Stater Bros. Markets

Elizabeth Mohlmaster

2024-04

Unlike Kathy’s review I found this store adequate the cashiers were friendly and I found all of the stuff I needed by simply READING the signs posted above the isles. I also checked out in the express lane because I only had 9 items.

John Weiss

2024-04

Friendly people who are willing to help you out with your questions. Nice store not to busy

Gary Patterson

2024-03

Most of the checkers and bag persons have become lifeless zombies. No greeting, no conversation, no well wishes when departingIt's sad to see what's happened to basic customer service skills. Not sure if it's a problem with management or just a lack qualified employees but our expectations when shopping their have been reduced drastically.

sahara hatchet

2024-01

employees are always very rude and dismissive. every time i come in i feel ignored and as if i am an inconvenience. i was just in today and walked into the checkout lane. i looked at the cashier and said hello, to which she ignored me. a group of employees then proceeded to have a loud conversation and talk over me as if i weren't there. maybe that's where all the employees were when i needed help locating an item while i was shopping. as soon as i paid and my receipt printed, the cashier gave me a fast "have a good day" and i felt like i was being rushed out of the store. i always find myself disappointed after shopping at this stater brothers and i wish employees were kinder towards customers and exhibited better customer service skills

Brian Rea

2024-01

first the workers are great but the store is beyond old and over due for update. on top of the fact it is a smaller store and the selection sucks and doesnt have to just the mangers dont really care. they have the it is what it is attitude. and you could have a bigger selction quit easy but it would take cooperate to wake up and put money into the store. been well know for 20 some yrs its good for quick shopping but real weekly shopping your better off going up the hill to the lakeview store meat and produce is way fresher far bigger selection. and you not making do with what they happen to have. the liquire store next door has been empty for yrs why you guys havent taken that space over and expanded this store yrs ago is beyond me. lakeview store is always jammed packed and workers over worked and kelloge store is never ever packed and workers are easily distracted with not much to do at times. if you took the other space over and made this store bigger n better it take overburden off lakeview and increass sales 3 fold or more at kelloge. this store loses staers bros money by bad reputation big time. this store has always been one of your worse stores. n i get before having to buy out the liuquer store and all that in the past but its been empty for yrs. could be a great store but yall just necglect it like its not really there. very wierd considering all the other stores in oc you have revamped and or built new. not single dime spent at this store. really a big slap in the face to some the workers there that do bust their butts.

Kathy G.

2024-03

PLEASE READ THIS *BEFORE* YOU THINK ABOUT SHOPPING HERE: I'm warning everyone to STAY AWAY from this store, as I want to share my recent experience a month ago w/ a checker named JORDAN. Not sure how he even got hired at a store and for a position that requires good customer service skills and a friendly demeanor as he rings up customers. I have been shopping at this store for 30+ yrs, and always have been told if there is NO ONE IN LINE in the Express lane (and if I have more than 15+ items), that I can check out in that lane. As I pulled my cart up to unload about 30 items (mostly small cat food cans), JORDAN was talking up a storm w/ the checker next to him (she had a line full of customers), and since he didn't, he felt he could leave his lane to bother her. When he returned to his lane and saw all 30 or so of my items that I had completely unloaded on to the belt, he told me (w/out even greeting me with a "hello"), "you need to take everything off (the belt) and move to another check stand since you have more than 15 items!" I was stunned by his very rude comment and replied back him, "I am not moving to another lane! Who is the store manager?" He replied, "Doyle, but he's at lunch right now." Obviously, he knew I was serious about complaining, and needless to say, he proceeded to check me out, but there was *no* communication whatsoever after that. As soon as I pushed my cart just outside the door while leaving, I called the store number at the top of my receipt and Jennifer answered, who is one of the managers. She knows who I am, and I explained the incident to her, and she was very apologetic, and assured me she would talk to Doyle to update him, and have him call me when he returned from lunch. About 45 min's later, I rec'd. a call from Doyle, who had already spoken to JORDAN. He said he told JORDAN that since he's paid hourly, it doesn't matter whether he's ringing up 15+ items or 15 items or less - he gets paid hourly. I hope Doyle warned him that it better not happen again or he will be FIRED. I returned to the store about 1 week later and checked out in Jennifer's lane, and I kept telling her how I would NEVER get in JORDAN's lane again, and how RUDE he is to customers. Well -- since then (for the past 3 weeks), I discovered a BEAUTIFULLY REMODELED, *EXTREMELY FRIENDLY* Stater Bros. location at 18527 Yorba Linda Blvd, Yorba Linda, CA 92886. Oh my, was I impressed! The store manager has his employees greeting customers, the baggers who also help out by sweeping the lanes, ask if you need any help finding anything (yesterday, w/in 3-4 min's, 2 friendly guys in diff. aisles asked me this.) This hasn't happened to me in YEARS! One of them actually said they can "get fired" if they don't ask and interact w/ customers, b'cuz they are emphasizing customer service! I love this! Even Dillon, who used to work at this "RUDE" store at 1741 Kellogg Dr, Anaheim, CA 92807 now works at the "FRIENDLY" store at 18527 Yorba Linda Blvd, Yorba Linda, CA 92886 (I'm sure it wasn't because of a pay raise; but rather, he transferred to get out of this "RUDE" store b'cuz he got tired of everyone's attitudes.) And a bagger at this "RUDE" store told me JORDAN is RUDE to everyone at that store (not just to me). And the produce manager at this same "RUDE" store, who I ran into recently, told me when he is short-staffed in his dept, he does "draws" and he doesn't pick JORDAN! He also told me he’s never heard of someone telling a customer what Jordan told me in his 18 years working at the store! The store on Yorba Linda Blvd. has extremely friendly and helpful employees; is BEAUTIFULLY remodeled w/ a nice wood vinyl flooring, has a very impressive produce dept., w/ baskets holding the fruits / veggies, and the HUGE selection and variety reminds me of Pavilion's (but w/out the same high prices!) LOVE this store! PLEASE! DO YOURSELF A FAVOR and DON'T SHOP at 1741 Kellogg Dr, Anaheim, CA 92807! And NOTE TO DOYLE: Do yourself, your store, and your customers a FAVOR and FIRE JORDAN! You’re losing valued customers w/ his RUDENESS!

William Otero

2024-04

Nice meat department and good service it's a grocery store. What else can you ask for?

E B

2024-01

Staff is great but the building and parking lot could use an upgrade. I understand the landlord is a slum lord and is very cheap.

Levi Schultz

2023-12

The staff members are very helpful and friendly. It has a redbox and ATM and CAlottery machine and has mostly clean bathrooms. Overall, 6 out of 10

Diane C (Justmyopinion)

2023-11

For the most part I'm satisfied with the store itself however at checkout I've experienced boxboys using the checkstand top as a drum. At the end of my stressful workday, spending outrageous prices for nutritional survival, and now I have to endure the tapping torture at checkout and it's becoming too much. As I type my review, I realize the fix. I will just keep headphones on to block out the loud store music and the drummer at checkout. With that said, you will need to communicate with me around my headphones and I will communicate around the drummers.

Brett Slater

2023-05

Jesus and Ellen are a great team. Fast, bag well, and friendly. Thank You!

Bob Massey

2024-01

I love Stater Bros. Prices are great. Selection is really really good. Staff has always helped me find "my missing item". (Feb22) Still true. Prices are up (Covid), but still a value leader. (Dec23 Re-confirm = Yes!)

David McNutt

2023-05

For such a small grocery store (compared to others in the area), it has a good selection of items to fill my basket with. It's pretty rare when they are out of stock of something. Just don't expect a dedicated deli or bakery or anything as this store is on the smallish side for such things. The place is clean, and the staff is friendly and works hard. The prices are great too compared to the competition.

A. Rahimi

2024-02

Love this store for the product quality and discounts.

Erika

2023-09

I could not find Juicy Lucy beef patties at this store, so I went to the one in Orange on Collins and I was pleased that I found them there!

Jennifer Adams

2023-05

Stater brothers has always had reasonable prices. I've been shopping with them for over 40 years. This store I have been at for just over a year. I have found their staff unfriendly and dismissive. I go to the checkout and I have never once been greeted with a hello, have you found what you needed or even a goodbye or have a nice day. The is a young woman in the deli area when I go there for sliced meat she always gives a look as if I'm intruding on her day. Today I asked the bag person to bag light for me. I have a back injury. When she mentioned that to the checker who had started to assist her she gave her a dirty look and bagged all my cans good in one bag. There are times the place isn't very clearn.

Flaviano Ramil

2023-05

I went to the meat department to purchase some spare ribs. I asked the butcher if she could cut it length wise into one inch strips. She then asked another worker if she could do so. The coworker told her that she could only make one cut and she proceeded to do so. I asked her if she could make just one more cut. All she had to do was stack the two pieces to cut it and it would have been close to the one inch strips that I originally requested. She said she couldn't. Funny thing is she asked if I wanted the two pieces cut in half crosswise. That's at least one more cut. What's the difference? Every other Stater Bros I've been to was always more than willing to meet my needs.

Eric Laranjo

2023-12

Better value than some of the other chain grocery stores

Steven Mack

2020-05

Great food, great service, great prices. I love the meat selections at the butcher, the vegetables are awesome with a wide selection of locally sourced and imported fruits and veggies. They ice cream selection is always awesomeThey have weekly specials, with new specials every Wednesday. They have really good baked goods and frozen foods selection.

Andrew Hanouneh

2023-05

Reasonable prices, good for grabbing a late night snack. I’ve noticed a good amount of the employees have no idea where anything is. So those experiences can be very inconvenient for sure

Steven Langley

2023-11

Always clean, well stocked, and friendly staff.

Ruth Kizior

2018-05

Very friendly staff. Always have time to help when you need it, especially since I'm short and can't reach top shelves. Cashiers are friendly, knowledgeable and haven't made any mistakes when checking me out. I visit 1-2 times a week. My favorite grocery store for 50 years!!

Stephanie Leigh Anne Taylor

2023-05

The workers here are very friendly and helpful. This store has a great selection of products. This week when I was here it was very busy.

Kathleen Garbaccio

2021-05

I frequently shop there and it used to be better. I understand how the pandemic has affected every establishment, but I bought a large package of the bottles of Lipton Green Tea on September 7th and it was expired since August 31st. I didn't even know that could expire or I would have checked. I called the store to alert them and they didn't even offer to replace it. That stuff is not that inexpensive.

asal samarrai

2022-05

I love shopping at stater bros. Employees are supper friendly and helpful. Love the butchery dept. For best steaks, ribs, tri tip and a wide selection of roasts.

Sanka Udawatta

2019-05

When i go there every time get the bad customer service. Cashiers don't seem to be happy.i don't know what's the reason.May be they haven't get a good pay.They should thankful to have a job. So many people in this world without jobs.If you don't like the job pls leave & give someone else a chance.

Doctor Drifter

2023-05

This is my fav Staters in all of Orange County. I don't know why, maybe because its been here for years or maybe its the prices....or maybe its that like friendly neighborhood market feeling I always get whenever I come to this particular Stater Brothers. Its probably that 😆

Janky Driveway

2020-05

Christopher in the meat department is the best!! I am a huge fan. He offers excellent customer service and conversation while I wait for my always delicious deli order. This location is good to go.

MIKE VILLENEUVE

2024-01

Foooood n fun employees!!

James Slockbower

2021-05

Good people, I can always find someone who knows where to find the things that I cannot, also i may add the firefighters ( god bless all of those brave working class heroes) shop here thats always a goid sign. Plus they just remodeled their entrance way to your right so yeah my favorite store for shopping.