4.3 (367)
9600 Hageman Rd, Bakersfield, CA 93312
(661) 588-4420
savemart.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jeremiah Marsh
2023-09
Tl;Dr: disgusting store. Deli has ants, roaches. Produce stock room had a massive maggot issue. Dairy box is cakes in mold and just blows spores into the faces of customers. Cashiers have poor customer service (Kim, primarily). Meat department uses unapproved meats in their ground meats.One of the more disgusting stores I have ever walked into.Where their dairy is kept, there is mold completely encasing their fan unit. The diapers on the bottom to help absorb extra moisture are not only wrong-side up, but they took are covered in mold. Customers are walking up to this, children are breathing these spores in.Not only is the store a complete and utter mess, customer service is at ab absolute low. Employee morale is low. No one there looks like they are happy to be there. Customers get, ignored, overlooked, brushed aside. When asking for where an item is at, they just assume you didn't look for yourself and they just tell you an isle number instead of walking me to the item. Younger female coworkers of mine would tell me how they felt sexualized by the produce manages and the front end manages and Scott from the meat department.As a worker, I was trained one way, hands-on a different way, then realized that each person I closed with has a complete unique way to closing and a majority of the "training" wasn't even used. They leave knives in an open container with spoons, spatulas, and other tools. They'll have frosting bags that aren't labeled as what they are not do they have a date so they just sit at room temperature in a piping bag, with a metal tip, for who knowss how long. Besides that, they used to leave bags of empty chicken lying around in the back for 8+ hours. It got to the point where I complained day, after day, after day until there was finally an ant trail big enough for me to get good pictures of. Only then did management feel pressured to clean up the mess. And they didn't even bother address why it was happening! They just wanted it cleaned.The older employees are extremely cliquey and exclude younger employees all the while spreading false rumors about them. This happened to me when I worked there. It wasn't just employee -manager spreading rumors, they dragged instacarters into the mix as other shoppers as well. It was extremely unprofessional. It only frustrated me further when I would complain to my store manager and he would just gaslight me. I eventually went and had to have a call with the head of human resources, Sonya, who only then started to take action on things I brought to her attention. She was dismissive when I told her about the rumors and drama that certain employees were bringing to work. But Sonya did address how bleach and other unsafe work chemicals were being mixed in with our chlorinated cleaner. She wasn't thrilled to hear how managers in the deli were told and trained to only use work safe chems and they still took it upon themselves to do otherwise (Michelle, I'm talking about you).In one of the pics you'll see a bowl to the left with raw chicken juices right next to some tri-tip that's resting before it gets served to customers. And it was Yolanda, the department manager who sat both items there. I took a picture because I thought it was ironic how she told me, just days before, not to do that and that if I see a coworker leave it, to move it.Video shows dairy box and massive mold issue it has; a few pictures highlight that as well. In one image, you'll see a silver bowl with raw chick juices inches away from tri-tip that's about to get cut and served to customers. In another image, you'll see the plethora of unapproved chemicals (the in-store cleaners use chlorine-- there's bleach being used daily back there-- bleach is not work-approved-- bleach and chlorine shouldn't mix-- and it certain should not mix on surfaces where food is prepared to give to mothers, children, and others). Another image shows a knife in with bags of frosting. The frostings have no date and are left open. They stay up there until they get used; which can end up being weeks upon weeks.
Y vonne Mace
2024-01
I went here for the package of chicken. I was pleased to find they had Frito Lay bean dip, & the Buttermilk ranch mix. These items haven't been on shelves in other stores lately.
John Haberkern
2022-05
This is really a nice big supermarket. It is well laid out, easy to find things. Product is fresh with great buys. Well stocked. All the employees I came into contact with were very helpful and nice.
Falcon Lover
2023-07
I'm standing in line with my basket and a cashier comes up to me, looks me in eyes and says"I can help down here." I start walking down to her lane and multiple people run down to her lane and get in her line. I assume she is going to ask everyone to back up and take me but nope. I ended up going from behind 2 people to behind 4. Instead of making a scene like I wanted to, I left my cart and walked out. Don't call people out of the line they're in if you aren't going to help them. That's a slap to the face and horrible customer service. Do better
MochaLatte
2023-05
Honestly? SUPER comfy place, really large and open, really damn well organized and clean.I was also surprised with the quality of their baked goods. I've only tried ordering chicken tenders and this garlic pasto but they're not dry at all! Much tastier, crispier and MOIST compared to dry as heck Raising Cane's IMO.Garlic pasta didn't look that appetizing and kinda dry, but it's actually packed full of flavor, and the pasta itself tasted higher quality and full of tasty gluten. Couldn't tell you but I'd believe if they hired a chef to prep their foods on site, and props to them if so!
Anita Marie Terrazas (Anita Marie)
2023-12
Clean Friendly Not busy came in before closing a little pricey.
Bob Trammell
2024-04
Good supermarket, but they run out of some items too often. Great selection of fruits and vegetables. Rewards program isn't very good.
Lisa Wilson
2024-01
This store is really great, I love it❤️🤙🏻😊.
Scott Smith
2023-05
Clean well organized grocery store, friendly staff willing to assist. Fairly extensive deli and bakery counters. They have hero subs grab n go, good fresh made cookies by the six pack. A good selection of boutique cheeses and all other usual grocery fare.
PowerOn
2021-05
Great selections of products loads of beer and booze fresh produce and delinis good also.pharmacy there but never used
Christopher Espinosa
2021-05
Always friendly staff... I love that when I need a handicap shopping cart they have them at the store for me. This store always has what I need or what I'm craving.😁The prices are very good and my Pops loves to come here for the fried 🍗 chicken. Also when ever I need help getting things from higher shelves I can always ask for help from any of the staff members. It's a nice place to shop for my groceries ...
Jeff Allen
2023-09
Place was clean, well organized. Staff was friendly and knowledgeable about where i could find the items i was looking for.
Scottimus Coffield
2022-05
Store was super clean, floors and restrooms. Shelves were full and front faced as well as the produce. Check out was fast, friendly and helpful with only 2 checkers open. Prices are above average on some items, lower on others. Everyone knows how the supermarkets operate. All in all a well rounded store at this time of day.
Solo Alencon
2023-05
Prices are WAY too high compared to other places.Noticed a 4 pack of soup was 7 dollars while they had a "promo" going on that says buy 2 cans of soup for 4 dollars. Thats a Rip-off if you ask me.
Chris Mattson
2024-01
Went for a few items and came to the register with a full cart! Last time I went I bought ingredients for a family recipes German red cabbage and Oak Street Specials....yum!
Michael Scott
2023-11
High beer prices. Ok, tri-tip prices if you buy one, get one free.
Doug Taylor
2019-05
Clean store lots of selection and the produce looks fresh. Prices on sale items are good. They have 13 to 16 count shrimp in the frozen section somewhat frequently for around $5.99 to $6.99 a pound and comes in a 2lb bag. Lines move pretty quickly if there is one. Will definitely go back again.
Jon Rohme
2023-05
The meat here has been spoiled the last 3 times I’ve bought from them. The staff here is rude and incompetent. They tried to tell me the rotten meat they sold me was supposed to smell like that…They don’t even acknowledge you at the register, won’t help you find what you need, and do nothing about panhandlers outside the doors. I’ll drive all the way to Albertsons from now on.
Patrick and Heather Wheaton
2021-05
Love shopping here! We love knowing we can go to our favorite friendly cashier, May, who will always greet us with a smile and remind us to use our points before they expire so we can save even more money on Savemart's already low prices. Also, we try to go to a cashier who has Donovan as their courtesy clerk, if May isn't there. Donovan is always so helpful and responsible. It's nice to know we have the same friendly faces in our grocery store. It's a place we count on to do our regular grocery shopping.
Sansoo Fool
2021-05
the guy in the produce section is super knowledgeable, and has a great sense of humor. Everybody's friendly and helpful while maintaining proper distance. Shelves are well-stocked, store iss clean. Carts are sanitized continuously love this store
Tim F
2021-05
Attentive, and nice employees. Most of the time nice shoppers. Light on standard products, and replaced with low/no fat, low/no salt, low/no sugar of name brand product lines. Always cleaning & keeping the store comfortable for shoppers.
Carolyn Irey-Hall
2019-05
I often go in there for fish or shrimp, but otherwise there prices are too high. It is no wonder the store is always empty. They have really good chicken strips in the deli and are very accommodating and courteous.
Nichole
2023-05
bought 3 cans of sweet dark cherries yesterday (October 30, 2022) just to find out that they were expired since September 1, 2022.
Amanda N
2019-05
I recently moved to Rosedale a couple months ago and have gone to this store a few times. This store is homophobic. The first time I went to this store was with my wife and the stares and dirty looks we got was astounding both from customers and the people who worked there. No one greeted us or anything.The second time my wife went alone and the same thing happened .The last time I went by myself too see if this would happen to me since I'm not obvious just by looking at me. The customers and people shopping did not do anything of those things, I was actually greeted and asked how my day had been going by the produce guy. I will never shop here again because of this. I can't believe that in 2018 this would still be going on, definitely would think at least the people who work here would be more grown up than that. This store is stuck up and their cashiers don't smile or ask you how your doing or if you found everything you needed etc etc. not only that but this store is super expensive, definitely need to change there name.
Wade Anthony
2021-05
I like it immediately, just realized it was there yesterday. So today I had some time, I only made it about half way through though, nice to see a different selection of items, always nice to see good produce, good customer service, I will be back for sure.
Drew Sherwood
2020-05
Best craft beer selection in town. I shop here just because I always know they will have an amazing craft beer selection from all over the country. Whoever stocks this section really knows their stuff.
Joe Speakman
2019-05
Meat guy helped us get great Rib-eyes. Thanks
Cherie Willis (Zombiemom)
2021-05
I work with a grocery delivery service and sometimes have multiple seperate orders in my cart at once. The workers are always very helpful and friendly and help make sure each order is kept apart.
Scooter Wiz
2020-05
Love Save Mart! Never crowded, decent prices you really cant beat it. They have a nice selection of craft beers as well, especially for a regular grocery store.
Patricia Dacanay
2024-01
Great place to shop for groceries
| Monday | 6 AM-11 PM |
|---|---|
| Tuesday | 6 AM-11 PM |
| Wednesday | 6 AM-11 PM |
| Thursday | 6 AM-11 PM |
| Friday | 6 AM-12 AM |
| Saturday | 6 AM-12 AM |
| Sunday | 6 AM-12 AM |
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