Pizza Hut

Taylor “Marine”

2024-04

When i order for delivery, the service is excellent. I have also placed a few walk in orders and gotten terrible service. My advice to you is to order through the app. The setup of the interior of this establishment is not friendly to customers, and neither are some of the people who work there. Order through the app and it will be fine.

Kay Sheets

2024-03

Wanted no contact delivery. That was checked on the order. Other instructions were to "",please knock and leave in chair"'. He knocked alright, he had opened the storm door and was standing in the threshold. This particular driver will do this every time. Never just leaves and goes. I ask for no contact so I don't have to worry with my little dog getting under foot and getting stepped on.Honestly had I known he was the driver, I'd of ordered elsewhere

OD Riddle

2024-05

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Angie Estes

2024-01

Order a pizza and never got it they just lost my business....update she left thevpuzza on my porch and drove off. Never knock on my door.pizza was cold it went in the trash couldn't eat it.

Shea Brown

2023-07

It is one of the very few places (4, I believe, and 2 are in a gas station) in town that has decent pizza. Our pizza has always been made correctly the first time. It's always done in a very timely manner and the staff is all very nice and helpful. I only give it 4 because it's no longer a sit-down restaurant like it used to be, but I do understand they had to close it due to COVID it just takes it down a star in my book.

Hunter Bowers

2024-04

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Sheila Todd Newell

2023-12

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Bruce Snyder

2023-05

Had to re-cook all the pizza because it was not done customer service was awful.

Terry Handel (Tater Terry's Jokes)

2019-05

1: Friendliness - Get/Hire Managers and Employees who are not 'snarky'. This will cause me to never order from your Pizza Hut (2811 Hwy 67 North, Walnut Ridge, AR) again. When I asked who the Regional Manager was the 'manager' informed me "I'm the manager." I specifically said REGIONAL. I asked again and and with such rudeness was informed Scott Porter was the Regional Manager. I would like to be contacted by Mr. Porter in reference to my order....2: Hold - 5 times I have called to rectify a problem that I had unknowing created with 3 different numbers (Wifes Cell, My Cell and Room-Mates Cell). After I placed an online order, I realized when gathering my money together was that I only had a $100 bill (which is my fault). When I attempted to call to inform them, every call I made was immediately placed on hold. I didn't have any time to be on hold because the order was being prepared. The 6th call I had to cut off the person (the snarky manager) to stop putting me on hold to inform them of the situation. Was I upset at this point? Darn straight I was. And it doesn't get better from here.3: Unaccommodating - When I informed them of our situation they (snarkily) advised that I MUST have the large bill 'broken' by the time the delivery driver arrives. This is a 'disabled' household and we can't always get out. 3 Adults, 1 who is sick, 2 whom are disabled and unable to drive at the moment. 1 kid who doesn't even have a license. The Adult who was sick had to get out in the cold, break the large bill, and come back making them feel much worse.4: Delivery Time - Sucked!! The order was placed online at 0657pm Central time and did NOT arrive UNTIL 08:23pm Central time. Like, over an hour for cooking and delivery? Either your staff is lazy or they can't figure out how to be more efficient. When we called and asked about the time the excuse was "The Delivery Driver had to go to the far side of Hoxie (The adjoining town) to deliver a correction and will be at your house shortly." Okay, we live less than 2 miles where the far side of Hoxie is about 7 miles. The delivery driver has to pass a set of lights that can be seen by my residence. So my pizza traveled past my house, all through Walnut Ridge and then through Hoxie AND BACK before it was delivered. Totaly Delivery Time from Order to Arrival? 1 Hour, 26 Minutes.5: Quality - The quality of the items we received are as follows:Pizza 1: (BBQ Ham & Pineapple Pizza): The Pizza was barely warm when it finally arrived.Pizza 2: (Cheese Pizza w/ Jalapeno): The Pizza was barely warm when it finally arrived.Pasta 1: (Chicken Alfredo): Was actually still hot. No complaints.Pasta 2: (Chicken Alfredo): Was actually still hot. No complaints.Wings 1: (16 Piece, BBQ bone out): Was between warm and hot. The wings sat in it's container so long that the container literally partially melted and 'collapsed' in on itsel.All in all, I only gave this location another chance due to the fact we weren't able to get out because of illness and disability. We've stopped using this location for a while due to the bad quality. Everything is still the same.I'm thinking it's time for a complete management change, up to and including possibly the regional and district management. Maybe it's even time for NPC International to sell to a better corporation?

Gary Roach

2024-04

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Jonathan “Pony” Lewis

2024-02

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Archie Joslin

2023-12

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Tonya Blanton

2024-02

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TravisandJeff Cook

2024-03

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Marilyn Ramsey

2023-09

Ordering was easy and food was hot and delicious... Prices was very affordable... Store was clean and employees were very nice...

Tammy Whitehead

2023-05

The food was very good and the service was on time. Much better experience than it had been in the past. Using the app is very easy to use and the rewards add up quickly.

Angela Davis

2023-05

The one in walnut ridge AR don't answer the phone and when they do they put you on hold and never get back with you the answering service they have sent us to Memphis TN and they told me there isn't a Pizza Hut in Walnut Ridge and was very rude we live here so we know for a fact there is a pizza Hut here I didn't even want to rate this place that's pathetic

Holly Pagan

2024-01

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Barry Allen

2022-05

I order from this pizza hut all the time. I have never had a bad experience with them. The food is always hot and gets here pretty quickly. Keep up the great work guys. And thanks for keeping my family fed lol.

Faith Barrett

2023-08

They're friendly! That's really all I can say. It's a small town pizza place a little out of the way but the staff is very friendly.

James Price

2021-05

I decided to pickup my pizza this time so it would be hot. Was told on phone 20 minutes. 45 minutes later I got my pizza. There wasn’t but two wearing mask and a three year old was running in and out of kitchen. I didn’t get I’m sorry or nothing. Will never be back there again.

Ashley davis

2020-05

Took FOREVER to deliver a simple order. We got a call about 25 minutes after we placed the order saying they couldn’t deliver to us (we live in the same town as the Pizza Hut, 5 minutes away) then told us they were mixed up and got it wrong.. they then said the driver had left 3 minutes ago and would be here soon.. 25 minutes and still nothing so we called them back and spent 10 minutes on the phone for them to tell us the driver is still on his way.. all together we waited over 2hrs!!! and this was at 8 o’clock at night.. super disappointed.

Simonne Mizzi

2020-05

2nd time pizza overcooked, minimum ingredients, bland, and I ordered extra topping. But manager was very understanding and gave us credit. They need a better cook, it used to be wonderful. But now I can get a better frozen pizza at Hays.Update: tried again still awful don't waste your money. Never again for me. Yuck. 1/5/2020

Elaine Ludwig

2022-05

The driver saw we had a lot of vehicles at our location, was concerned whether it might be a death in the family but was happy it was just an early Christmas function. That was very considerate, and appreciated.

Cassie

2021-05

(April 20, 2021 between 5 and 5:30) Ordered and paid on app. When I arrived 3 kids were gathered and laughing, fine that didn'treally bother me....didn't see an actual adult. When the girl, who looked 15, came to the counter her face was instantly irritated looking. She asked me about paying and I told her it said it went through, to which she rudely replied "Let me check" Once she was satisfied she asked if I needed a receipt and I said no that was fine. She grabbed the receipts, crumpled them up and just walked away....no thank you, have a good night, nothing. I also ordered 4 extra marinara sauces that I never received. I'd rather drive 45 minutes to Batesville for better service.

marcus toler

2023-05

Absolutely love Pizza Hut. They haven’t changed in value as long as I can remember. Best place ever.

Daniel Shuburte

2024-01

My last two orders were hot and fresh the food tasted great and the customer service was awesome 👍

Kevin Duley

2016-05

Worst place to eat. Waited 45 minutes and they didn't even have our order started and there was one 3 tables with people in the dinner area. Never have been cleaned it seems like. They whole pace was dirty. The staff was just hanging out up front making jokes not helping anyone. Never eat take out or think about eating here its dirty and nasty. So we left went to a different restaurant that was packed we got the last table available and got our food in 15 minutes. Next time we will just go to the brick over clean place nice people and you get fresh good pizza in a timely manner

Herbert Sybert

2022-05

Stuff crust pepperoni pizza. Toppings was great. Pizza hut needs to change the hand toss crust. It's nasty and dry and hard and very thin every time I have eat it. Try dough balls instead of prefabricated dough. It's much better.

Tori Kierbach

2022-05

It took like 2 hours to get 1 pizza. Once there the delivery person called and had my daughter out to his truck. By the time she received her pizza it was beyond cold. $24 for an extremely cold and late pizza is ridiculous. Was to be delivered around 8:37 and was not received till around 9:50. It was ordered around 8:07.