Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brandon Duke
2024-05
The absolute worst..Bought a Syndr dry herb vape from the VB store . When I took it out of the package the bowl had weed residue inside but it wasn't burnt so I didn't think much of it .Turns out it 100% did not work and must have been returned and placed back on the shelf. When I tried to return in with in 48 hours I was totally I could not because I tried to use it(not sure how i was going to know it didnt work till i tried it).The store manager and there policy's are complete trash stay away from this place. So $50 dollars stolen from me ..
Greg Minor
2024-03
This store ONLY CARES about separating you from your money!! They care NOTHING about the customer. Their products are 3X too expensive. No matter what you are buying CHECK GOOGLE FIRST as this place will rob you blind!! Their products are defective and they do nothing about it. Employees and managers have HORRIBLE attitude unless you are emptying your wallet. And if you are looking for HIXOTIC carts, they are literally 1/3 the price on most websites. STAY FAR AWAY!!!
Ryan Byers
2024-04
Stopped in because I needed some juice. Stood in line for 15 minutes while 1 employee watched a guy text back and forth with someone trying to find out what he needed, and the other employee stood and puffed her vape watching some toothless tweakers look through a case of devices they couldn't buy while asking stupid questions. Customer service sucks at this location, I'll stick to Fort Smith.
Charles Rice
2024-03
Had products that other places do not have or get. Respectful service with great attitudes. Good prices
Brett Maverick
2024-01
Store is decent enough I prefer the one off midland.. I like some of the staff and the choices u have in store but I don't like how they carry vapes that have no background hard to trust a place that is willing to sale fake vapes
Jayy Carver
2023-12
I Have sadly spent thousands of dollars multiple years at this store and the one time i try to take a faulty Disposable back they wont switch it out. I wouldn’t recommend anyone doing business with them if you have better options.
Michael Skidmore
2023-10
The best Vapor Station of them all! Might not be the nicest most up to date location, but the employee's here are great. Midland location gets my number two vote for sure though. Zero location is great as well!
Bonnie Zirbel
2024-04
Vaper Station in Van Buren very nice. Staff always professional, nice.
James Morris
2023-09
Have always had good experience at this location and no problems until they started having issues with their stock of disposables. They gave a 48 hour or so policy to exchange or so at first and keep in mind some higher quality disposables now cost 20-40 dollars. I got one yesterday thru the drive thru and they always mention to try out before you leave but they never say once you leave it's final. I was on a motorcycle so I bought and left tried it out at work the following morning and it didn't work. So I work 12 hour shifts and tried to exchange it at this same location I purchased it at as soon as I got off work and they would not replace it like they did before. So please be mindful here I guess if you came and bought a whole case they would expect you to sit there and verify that every single one works. Or else the won't warranty it. You will only lose money here.....
nicholas redman
2022-05
I'm a 18wheel truck driver & dropped my vape while the charging cable was plugged into it breaking the charging port off.So had to purchase a new vape & they were very helpful.Purchased a new vape and a couple of bottles of juice & got a very good price!
Rob
2024-04
Excellent prices and quality products
Mike Giordano
2023-05
Great people, always nice, they have dog treats in the window. Inside store is always clean. They have great specials on juices. Never had any bad service.
Atohm Matter
2022-05
Bruh, they hooked it up phat. Hella free stuff for spending over $25. Glad I stopped by while the deal was happening.
Shawn A. Lofthus/Dunn
2019-05
Love this location! The staff is super sweet and very knowledgable about all products carried in store. It's a real pleasure to see the employee's interacting with the younger people who frequently are present on Friday and Saturday evenings. Atmosphere here is so friendly and your among friends always!
Sandy Ashlee
2020-05
I found the service at this store when it first opened to be sadly lacking and especially in comparison to their Zero Street store. I have not returned to either store since I had such a bad experience with a broken product I had just purchased here. I really did enjoy the Fort Smith Zero Street store though, that's a fun atmosphere.
Jeremy Cook
2022-05
“We can’t tell you how much batteries are over the phone” what a stupid policy and store. Don’t waste your time with this location. The night staff is a joke and refuses to be helpful literally ever. They are too busy flirting. Oh and don’t bother calling, if they do answer they just hang up on you.
Angie Thornburg-Fimpel
2020-05
This place is the best! I'm always recommending this place to my friends and family. The employees are really friendly, welcoming, and helpful. They talk clearly and appear to really enjoy their jobs. What I appreciate the most is how they don't mind at all to take the time to show you vapes and answer your questions. They also give you rewards from your purchases that build up quickly to use on your next purchase!
Patricia Simmons
2023-07
My preferred store. Drive from Siloam Springs to Van Buren for my disposables. I stay stocked up.
Renee Wallace
2020-05
If your not going to sell your products to someone over 21 just because someone under 21(but over 18) helped you pick your flavors, you probably shouldn't allow anyone under 21 to enter the facility. I was just there a week ago and did the exact same thing with no issues, and today I was refused sale by doing the exact same thing I did 1 week ago. I suggest you post that no one can enter unless they are over 21. Simple solution. I'll take my business elsewhere.
Tamsey Parker
2023-05
Absolutely the best Vanessa store around. I drove 30 miles to get my cotton. They are the best place in my book.
Quintin Willis
2019-05
All of the staff is always friendly, and they know how to answer any questions I have. I would rate 10 stars if I could! Plus it always smells like vanilla in the store, which is nice.
Doug Mabry
2022-05
First time customer here, good prices and good product selection, but what make our experience exceptional was our salesperson Dylan his knowledge and his willingness to explain, we got exactly what we wanted.
Katie Gartrell-Parsons
2018-05
Great prices, deals, selections and staff is usually knowledgeable and helpful. Nice place to relax, vape and visit. Selection of house juice flavors is phenomenal! Plus, they will mix house flavors to your whims and you can't beat the price! There is a WHOLE COUNTER for trying flavors. You earn credit with each purchase and they'll inform you of your credit balance and if you want to use it on purchase. Main drawback is that they can be pretty busy at times and house juice bottles aren't as good as earlier bottles; watch for leaks, even if unopened.
Brian Bowers
2023-08
Low prices and very friendly people I like going their
David “Clay” Stoufer
2020-05
Very helpful, knowledgeable and more than willing to assist my wife and I. Also offer a 15% military discount. We will be going back. Keep it up guys!
shannon lee
2023-05
Love this place. Customer service is awesome. You won't regret making this your vape store.
Rachel Churchill
2021-05
The employees were super rude. They rolled their eyes at me and were not helpful at all. I would give them no stars if it was possible. Do not go here!
Kathy Pacheco
2021-05
Last visit.Everytime I come in. So rude! They make you feel bad for walking in.The looks you get are:"Ugh, of course you're just browsing..""Ugh, of course you have to buy something.."Vape shops are usually welcoming, so I'm done making excuses for this one.
Psychokill
2020-05
Drove through this place on my cross country trip. I lost my vape in a Nevada wind storm and needed one quick. The girl who helped me out was cool, got me set up and out the door in record time. I wish you guys had a place near my home - you'd make a killing off me.
DJ Easter
2018-05
The other day i went in and the employees were very rude and ignored me to wait on someone else went in today to let them know about it and a while later the owner calls me yelling at me and telling me that his employee said it wasn't true he didn't do it and as the owner he had to take his employee's word for it. Needless to say i will never step foot in there again and can only hope everyone else dosen't bother to complain about bad service casue i promise it will make no difference if you do.
Monday | 7:30 AM-11 PM |
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Tuesday | 7:30 AM-11 PM |
Wednesday | 7:30 AM-11 PM |
Thursday | 7:30 AM-11 PM |
Friday | 7:30 AM-11 PM |
Saturday | 7:30 AM-11 PM |
Sunday | 10 AM-7 PM |
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