7-Eleven

Pan Do

2024-03

Owners/ family are always yelling at each other in a strange language, cashiers do not interact or act welcoming nor thank you for coming in at all. To top it off- the "food to go" is never hot & rarely warm. It's been like this for awhile. It used to be a nice welcoming place but not anymore.

Makenzie Kirkwood

2024-01

Wow. First of all, every time I enter this establishment, I say hello to whoever is at the counter. I have never gotten a response. Then, when I approach the counter to check out, I say hello again. I ask how everything is going I the store etc. I am ignored every time. No eye contact, no verbal recognition that I have spoken at all. I also let the customer service representative know when their coffee pots are burning so a fire doesn't start and so that their service can be the best that it can be. Horrible service in every aspect in my opinion.

Mr. K

2022-05

I would give a big zero but it’s not an option Worse 7-Eleven I have ever been to I was trying to return candy that was 5 months old and the guy scream yelled and threw a fit about it , he started being aggressive like he wanted to fight .I even went back to the shelf and showed him that all the dates matched with the other candy I had purchased. He threw A tantrum like a three-year-old until his mom came over and had to calm him down. From what it looks like he is the son. You should really learn how to talk to people who would really try to get over on three dollars worth of candy in full work uniform.

Heather McCormack

2023-05

I just came to the 7-Eleven because I heard that the owners had changed. I was hoping to have a better experience that I've had before here and it's actually been quite a few years since I've come here. Unfortunately that wasn't the case. I don't know about anyone else but I am so tired of walking into a store and being ignored because somebody is too busy on their phones. It is extremely bad customer service and I won't take it anymore. I actively boycott when people would rather be on their phone then greet me or even acknowledge my existence. This 7-Eleven will never get my business again

Ryan Hitchcock

2021-05

Bought lottery tickets & monster energy drinks. Cashier did not remind me to use my rewards card. 11am

Sacramento Honey

2020-05

Anything and everything you could possibly want to snack and drink. They have a new rewards program.

DogBiscuit

2022-05

Good prices, good slushees, and good customer service. Jack is the best and he even comes up and hangs out with us when he gets off work. Our entire friend group loves that guy and we probably wouldn’t give 7/11 our service if it wasn’t for the people running the place. Love the store and love the people.

Ryan DeMont

2022-05

First place ever that wouldn’t let me swipe my card or type the numbers in for me when their machine wouldn’t read the chip. Told me there was nothing that could be done. Impressively unwilling to make any effort whatsoever in helping a customer. I’m not even mad, actually. Truly top of their class at being the bottom of their class.

brent nichols

2020-05

This is practically my home. As a matter of fact im more than likely there right now as your reading this. I come here pretty much every day for the surprisingly delicious horchata, cheap pizza, and crazy good point system they have with the 7rewards app. Great service, good food and it's at the best price.Thank you guys!

Crystal D.

2018-05

Double check ur purchase before you pay, the 7-11 @ 303 Sacramento St is shysty & often charge full-price for items on sale & I can't tell you the # of times I was charged twice for the same item! Much prefer the 7-11 off Palm/Auburn Ravine- that store is so much nicer & ALL the cashier's are so friendly & helpful & they will carry everything you could want, if u don't see it, just ask & they will find it for you!

cyndi buckeye

2023-05

I tried calling both 7/11 stores in auburn California and both are fax lines. Why put your phone number out there if you don’t answer it. Lost my business for sure.

Bk Rocc

2023-05

The worst experience of my life at this location! There's a big tall guy here by the name of Ben-Chode, he needs to learn how to control his anger 😠

Harry SINGH

2020-05

Its well organised store. Good customer service, very friendly. Their Decaf coffee is always fresh and sometimes they make it fresh for me.

Jennifer Rowell

2023-05

The clerk was unfriendly, stayed on his phone and tried to overcharge me!😡

Philip Fletcher

2018-05

Quick in-and-out experience usually. Also have been here a lot for the Redbox out front. It’s 7-11, it is what it is.

Michael J

2021-05

Scam. The items I bought had advertised "buy this and get the next for..." But of course when I got to the counter all of that magically vanished.

Jennifer Santos

2022-05

This is by far my favorite 7-11 everyone is so nice

Ray Mathews

2021-05

Good place to get a quick meal/snack.Or a cold drink or even a hot drink.

Collin

2020-05

Cheap prices, good food, and friendly employees.

Laurel Wright

2019-05

Nice employees, lovely lawn on the left side. Thanks

Cali Kidz

2022-05

Great service great prices jack is the best

David Martoglio

2021-05

Not enforcing mask policies. Completely unsafe.

Carlos Rodrigues

2018-05

It's a 7-11 what can I say about it

Vlad Mashtalyar

2020-05

Not good customer service!

Christine Blyumberg

2021-05

Clean place with STALE cigarettes

Corey Tracey

2022-05

Great customer service

Nick Remizov

2020-05

Poor customer service

Christine “Crissy” Spigner

2023-05

Clean and friendly

Hugo Reynoso

2023-11

👍👍