Jedds Bird Supplies

petersengang

2024-03

Buyer beware! Ordered large Wormout Gel. Usage is every 3 months. Product received expired in 6 months which means I would only get 2 dosages from the bottle. Contacted company, and basically they said too bad. If I wanted to pay return shipping, they would give me a refund. This company should be checking the products they send out. They shouldn't pawn off old stock on their customers. Think about it, you pay for shipping both ways, they know most people won't do it and that's how they get away with it. I do not recommend this company.

Steve O

2023-12

Great place to buy your bird supplies! And were very helpful once we got there. They helped me and made sure I bought the right medication for my pigeons. Only down side was that I tried getting a hold of them to see if they were open on black Friday but no one ever answered so we took a gamble and drove 40min. When we arrived we were happy that they were open they had many calls coming so that explained why they never answered us maybe confirming store hours for holidays online would be helpful?Also they do not sell pigeons there if anyone is wondering

Jose Bonilla

2024-02

Terrible service, over two weeks without communication they wouldn't answer phone calls or emails. They shipped my order to my previous address.The excuse they no longer shipp to my current address. That's a place I no longer recommend to buy anything for your birds. Took my money no problem, wanted me to pay for the order again rip off.

Ken Simpson

2023-11

After our 1st online order with Jedd's, we are now long-term customers. The price and shipping speed (to Michigan) were both exceptional. We appreciate the great experience.

Melissa HardingJ

2023-12

Great for getting meds but...lack of communication. If you have questions about the medication, no one ever answers the phone or responds to emails

Abdullah abdulaziz

2024-04

I asked from their website and unfortunately, after paying the amount, I can't access my account, and no one responds to the email or call, my money was stolen

Elif Bor

2023-06

Took my money and RAN. I have tried to reach out several times about my purchase (that I didn't receive due to their negligence), with no response.ETA: They responded today but only after my 1 star review, not after my 2 separate emails over the last 2 weeks. And not to try to rectify the issue of their absence but to say "too bad."The one star stays. I also started receiving spam emails for shipping after making that purchase. I don't recommend this company.

Sara Saidi

2023-09

I should have read the reviews before ordering. I ordered from Australia, 500ml's of Enrofloxacin (which costs around $150 AUD), I received 100ml's, so a fifth of what I ordered. I have emailed multiple times, called multiple times and every time I call they're "closed" even though it's the middle of the day and their website says they're open. What a complete rip off!!!!

Christopher Gregory

2023-11

Great supplier, shipped fast. There's not many good bird supply places like these left. I'm glad Jedds is around.

KARMA 66

2023-12

The staff was so helpfulThanks for the great customer service. Bird man

Nono Welcome

2024-01

Awesome store and great people that work there

carlos macias

2023-05

They have a great variety of vitamins, supplements and products for birds. I buy cockatiel feed and it's been the cheapest bargain. The only complaint is when I call they don't answer to verify if they are open because I been there when on line it says there open but they are actually closed.

Andrew silva

2023-05

Great customer service at Jedds from the workers there, the inventory is amazing and they have everything I needed for my homing pigeons. Will definitely be making the drive again soon when i need some more supplies!

Joey K

2022-05

Love this shop! The best place to go for pigeon supplies! Although, the majority of their business comes from online sales, they do get many people walking in to buy their supplies. Last time I was there, it had been awhile, but I was so happy that I took the trip to go there. Mark was incredibly helpful and took a lot of time to get me the correct food for my 2 pigeons. The team is very friendly and goes the extra mile to get you what you need. Thank you, guys, for always being there to help!

Leticia Salazar

2023-05

I was looking to find a decent and affordable place to shop for my birds. I found JEDDS on line. Loved the place. Nice clean and most of all customer service was priceless. As a first time customer I felt welcomed. Worth driving the distance. I recommend you check it out.

Amber Morris

2023-05

I was so happy to find JEDD’s! I live in Alaska and feed Leach brand parrot god to my birds, but the pandemic had Leach stop doing direct retail shipping so I needed to find another source. During a trip to the L.A. area I used their store locator to find a place to get it. Went to a few bird/pet stores and found their selection lacking; most of them told me they haven’t been able to get certain types of food and that Leach must be out of them. This proved to be untrue; I called JEDD’s and they had exactly what I needed.When I went in person to pick it up, the staff were super friendly, knowledgeable, and helpful. I found that they also have a comprehensive supplements section and a good representation of feeding crocks and dishes.They even thought outside the (shipping) box and came up with the best, least expensive way to get things shipped. Creative problem-solving. Love it!

sandi carter

2023-09

Called several days ago and placed an order. Still have not received a reply or confirmation that it has been mailed out.

Jessica Contreras

2018-05

I live in California, when my father needs something I just go into the store and purchase it for him then send it off to Las Vegas. He had trouble the other time he ordered something online and never got it. I called and explained the situation the staff was really nice the person helping me replaced the items at no cost! Great customer service.

LJ Ellerson

2018-05

I've been ordering online from Jedds for years. I live in MD and products always come quickly. Staff are very nice (I've had to call a few times) and professional. Definitely would recommend to friends! Website needs to be altered for smartphones, freezes or doesn't load for checkout. Works fine on a laptop, though.

Miteymite Mm

2023-05

Excellent service both in-store and shipping! Large selection of meds and products for all your birds' needs!

Gina Day

2023-07

Great customer service! Good prices for the things I needed for my pigeons!

Joe G

2017-05

Shipment was received on time but damaged. I contacted Jedds via their website and called but received no response. Last Friday I called and a gentleman advised a UPS claim was needed and someone would call me back within the hour. I received no call back. Sent another E-mail this morning. Will post updates as received. UPDATE 4/14 No response from the company. Down from 2 stars to 1. Update 4/26/2017 A lady called me stating my E-Mails were in the junk folder and would send a replacement since the item was low value. Item received yesterday in good shape. Rate changed from 1 star to 3 as Jedds really needs to improve on communicating with the customer.

Pamela Taylor

2018-05

On Thursday at 4:53 PST I ordered a product from Jedds, paying $57.22 for Next Day Air delivery because it was an emergency. When I tracked the package Friday, there was no record of it with UPS. I called Jedds to inquire, and was told by Andrew that the package went out first thing Friday and would arrive Saturday. His excuse was that UPS picks up from them at 3:30 PST. There was NOTHING on their website, order form, or in the shipping choices that gave that information. I had every reason to expect that the product would be delivered Friday. Had I known that, I would have ordered from a source that could get it to us immediately; that is our first concern. I told Andrew that because this information was not on their website, a partial refund of overnight shipping costs would be fair. He said the best they could do is to waive Saturday delivery fees (!) and take $10 off the shipping, and was not apologetic in any way. Needless to say, I am very disappointed by this whole experience and will not be ordering from Jedds again.

Maks Z

2018-05

I always buy stuff from jedds, the best customer service. only once in many times i had an issue, but they resolved the problem in 24 hours. great company to buy from, for pigeon/bird supplies. Thank you!

Sara Grubbs

2023-05

I would recommend Jedds to anyone. They are wonderful to work with and ship their products right away, they are awesome!

David Bills

2023-08

Everything for the pigeon enthusiast in one location. Prices are reasonable too. They try hard to keep everything in stock in a challenging post pandemic supply chain.

Calvin Su

2024-03

Do you guys selling bird there?

Goodbye Girl

2022-05

Ordered 25 lbs of millet got 16 ounces and no answer for days !!! Left messages nothing this place is a total rip off!! Buyer beware

Sam rah

2023-05

Expensive and if you order online and the item is damaged or broken or you don’t like it, you have to pay for return shipping costs.

John Hargus

2022-05

I ordered medicine online for my birds and it arrived 5 days later (1400 mi.)without any expedited shipping, that is great service, I will reuse and recommend this business