not effectively know how to handle your photo needs.
Prajakta Lavangare
2022-05
I wish I could give a 0! They are clearly understaffed, made me wait for 30 min to get my booster shot (noone was waiting for the shot ahead of me). It's super clear that if you're understaffed and cannot handle regular pharmacy and vaccination booth too, then do not be one of the centers!! Please note, you are only wasting people's time
Miguel alejo
2023-07
When they say 15 minutes wait. It’s actually 1 hour +They’re so slow (pharmacy)Wish they would NOT lie to people
Adrian Ispas
2022-05
The store and the staff are really fine. Problem is the people shopping inside are not always the best quality. The neighborhood around is little bit shabby and the parking lot almost always dirty but this is because the low end neighborhood around.
Aloha M
2023-05
Worst customer service especially the pharmacy. They close whenever they want and they will close the window on you even if you were already in line before they closed which was not the normal time they close anyway.
Jovonnie Washington
2023-05
at this point just close down this location. the customer service is horrible especially the pharmacy
martha conejo
2023-05
They are serious problems in this pharmacy 3 days waiting for my prescriptions unacceptable..
Yari Brunson World
2023-05
The worst pharmacy to have your medicine that they never update you when it’s ready and they never answer their phones
Manuel Lopez
2022-05
The store is really convenient for me but today I had a bad experience in the front. Rosa is a really bad customer service.
SUHAS M
2022-05
They keep making you wait on call for more than 20 min. No one wants to attend to you.
Ađrianna lizette
2023-05
They close before 9:30 pm not at 10:00 pm
Christ Focus
2022-05
Very friendly and helpful staff
DREADS BAILEY
2022-05
Excellent coustmer service
Sofia Ruiz
2024-02
Fatal pharmacy never has medications and serves very poorly and rudely.
Clary
2023-07
Terrible service, a pink-haired employee discriminated against me just for not speaking English
| Monday | 7 AM-10 PM |
|---|---|
| Tuesday | 7 AM-10 PM |
| Wednesday | 7 AM-10 PM |
| Thursday | 7 AM-10 PM |
| Friday | 7 AM-10 PM |
| Saturday | 7 AM-10 PM |
| Sunday | 7 AM-10 PM |
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