Stateline Animal Hospital

Andrea

2024-03

I stepped in here for a brief moment to pick up papers for my daughter's dog and the attitudes of the ladies have really stuck with me. [I was already upset because the puppy's human dad had just died that very morning.] It's imprinted in my brain how unpleasant these women were. Three of them at the desk and nobody greeted me. They first helped a woman who came in after me. I got an attitude from the one who did help me because the pup was behind on shots. [That's not my dog and I know nothing about it.] I told her idk and that the other owner had passed away just hours earlier. She didn't say oh, ok, sorry to hear that, thank you, have a nice day, goodbye, or anything. Just handed me the papers and looked away. I left. Idk. I've lived in Houston for 15 years and I've never been to this vet before now so they don't know me.

Colby Thompson

2024-02

I can't really speak on how good they are in general, but I do know that their overnight services are not to be accepted. The animals are left alone and so if you have a hurt animal that needs urgent care, take them somewhere that will actually watch them carefully overnight like a hospital would. Getting a call in the morning from the vet that they arrived to work to find your pet had passed away alone in the night is not something I want anyone to experience.

Sharon Elder

2023-09

Stateline Animal hospital saw my kitten when no one else would. I believe we are enjoying this ball of love due to their loving care and service. Thank you to everyone there.

Brenda Prudhomme

2023-05

There's no better veterinarian for your pets than Stateline Animal Hospital. I've been part of the family for 30 + years. I always tell people if they need good care for their pets to go see Dr. James Shively and his staff is the best. Love ❤️ you guy's and thanks for taking care of our furry babies.

Carly James

2023-07

The staff is always so nice and efficient. Dr. Shively is the most caring and competent veterinarian I have ever come across, and I have lived in big cities most of my life (where they just want to rip you off and not help your baby it seems). He truly strives to do what's best for the animal while working with each family to find a solution that is doable... whether that means affordable, manageable with time/effort, or whatever...no judgement, just what he thinks is the "best" but there are so many other things he is willing and ready to suggest if the "best" just isn't an option for you and your family right now. Doing SOMETHING is always better than not doing anything at all and he is the one to see to give you as many options as possible to help your fur baby be better. Thank you Dr. Shively and staff for taking such good care of our babies!

Sheila Fox

2023-12

Dr. Shively and his staff are the BEST! I highly recommend them if you are looking for veterinarian and/or grooming services.

Jennifer Green

2023-05

Dr. Shively and his staff were great with my new pups. I couldn’t get in to my previous vet and took them here instead. I will be using them from now on with all of my pets. Highly recommend!

Michael Laura

2023-12

Have always had a great experience here. Every one is so friendly and caring.

Kelly Pankey

2023-05

The vet got down on my dogs level and spoke to her like she was his own. Westridge vet clinic told me my service dog had cancer they we're very rude and gave me no info on how they determined she did or didn't have cancer no blood tests anything. The vet at Stateline animal hospital treated her like a person and did everything they could to determine if she was ok and she was and still is!! I recommend them 100%!!

David Beasley

2022-05

Best Animal care facility I have found in my 72 years of life. Dr. Shively diagnosed my dogs problem ACCURATELY within the first 3 minutes of examination. He prescribed the perfect medicine, and it was not expensive. We Also boarded our pet for 10 days when we had to go to California. The only reason I have given him 5 stars is because I can't give him TEN!

Precious

2023-05

I have been a customer with Dr Shively for 26 faithful years! He is an excellent veterinarian! How ever he no longer will see my pets in late night emergencies, it's always recommended that I drive all the way to Shreveport 😞 I'm so so upset with this! And now he's out of the office on Wednesday and Friday after 12 o'clockI'm very uncomfortable with this ! I have a small sickly dog that's needing care and I cannot no longer rely on this hospital! I'm sad to say I am now having to seek a new veterinarian! Texarkana needs a 24 hour urgent care center with vets that love the dogs an not the money😞 It's a shame they forget that it's there paying customers that got them where there at today!!

Andi braswell

2022-05

The lady at the front desk is very rude! She dislikes me and I know why,but let’s just say she dislikes other races. I have been stupidly bringing my dog there for years and I loved the other vet who worked there. Dr. Shively never wanted to help my elderly poodle and wouldn’t clean her teeth. Saying she was going to die in a year. Well, she lived 5 more years,buddy. I groomed her myself during her last years and not often because she was so old. I kept her brushed and clean,though. The last time I took her, he wouldn’t treat her because he said she needed grooming. She was clean but very sick. I didn’t want to stress her out. I was desperate for her to be treated and agreed to let them groom her. She was 16 years old! She came home limping and my daughter called them and they said it was because she was old! Lady, she wasn’t limping until you got ahold of her. To abuse an animal because you dislike the owner is low. And Dr. Shively is arrogant. They’re very selective who they treat nice. Can’t stand that place!

michael ramirez

2023-05

On their website it says bring your pet and we will take good care of their grooming. When you call, they tell you their grooming services are only for established customers. I don't even know what to say!!!

Gigi Perrusquia

2023-10

Very helpful and kind staff and Doctor. My pup always happy to go, hace a bath and anything else.

Adam P

2020-05

We Have been taking all of our dogs here for years, from vaccines to puppy wellness checks, neutering and flea prevention. The ladies always are happy to see you. I’ve never waited more than 5 minutes to see someone and the waiting rooms and exam rooms are clean and comfortable, when we go on vacation for more than a couple of days at a time we always board our dogs here and they love it. Costs are typical for vets in the area, but the service it top notch and welcoming.

Micah Hyatt

2022-05

My family recently had a house fire. We made an appointment at SAH to kennel our six dogs over the weekend so we could look at new houses out of state. We had appointments for house showings lined up with a realtor, and although we were still in shock (and our 4 children were traumatized), we had a hopeful weekend planned. Saturday morning we showed up at the kennel, checked in, and weighed all the dogs in the lobby. Then a lady came out and said she was sorry, and although we had an appointment, their doctor/vet had just left on vacation, and since our dogs had never been seen there before they couldn't keep our appointment. We said that our dogs were seen at the vet in Atlanta TX, we had paperwork, we had an appointment, and that it was VERY VERY important that we make the realtor meetings we had scheduled later that day. The kennel didn't care. I asked if I could speak to the person refusing our appointment...they said it was their "business manager", but wouldn't tell me who that was, and the manager was too (lazy? Incompetent?) to speak with us in person.If we would have known that they wouldn't keep their appointment we could have made other arrangements. They didn't call and inform us that their only vet was leaving town, etc. They waited until we drove 45 minutes to their building and were half-way through check-in.This place is a joke, and in retrospect I'm glad I didn't leave my pets there. The place stank and we could hear dogs screaming from the metal building in the back. Sammy's, Ark, and Eddy's in Atlanta, TX all took our dogs...they all care about pets. Snuggle with them, and give them lots of playtime.I would NEVER recommend sending a pet to Stateline Animal Hospital unless you want to send them to a hot animal jail with staff who view your pet as nothing more than a paycheck.

Preston Jones

2023-05

They have always treated our pets like family. They accept walk-ins. I've never had to wait a day / week to have my pets seen in an emergency situation. They're very compassionate and well priced.

Ocean Bytez

2019-05

Extraordinary service with my dog Mickey who had congestive heart failure. He helped me and my dog get through this tough time. He is very knowledgeable and he breaks down everything so that i could understand what was going on with both the condition and the treatment. Overall the staff are very friendly and supportive and the price is surprisingly low too enabling me, a broke college student, to pay for the care of the dog i grew up with. If you need help definitely use this vet because they really care about animals and will try and help in every way.

Alfred Penniworth

2021-05

I had to have my Labrador Retriever's leg operated on for a tumor that had grown slightly smaller than a tennis ball and was in a very bad spot as it was on the joint of his leg. A bad slip of the scalpel could of severed an artery or caused his leg to be useless. Because of the size of the tumor there could of been even more complications cause the price of surgery to go even higher. Dr. Shively realized I was worried about this as I simply could not afford any complications arising. He took the time to counsel me explaining all the options. The importance of the surgery outweighed everything else. I had walked into his office with the minimal amount and he informed me that "if" needed, anything outside that amount could be dealt with in another week or so. But my dog needed this surgery. Dr. Shively is only vet, my dog has ever known. For over 12 years. I compliment and commend Dr. Shively for not only running a well established and respected veterinarian business, but for building a connection with each and everyone of his furry/feathered/scaly clients, as well as their humans, whom love them so much. No unforeseen complications happened during or after surgery and my boy came home untraumatized and in great health. This man and his dedicated staff goes out of their way to be of service to anyone that comes thru their doors. I highly recommend him!~ Respectfully

Dee Morris

2023-05

I just took my dog in a few days ago because he was bit by a snake. I believe between the vet, his staff and the good Lord they saved his life. They were kind and patient with me (I was a reck) and my dog. I will be taking both my dogs here even thought it’s a drive they are worth it!!

Zemaria Frank

2017-05

My big boy loves going to the vet. He isn't around a lot of people but loves everyone here. He was very shy at first but every time we go he gets more comfortable. The first time I went my dog was sick and wouldn't eat. Turns out he had a type of worm and I was scared out of my mind to take him. I never feel judged here. Thank you for taking great care of my baby.

Beth

2021-05

I work until 7:00 which makes it difficult when a problem arises. Frustration is not a strong enough word for my experience trying to find someone to treat my Maincoon after hours. Apparently my longtime vet no longer does call, and because that was who I used no one else would see him. Dr. Shivley was willing to me us and evaluate his injuries and make him comfortable for the night. I can't say thank you enough to him for the care he gave my sweet boy. Needless to say I will be finding a new vet and the ones that refused to help are not on the list. A suffering animal shouldn't be left to suffer because of petty differences.Thank you again Dr. Shivley.

Salena Ford

2020-05

Vets are great, front desk staff is rude and unfriendly. I had my dog in for 2 visits, at which time (first time) I gave them her old vet information.I dropped her off for a grooming and they hassled me about her shots while I was trying to rush to work. Why not ask when I was there before? The they called me at work hassling me about her shots while I was very busy.

Janet Vaughn

2019-05

If you care about cleanliness, this is not where you want to take your dog. I have never experienced such a filthy place in my entire life. The smell set me back at first. Then before I left my dogs to be groomed, I asked to see the facility where they would be groomed. Glad I did. Filthy floor, rusty dirty sinks. While waiting our turn to check in, a woman’s dog had an accident on the floor. When it finally was discovered, someone quickly picked it up, but did not return and clean the entry floor with any disinfectant. It was clear to me there was no care or pride at this Veterinary Hospital.

Danny Mcvay

2022-05

DR. Shively is great and would highly recommend but the girls at front desk are terribly rude and I hate to go and have to deal with them. He needs to fire every one of the girls at the front desk and start over. But he is a awesome vet.

Kim Peek

2021-05

We used another vet when we moved to Texarkana with not so good results. Dr Shively is always friendly and very good with our (not so we'll behaved at the Dr) cat and dog. We highly recommend Stateline Animal Hospital.

Kathy Newton

2023-05

Best vet ever. Took my dog from being a raging lunatic with separation anxiety back to the sweet, lovable pet she used to be. Words cannot express how grateful I am.

stacey pardue

2022-05

I absolutely love everyone at Stateline Animal Clinic. They are very caring for my 17 year old paralyzed dog. Very reasonable prices. I wouldn't trust my baby to anyone else.

Raven Ash

2020-05

I took my dog to get spayed. When they gave her back to me they didn’t say anything, just gave me two types of medicine (they did not tell me what they were for or when to give them to her). What really bothers me, however, is that the stitches they gave her are not the kind that dissolve naturally and they didn’t even tell me, let alone give me a general idea of when to get them removed. She has sores developing along the stitches and I’m going to have to take her somewhere else to get it checked out. (The place was very dirty so I worry about infection.) I have never had this problem with Oubre or The Vet.

SandyKay Williams

2021-05

Refused to supply copies of badly needed medical records for another vet's use in giving a 2nd opinion. They said they only did that by fax. They said they tried to fax them 3 or 4 times, but other vet never received them. They said their fax was working properly and the receiving vet's fax was working properly ....so, where did they go?They would not give them to me if I came by in person. They emailed shot records, but not medical records.